Director, Quality/Risk Management

Trinitas Healthcare Staffing; Austin (TX); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Market aggressive salary

Performance bonus

Job summary

Trinitas Healthcare Staffing in Austin, Texas, is seeking a qualified candidate to take on critical responsibilities in quality management and patient safety. The role involves collaboration with physicians and managing quality improvement initiatives across facilities.

The ideal candidate has a Bachelor’s in Nursing, clinical experience, and a solid understanding of regulatory compliance and quality metrics. A market-competitive salary and performance bonus are offered.

Qualifications

• 3–5 years of clinical and managerial experience.
• Preferred experience in quality management and regulatory compliance.
• Ability to analyze healthcare processes and patient outcomes.

Responsibilities

• Oversee quality management and performance improvement initiatives.
• Facilitate investigations into sentinel events and root cause analyses.
• Communicate with facility Directors and management regarding quality metrics.

Skills

Regulatory knowledge

Communication skills

Analytical skills

Quality management

Education

Bachelor of Science in Nursing

Tools

Word processing software

Spreadsheets

Clinical systems

Databases

Job description

Job Description

Responsibilities

• Play a key role in our growth strategy and create an atmosphere of safety and quality.
• Collaborate with physicians and ancillary areas.
• Have strong regulatory requirements/survey knowledge and experience.
• Experience with root cause analysis, strategic in addressing physician relations, excellent and succinct communicator (written and verbal).
• Follow up on occurrences, risk issues in a timely manner. Experience with independent review boards such as the LeapFrog Group.
• Support 22 facility Directors.
• Work with approximately 1,100 board Certified Hospital Physicians.

Job Function

• Develop, plan and implement policies and objectives of the facility for quality assessment, quality management, and performance improvement initiatives to enhance the quality of services.
• Analyze healthcare processes and patient outcomes, develop outcome measures and monitor sensitive quality outcome indicators to identify areas for improvement.
• Evaluate the impact of improvement activities.
• Oversee sentinel event investigations and root cause analysis activities within the facility to reduce risks and increase patient safety.
• Review and analyze facility occurrence reports to identify clinical risk issues; facilitate investigation and follow-up on events with the appropriate managers/VPs.
• Initiate probable claims report (PCR) as appropriate; investigate using record review, interviews and other methods to provide adequate information for the report.
• Facilitate the investigation and resolution of patient complaints and grievances; initiate and/or review correspondence to patient/family following established timelines.
• Facilitate the implementation and completion of the elements of the annual HCI Premium Credit Program; communicate the results of the quarterly risk metrics to managers/VPs and senior leaders; facilitate development and communication of appropriate action plans for identified outliers.

Reporting Structure

The Director reports to the Hospital CNO.

Qualifications

• Bachelor of Science in Nursing or related discipline.
• 3–5 years clinical and managerial experience.
• Quality management practice, regulatory compliance, and TQM training and experience is preferred.
• Experience in utilizing word processing, spreadsheets, clinical systems and databases.

Compensation

• Market aggressive salary.
• Performance bonus.

All your information will be kept confidential according to EEO guidelines.