Director, Quality Engineering

Optimum; Bethpage (NY); On-site; USD 155,000 - 255,000; Full time

Job summary

Optimum, a leader in connectivity, seeks a Director of Software Test Automation to lead a team of developers in automating testing across broadband, video, mobile and web apps. The goal is to eliminate manual testing and deliver a flawless customer experience.

Reporting to the VP of Product Operations and Quality, you will drive automation strategy, build a robust testing roadmap, and empower teams to Go Fast while maintaining quality across Optimum products.

Qualifications

• Bachelor's degree in computer science or related field; Master’s preferred.
• Minimum 7 years of experience in software development, test automation, and tools.
• Experience with strategy development and execution for test automation.
• Experience managing teams of software developers.
• Proficiency in programming languages (Python, Java, C#).
• Experience with Google Cloud or Amazon Web Services and their capabilities.
• Thorough understanding of software methodologies and DevOps practices.
• Experience with the implementation and optimization CI/CD Pipelines.
• Good intuition for software design, learning from other teams and projects.
• Experience with data formats and locality with performance considerations.
• Demonstrated experience solving performance and data issues by applying experience/knowledge.
• Comfortable working with live production systems, debugging issues and taking careful actions with protections against damage.
• Contributes to establishing and maintaining corporate policies related to technology.

Responsibilities

• Lead to the creation of our strategy for test automation and software development at Optimum.
• Establish our software development testing roadmap to eliminate manual tasks.
• Execute on the implementation of our automation testing processes.
• Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage.
• Introduce capabilities to do effective A/B testing of releases across test populations.
• Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster.
• Create a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes.
• Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks.
• Use and customize out of the box tools to instrument and monitor systems.
• Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs.
• Prioritize and eliminate technical debt.
• Go-to advocate for test automation across the company.
• Owns 3+ scrums with accountability for the results.
• Continue to make Optimum a Developer Friendly Environment.

Skills

Test automation strategy

Team leadership

CI/CD pipelines

DevOps practices

Python

Java

C#

Production debugging

Education

Bachelor's degree in computer science

Master's degree preferred

Tools

AWS

Google Cloud

CI/CD Tools

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

Reporting to the VP of Product Operations and Quality, the Director of Software Test Automation will manage a team of highly skilled software developers to automate our testing processes and tools with an aim to eliminate manual testing entirely and contribute to a flawless customer experience across all Altice products including broadband, video, mobile and web applications.

We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast!

Responsibilities

• Lead to the creation of our strategy for test automation and software development at Optimum.
• Establish our software development testing roadmap to eliminate manual tasks.
• Execute on the implementation of our automation testing processes.
• Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage.
• Introduce capabilities to do effective A/B testing of releases across test populations.
• Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster.
• Create a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes.
• Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks.
• Use and customize out of the box tools to instrument and monitor systems.
• Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs.
• Prioritize and eliminate technical debt.
• Go-to advocate for test automation across the company.
• Owns 3+ scrums with accountability for the results.
• Continue to make Optimum a Developer Friendly Environment.

Qualifications

• Bachelor's degree in computer science or related field. Master's preferred.
• Minimum 7 years of experience in software development, test automation, and tools.
• Experience with strategy development and execution for test automation.
• Experience managing teams of software developers.
• Proficiency in programming languages (Python, Java, C#)
• Experience with Google cloud or Amazon Web Services and their capabilities.
• Thorough understanding of software methodologies and DevOps practices.
• Experience with the implementation and optimization CI/CD Pipelines.
• Good intuition for software design, actively looking to learn from other teams and projects.
• Experience with data formats and locality with performance considerations.
• Demonstrated experience solving performance and data issues by applying experience/knowledge.
• Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage.
• Contributes to establishing and maintaining corporate policies related to technology.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $155,509.00 - $255,479.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.