Director, Quality Assurance

Socket.dev; Lancaster (Lancaster County); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Holidays

Life and disability insurance

401(k) match

Profit-sharing

Job summary

ACT is seeking a Director, Quality Assurance to provide strategic leadership for our quality organization across multiple locations. This role ensures product quality, regulatory and customer compliance, and the effectiveness of the QMS supporting diverse manufacturing environments.

You will lead the Quality team, drive continuous improvement, and partner with Operations, Engineering, and Supply Chain to strengthen quality performance and support ACT’s growth.

Qualifications

• Bachelor’s degree or higher in Mechanical Engineering.
• 10+ years of progressively responsible quality leadership experience in a manufacturing environment.
• Experience leading quality operations across multiple locations.
• Experience supporting both high-mix, low-volume and high-volume manufacturing environments.
• Demonstrated success leading quality organizations through growth and operational change.
• Strong knowledge of Quality Management Systems and applicable standards, including AS9100 and ISO 9001.

Responsibilities

• Provide strategic leadership and direction for the quality organization across all company locations.
• Maintain and continually improve the Quality Management System (QMS), including compliance with AS9100 and ISO 9001 requirements.
• Establish quality strategies, standards, and controls that support product quality, operational performance, and customer requirements.
• Lead, develop, and build capability within the Quality team.
• Analyze quality and manufacturing metrics to identify risks, trends, and improvement opportunities.
• Lead continuous improvement efforts to reduce scrap and rework, improve efficiency, and enhance customer satisfaction.
• Drive effective corrective and preventive actions and systematic problem-solving.
• Partner cross-functionally to improve product and process quality.
• Provide oversight for customer quality issues, supplier quality performance, and audits.
• Maintain readiness for customer, registrar, and regulatory audits.
• Promote a culture of quality, accountability, collaboration, and continuous improvement.

Skills

Quality leadership

Cross-location leadership

Regulatory compliance

AS9100 knowledge

Lean Six Sigma

Education

Bachelor's degree in Mechanical Engineering

Job description

Description

About ACT

Advanced Cooling Technologies, Inc. (ACT) is a leading provider of thermal management solutions for aerospace, defense, data centers, energy, and industrial applications. For more than 20 years, ACT has engineered and manufactured innovative technologies that solve complex thermal challenges in demanding environments. Our team is driven by continuous innovation, teamwork, and collaboration, delivering reliable solutions that support critical missions and next-generation technologies worldwide.

Position Summary

ACT is seeking a Director, Quality Assurance to provide strategic leadership for our quality organization and Quality Management System across multiple locations. This role is responsible for ensuring product quality, regulatory and customer compliance, and the effectiveness of quality systems supporting both high-mix, low-volume and high-volume manufacturing operations.

The Director will lead and develop the Quality team, drive continuous improvement and operational excellence, and partner closely with Operations, Engineering, Supply Chain, and other leaders to strengthen quality performance and support ACT’s continued growth.

Key Responsibilities

• Provide strategic leadership and direction for the quality organization across all company locations.
• Maintain and continually improve the Quality Management System (QMS), including compliance with AS9100 and ISO 9001 requirements.
• Establish quality strategies, standards, and controls that support product quality, operational performance, and customer requirements.
• Lead, develop, and build capability within the Quality team.
• Analyze quality and manufacturing metrics to identify risks, trends, and improvement opportunities.
• Lead continuous improvement efforts to reduce scrap and rework, improve efficiency, and enhance customer satisfaction.
• Drive effective corrective and preventive actions and systematic problem-solving.
• Partner cross-functionally to improve product and process quality.
• Provide oversight for customer quality issues, supplier quality performance, and audits.
• Maintain readiness for customer, registrar, and regulatory audits.
• Promote a culture of quality, accountability, collaboration, and continuous improvement.

Requirements

• Bachelor’s degree or higher in Mechanical Engineering.
• 10+ years of progressively responsible quality leadership experience in a manufacturing environment.
• Experience leading quality operations across multiple locations.
• Experience supporting both high-mix, low-volume and high-volume manufacturing environments.
• Demonstrated success leading quality organizations through growth and operational change.
• Strong knowledge of Quality Management Systems and applicable standards, including AS9100 and ISO 9001.

Preferred

• U.S. Citizen, Permanent Resident, or Protected Individual, as defined by 8 U.S.C. § 1324b(a)(3), preferred due to ITAR responsibilities.
• ASQ certification such as CMQ/OE or CQE.
• Experience in aerospace, defense, or other highly regulated manufacturing environments.
• Experience with government contracting quality requirements.
• Lean/Six Sigma certification or demonstrated continuous improvement experience.
• Experience scaling quality systems to support organizational growth.

This position works across both office and manufacturing environments and requires regular travel between company locations, with occasional travel to customer, supplier, or other business locations.

ACT offers competitive pay, excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment.

ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

ACT participates in E-Verify.

California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at [e-mail].