Director, Quality

Jobtailor; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Quality Assurance/Quality Control leader to oversee the QMS and Safety Management Systems for maintenance operations in Texas. You will coordinate with FAA representatives and ensure airworthiness of customer aircraft while driving training and process improvements across the department.

The role requires strong communication, technical writing, and the ability to work under pressure, with a focus on regulatory compliance and continuous quality improvements in a fast-paced

Qualifications

• 5+ years in quality management, preferably as a QC Manager or Chief Inspector.
• 5+ years of Heavy Maintenance QC inspection experience.
• FAA A&P certificate active within last 5 years.
• Strong verbal and written communication and technical writing skills.
• Experience dealing with regulatory authorities and customers.

Responsibilities

• Lead Quality Control departmental teams for QMS and Safety Management Systems.
• Coordinate with FAA representatives on OPS specifications and manual changes.
• Prepare responses to FAA inspections to maintain compliance.
• Act as liaison with regulatory authorities for certification, audits, and meetings.
• Ensure airworthiness of customer aircraft and oversee training program effectiveness.
• Coach staff on QMS and Safety Management problem-solving tools.
• Lead development of a Total Quality Management architecture for the business.

Skills

FAA A&P certificate

Quality management

Regulatory liaison

Technical writing

Communication skills

Discretion / confidentiality

Self-starter

Education

FAA A&P Certificate

Job description

Responsibilities

• Provide leadership to the Quality Control departmental teams and other functional units for the deployment and maintenance of an effective Quality Management and Safety Management Systems.
• Coordinate with the Federal Aviation Administration's representatives relating to the activities on which the approval of the Administration must be obtained, including changes of Operations Specifications and/or manual changes as they apply.
• Initiate, review and coordinate responses to any concerns or letters arising out of the FAA or airworthiness authority inspections to ensure that the repair station remains in compliance with regulatory requirements.
• Act as a liaison with the different regulatory authorities with regards to certification, audits, correspondence, meetings and other matters.
• Assure the airworthiness of all customer aircraft undergoing maintenance, preventive maintenance and alteration in accordance with the provisions of the appropriate Federal Aviation Regulations and take responsibility for the effectiveness of the company’s training program.
• Provide coaching and training to the Quality department staff on Quality Management and Safety Management problem‑solving tools and techniques, and other requirements for the sustenance and measurement of the effectiveness of these systems.
• Lead the development and implementation of a Total Quality Management (TQM) architecture for the business.

Requirements

• Must possess FAA A&P Certificate at least for the last 5 years.
• Must possess excellent verbal and written communication skills, and interact with all levels of employees, management personnel, and customer representatives.
• Excellent technical writing skills.
• Must possess a high degree of confidentiality, the ability to work under pressure, handle multiple tasks, and be a self‑starter.
• Must be able to execute quality and safety programs.
• At least 5 years in quality management experience, preferably as a QC Manager or Chief Inspector.
• At least 5 years of Heavy Maintenance QC inspection experience.
• Experience in dealing with the different regulatory authorities and customers.

Core Competencies

Demonstrates expertise in Quality Management and Safety Management Systems, ensuring compliance with Federal Aviation Regulations and effective training programs. Proven ability to lead teams, coordinate with regulatory authorities, and execute quality and safety programs in a high‑pressure environment.