Director, Quality

AAR; Greensboro (NC); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

401(k) retirement plan

Generous paid time off

Professional development

Job summary

AAR Aircraft Services Greensboro in North Carolina seeks a Director of Quality to lead the strategic direction and execution of the Quality Management System across engineering, manufacturing, modification, repair, and certification activities. You will interface with FAA and customers, drive continuous improvement, and develop a high-performing QA organization.

Ideal candidates bring 10+ years in aviation quality with strong leadership, regulatory knowledge, and experience in FAA-regulated

Qualifications

• Associate degree in Engineering, Aviation, Business, Operations or related discipline.
• Minimum ten (10) years of aviation quality, manufacturing, certification, or regulatory compliance experience.
• Minimum five (5) years of leadership experience managing quality organizations and cross-functional teams.
• Experience interfacing with the FAA on Part 21, Part 145, PAH and certification activities.
• Strong working knowledge of 14 CFR Parts 21, 25, 43, 45, 145, and 183.
• Experience in FAA-regulated manufacturing, modification, and/or repair environments.
• Knowledge of AS9100, ISO-based quality systems, auditing and continuous improvement.
• Ability to travel domestically and internationally.

Responsibilities

• Lead and maintain the Quality Management System for FAA compliance and customer standards.
• Establish quality policies, procedures, inspection programs and metrics.
• Provide leadership for all QA and inspection activities including MRB.
• Interface with FAA, customers, auditors, and regulators for audits and corrective actions.
• Lead root cause investigations and preventive actions to reduce defects.
• Oversee disposition of nonconforming material via MRB and risk assessment.
• Partner with Engineering, Production, Supply Chain, and Program Management to integrate quality objectives.
• Develop quality performance dashboards and reporting for accountability.
• Build and lead a high-performing QA organization with staffing and training.
• Manage department resources, budgets, and capital for quality objectives.
• Ensure inspection staff are trained and current with requirements.
• Promote a culture of compliance, safety, and continuous improvement.
• Support strategic initiatives, certifications, and program growth.
• Perform other duties and special projects as assigned.

Skills

Leadership

Root cause analysis

Problem solving

Communication skills

Regulatory knowledge

Education

Associate degree in Engineering/Aviation

Bachelor's degree preferred

Tools

ERP systems

Quality management tools

Microsoft Office

Job description

Description

The Director of Quality is responsible for the strategic leadership, execution, and continuous improvement of Aircraft Reconfig Technologies' Quality Management System (QMS). This position ensures compliance with all applicable FAA regulations, Organization Designation Authorization (ODA) requirements, customer specifications, and company policies across engineering, manufacturing, modification, repair station, and certification activities.

Description

The Director of Quality is responsible for the strategic leadership, execution, and continuous improvement of Aircraft Reconfig Technologies' Quality Management System (QMS). This position ensures compliance with all applicable FAA regulations, Organization Designation Authorization (ODA) requirements, customer specifications, and company policies across engineering, manufacturing, modification, repair station, and certification activities.

What You Will Be Responsible For

• Lead and maintain the Quality Management System to ensure compliance with FAA regulations, ODA requirements, customer standards, and contractual obligations.
• Establish and continuously improve quality policies, procedures, inspection programs, and quality metrics that drive operational excellence and product conformity.
• Provide leadership for all quality assurance and inspection activities, including receiving, in-process, first article, and final inspection.
• Serve as the primary quality interface with the FAA, customers, auditors, and regulatory authorities, ensuring successful audits and timely closure of corrective actions.
• Lead root cause investigations, corrective actions, preventive actions, and continuous improvement initiatives to reduce defects and improve operational performance.
• Oversee the disposition of nonconforming material through Material Review Board (MRB) activities and associated risk assessment processes.
• Partner with Engineering, Production, Supply Chain, Program Management, and Repair Station leadership to ensure quality objectives are integrated into all business activities.
• Develop and monitor quality performance metrics, dashboards, and reporting to drive accountability and informed decision-making.
• Build, develop, and lead a high-performing quality organization through effective staffing, training, coaching, and succession planning.
• Manage departmental resources, budgets, and capital requirements to support quality objectives and business growth.
• Ensure inspection personnel are appropriately trained, qualified, and current with regulatory, customer, and company requirements.
• Foster a culture of compliance, safety, ownership, and continuous improvement throughout the organization.
• Support strategic initiatives, business growth activities, customer pursuits, and certification programs as required.
• Perform other duties and special projects as assigned.

What You Need To Be Successful In This Role

• Associate degree in Engineering, Aviation, Business, Operations, or a related discipline, or an equivalent combination of education and experience.
• Minimum ten (10) years of aviation quality, manufacturing, certification, or regulatory compliance experience.
• Minimum five (5) years of leadership experience managing quality organizations and cross-functional teams.
• Demonstrated experience interfacing with the FAA on Part 21, Part 145, Production Approval Holder (PAH), and certification-related activities.
• Strong working knowledge of 14 CFR Parts 21, 25, 43, 45, 145, and 183.
• Experience managing quality systems in FAA-regulated manufacturing, modification, and/or repair organizations.
• Working knowledge of AS9100, ISO-based quality systems, auditing practices, and continuous improvement methodologies.
• Ability to interpret engineering drawings, specifications, certification data, bills of material, and manufacturing documentation.
• Strong analytical, problem-solving, root cause analysis, and decision-making skills.
• Excellent written and verbal communication skills, including technical documentation and procedure development.
• Proficiency with ERP systems, quality management tools, and Microsoft Office applications.
• Ability to travel domestically and internationally as required.

Preferred

• Bachelor's degree in Engineering, Aviation, Quality, or a related technical discipline.
• FAA Airframe and Powerplant (A&P) Certificate.
• Experience working within an FAA Organization Designation Authorization (ODA) environment.
• Experience supporting FAA Certificate Management Section (CMS) oversight activities.
• AS9100 Lead Auditor, Six Sigma, Lean, or other relevant quality certifications.
• Experience supporting aircraft interiors, monuments, cabin modifications, STC programs, and aerospace manufacturing operations.

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Generous paid time off program.
• Professional development and career advancement opportunities

Physical Demands/Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
• Work is performed in a combination of office, manufacturing and warehouse environments.
• The role requires regular sitting, standing, walking, bending, reaching, and movement throughout production and operational areas.
• Frequent interaction with manufacturing, repair station, and inspection activities may require extended periods on the production floor.
• Must be able to occasionally lift and carry items up to 20 pounds.
• Position may require travel within company facilities, customer locations, supplier sites, and regulatory agencies.
• Exposure to manufacturing equipment, aircraft environments, chemicals, moving machinery, and noise levels that may exceed 85 dB. Appropriate personal protective equipment (PPE) will be required when applicable.
• Must possess sufficient visual acuity, hearing, and mobility to perform inspections, review technical documentation, and safely navigate office and production environments.
• Ability to work extended hours, evenings, or weekends as necessary to support business, operational, customer, or regulatory requirements.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Primary Location

United States-North Carolina-Greensboro-AAR Aircraft Services Greensboro

Schedule

Full-time

Overtime Status

Exempt

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.