Director, Property Claims Analytics

Liberty Mutual Insurance; Plano (TX); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Liberty Mutual Insurance's Property Claims analytics team is seeking a skilled leader to head the Loss Insights group within US Retail Markets. You will guide high-complexity analyses that influence claims strategy and financial outcomes, and partner with executives to turn data into evidence-based decisions.

As a people leader, you’ll develop talent, set vision, and ensure the team asks the right questions.

Qualifications

• Master’s degree in Mathematics, Economics, Statistics or other quantitative field; Ph.D. helpful given quantitative work they are leading.
• Minimum 8, typically 10, years’ experience; must have exceptional planning, analytical, decision-making and project management skills.
• Expert knowledge of data sources, tools and business drivers.
• Knowledge of statistical techniques required. Industry knowledge critical.

Responsibilities

• Lead the Loss Insights team of analysts who design and execute high-complexity analyses driving tangible improvements to claims handling processes and financial outcomes.
• As a people leader, set the analytical vision, develop the talent, and serve as the senior analytical partner to leadership.

Skills

People leadership

Advanced analytics

Strategic thinking

Communication

Cross-functional collaboration

Education

Master’s degree in quantitative field

Ph.D. helpful

Tools

Statistical software

Job description

This role may have in-office requirements depending on candidate location**

The Property Claims analytics team is seeking a talented and highly motivated individual to lead our Loss Insights team within US Retail Markets. The Loss Insights team operates within the US Retail Markets Property Claims organization, playing a central role in the most consequential decisions across the claims lifecycle. The team quantifies the financial impact of changes including the adoption of new tools, vendors, and process innovations that affect how billions of dollars in property claims are handled. This is a team of rigorous, intellectually driven analysts who value asking the right question as much as finding the right answer. As manager, you'll lead a group energized by complex problems and meaningful work, whose analysis directly shapes claims strategy at one of the world's largest insurers.

Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.

About The Role

Lead the Loss Insights team of analysts who design and execute high-complexity analyses driving tangible improvements to claims handling processes and financial outcomes. As a people leader, you set the analytical vision, develop the talent, and serve as the senior analytical partner to leadership -- ensuring the team doesn't just report data, but thinks critically, focuses on the "so what", challenges assumptions, and advocates for evidence-based decisions to drive proper outcomes.

What We're Looking For

• A talent developer. You build high-performing analytical teams -- hiring well, coaching individuals, and creating an environment where curious people do their best work.
• Analytically credible. You have hands-on analytics experience and can guide methodology, interrogate assumptions, and elevate the quality of the team’s work across multiple data sources and tools.
• A clear communicator and influencer. You translate complex analysis into compelling narratives for non-technical and executive audiences, and you represent the team’s point of view with confidence.
• A strategic prioritizer. You manage competing demands, allocate resources with discipline, and keep the team focused on the highest-impact work.
• A collaborative leader. You build strong relationships across partner teams, invest in your colleagues’ success, and bring energy and engagement to the organization.

Qualifications

• Master’s degree in Mathematics, Economics, Statistics or other quantitative field; Ph.D. helpful given quantitative work they are leading.
• Minimum 8, typically 10, years’ experience; must have exceptional planning, analytical, decision-making and project management skills.
• Expert knowledge of data sources, tools and business drivers.
• Knowledge of statistical techniques required. Industry knowledge critical.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
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