Director, Project Management

Digitas Health; Philadelphia (Philadelphia County); On-site; USD 150,000 - 190,000; Full time

Job summary

Digitas Health in the United States is seeking Directors of Project Management who stay hands-on while expanding impact across PMs, teams, and standards.

You will guide complex delivery across accounts, protect quality, budgets, and client trust, coaching PMs and enabling better decision-making through standardized processes and adoption of new tools.

Qualifications

• 7-9 years of agency/marketing/healthcare delivery leadership experience.

Responsibilities

• Establish clear delivery expectations and guardrails for planning, staffing and execution.
• Lead delivery across accounts and teams with active involvement to manage risks.
• Protect account health by addressing scope, financial, staffing, and delivery risks early.
• Coach PMs through delivery challenges and build capability via active leadership.
• Drive adoption of tools, AI-enabled solutions, and modern delivery practices.

Skills

Delivery leadership

Stakeholder management

Budget management

Team leadership

Strategic planning

Job description

Company Description

Digitas Health is the modern creative agency that takes on the biggest moments in healthcare, raises the standard of creative, and connects people, partners, and ideas to create work that earns its place in culture. Purpose-built for today’s complex and evolving landscape, we partner with some of the world’s largest healthcare brands to do big things by moving faster, connecting deeper, and unlocking new possibilities at the intersection of creativity, data, technology, and empathy. Guided by our purpose, Connected for Good, and fueled by a vibrant, magnetic culture—we deliver meaningful work that drives relevance, changes behavior, and creates lasting impact, always grounded in humanity, not just technology. As part of Publicis Health and Publicis Groupe, we bring together entrepreneurial energy with the scale, stability, and depth of one of the world’s leading communications networks.

At Digitas Health, what sets us apart isn’t just who we work with, it’s how we work and how it feels to be here. Our culture attracts curious, driven people who want to make a difference and be part of something bigger. Our teams are intentionally crafted across disciplines, perspectives, and experience levels, bringing strategy, creativity, data, and technology together from the start. We believe the best ideas come from curiosity, collaboration, and healthy debate and we expect people here to be thoughtful, engaged, and eager to shape what’s next. If you’re energized by complexity, motivated by impact, and excited to help redefine how healthcare connects with people, we’d love to meet you!

Overview

Directors of Project Management are senior delivery leaders who remain actively engaged in the work while expanding their impact through the PMs, teams, and standards they lead.

Directors help drive successful delivery across accounts and teams by staying close to client needs, project realities, team dynamics, and business pressures. They step into complex delivery challenges, strengthen operating discipline, and help teams make decisions that protect quality, timing, financial performance, and client trust.

As player‑coaches, Directors build Project Management capability through active delivery leadership, coaching, and clear expectations. They establish delivery standards, develop PMs who can make sound decisions and manage trade‑offs, and create consistency across teams and accounts while protecting the integrity of plans, budgets, and client commitments.

Directors increase their impact not by stepping away from the work, but by helping more people deliver it successfully. They develop strong PMs, improve how work gets done, and drive adoption of tools, technologies, and ways of working that strengthen delivery outcomes and business performance.

Responsibilities

Strategy

• Establish clear delivery expectations and guardrails that help teams plan, scope, staff, and execute work consistently.
• Identify recurring delivery issues and gaps across teams and accounts, addressing root causes rather than repeatedly managing symptoms.
• Guide PMs through complex trade‑offs, reinforcing sound decision‑making around scope, resources, budgets, timing, and stakeholder impact.
• Translate account‑level delivery needs into practical standards, planning expectations, and ways of working that support stronger execution.
• Evaluate and shape new tools, technologies, AI‑enabled solutions, and delivery approaches that improve how teams plan, decide, and deliver.
• Protect the integrity of account‑level plans and budgets by helping teams make practical decisions that support quality, consistency, and financial responsibility.

Delivery

• Stay actively engaged in delivery across teams and accounts, stepping in early when risks, challenges, or delivery gaps require stronger leadership.
• Ensure project plans, budgets, resource allocations, and delivery commitments are achievable, actionable, and aligned with client and business needs.
• Protect account health by identifying and addressing scope, financial, staffing, and delivery risks before they impact outcomes.
• Keep teams safely within delivery guardrails, applying judgment when standards need to flex to protect quality, momentum, or client commitments.
• Partner with PMs and cross‑functional leaders to resolve complex delivery challenges, remove obstacles, and keep work moving forward.
• Drive adoption of tools, technologies, AI‑enabled solutions, and ways of working that strengthen visibility, accountability, and delivery performance.

Knowledge

• Apply multi‑channel delivery, operational, and financial expertise to help teams make sound decisions and deliver consistently.
• Standardize practical processes, templates, and ways of working that improve clarity, reduce friction, and protect quality across teams and accounts.
• Use delivery patterns, financial signals, and team feedback to identify capability or process gaps and address them with the right partners.
• Bring a continuous improvement mindset to how teams operate, refining practices that improve speed, accuracy, accountability, and delivery confidence.
• Encourage thoughtful experimentation with tools, technologies, automation, and AI‑enabled solutions, scaling what works to improve quality, efficiency, visibility, and delivery outcomes.
• Scale effective ways of working across teams so strong delivery does not depend on individual heroics.

Leadership

• Lead as a player‑coach, staying actively engaged in delivery while developing PMs who can make sound decisions, manage trade‑offs, and escalat appropriately.
• Set clear expectations for judgment, ownership, financial discipline, communication, and follow‑through across the PM team.
• Coach PMs through delivery challenges in real time, helping them strengthen decision‑making rather than simply taking issues off their plate.
• Build trusted relationships with clients, account leaders, and cross‑capability partners by bringing clarity, accountability, and delivery leadership to the work.
• Partner with account, production, finance, and capability leaders to resolve complex delivery challenges and bring the right expertise to client and team decisions.
• Set the bar for delivery excellence by modeling strong judgment, steady leadership, and practical problem‑solving when the work is under pressure.

Qualifications

• 7-9 years of agency, marketing, communications, healthcare, or related experience leading complex delivery across teams, accounts, and stakeholders.
• Strong delivery, financial, and operational acumen, with the ability to balance client needs, business