Director, Program Manager - Stock Plan Services

Fidelity; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Fidelity is seeking a Program Manager to deliver quality solutions by aligning with Product strategy and driving successful planning, execution, and delivery of initiatives. You will coordinate stock plan services initiatives, manage cross-domain interdependencies, and support the Product Development Lifecycle within a high‑performing agile team.

You will lead readiness activities, manage risks, and provide regular updates to leadership while driving adoption plans for new features.

Qualifications

• 7+ years of related project/program management experience in financial services, systems development, product development, and/or project/program management.
• Bachelor's degree required.
• Experience in Agile/Scrum methodology is beneficial.
• Experience in SAFe and Six Sigma are a plus.

Responsibilities

• Organize and collaborate to set success measures and monitor initiatives to support key objectives.
• Manage issues and risks throughout the project lifecycle with program teams.
• Facilitate business readiness activities including planning and deployment of product improvements.
• Provide regular status updates to Stock Plan leadership and partners for assigned initiatives.
• Coordinate client migration/adoption plans for new or enhanced product features.
• Facilitate quarterly program planning sessions for the team.
• Collaborate with Product leadership to improve how the Product team executes work.

Skills

Leadership

Cross-functional collaboration

Agile/Scrum

SAFe

Change management

Stakeholder influence

Problem solving

Education

Bachelor's degree

Tools

SAFe

Six Sigma

Job description

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As part of the Product organization, the Program Manager is responsible for delivering quality solutions by supporting the successful planning, execution, and delivery of initiatives while ensuring consistency with Product strategy, commitments, and goals.

The Program Manager works in conjunction with Stock Plan Leaders at the portfolio and program level to coordinate initiatives by providing oversight from initial assessment through solution launch with an emphasis on business readiness activities. This role will be primarily focused on supporting cross domain work to align Stock Plan Services (SPS) and Brokerage interdependencies and future state roadmaps. This person will also collaborate to build, implement, and monitor efficient and effective processes for the Product Development Lifecycle within the framework of a high-performing agile team environment.

• Organizing, collaborating to set success measures, and monitoring assigned initiatives to support the organization's key objectives.
• Working with program/initiative teams to manage issues and risks throughout project lifecycle.
• Facilitation of initiative business readiness activities including planning and deployment of product improvements.
• Providing status updates on a regular basis to Stock Plan leadership and key partners for assigned initiatives.
• Working with leadership to build and maintain client migration/adoption plan for implementation of new or enhanced product features.
• Facilitating quarterly program planning sessions for the team.
• Working with Product leadership to continuously improve how the Product team executes against their work.

The Expertise and Skills You Bring

• 7+ years of related project management experience in financial services, systems development, product development, and/or project/program management
• Bachelor's degree required
• Experience in Agile/Scrum methodology is beneficial
• Experience in SAFe and Six Sigma are a plus
• Ability to understand sophisticated business environments and interdependent relationships for business requirements
• Well-demonstrated leadership skills, a strong sense of ownership, and dedication to results
• Change Management leadership including leading teams through resistance to change
• Ability to lead, direct, and empower product and technology team members without formal management authority.
• Strong consultative, listening, communication and problem-solving skills
• Critical thinker with good judgment and initiative
• Strong interpersonal skills, including the ability to work across the organization and influence at all levels of management and peers
• Excellent command of verbal and written communications
• Highly organized with ability to meet internal goals

The Team

Stock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and enhancements to existing products.

Fidelity's Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Category

Program/Project Management Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.