Director, Program Management (AI)

AMD; San Jose (CA); On-site; USD 190,000 - 270,000; Full time

Benefits offered by this job

Benefits at a glance

Job summary

AMD is seeking a Director of Customer Support to lead pioneering AI programs and shape delivery from inception to completion in a dynamic, high-impact environment. The role emphasizes executive communication, cross-functional leadership, and strategic roadmapping to drive business outcomes.

The ideal candidate will guide large-scale programs, collaborate with executives and vendors, and promote an inclusive culture while advancing AMD’s AI-driven initiatives across data centers, AI, and related

Qualifications

• BS, MS or equivalent with direct experience.
• Experience leading cross-functional programs and large-scale initiatives.
• Hands-on technical leadership with AI projects and teams.

Responsibilities

• Oversee delivery of multi-year programs and complex projects with numerous stakeholders.
• Lead cross-functional teams to align AI initiatives with business goals.
• Develop and communicate strategic roadmaps and execution plans.
• Drive risk assessment, governance and milestone tracking across programs.
• Collaborate with process owners and business leaders to implement transformative changes.
• Manage vendor relationships and external partners as needed.
• Inspire and mentor teams to adopt progressive change strategies and best practices.
• Ensure timely outcomes while integrating innovative project management approaches.

Skills

AI leadership

Executive communication

Cross-functional leadership

Strategic roadmapping

Education

BS/MS in a relevant field

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.

Together, we advance your career.

The Role

AMD is searching for a Director be at the forefront of innovation, experimentation and shaping a vision for customer support. You will directly engage with businesses to navigate programs from inception to delivery.

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.

Together, we advance your career.

The Role

AMD is searching for a Director be at the forefront of innovation, experimentation and shaping a vision for customer support. You will directly engage with businesses to navigate programs from inception to delivery.

The Person

The ideal candidate should display technical expertise in AI and managing complex AI projects. Leverage AI visions to drive business results. Broad knowledge of AI technology, algorithms, and tools is essential for this position.

Key Responsibilities

• Responsibilities will encompass overseeing the delivery of project tasks, activities, milestones, and resources.
• Outstanding teamwork skills across groups, teams, and organizations.
• Analyze and calculate project risks, develop comprehensive risk management plans, and ease subsequent issues is essential.
• Developing, maintaining, and managing project requirements, plans, timelines, issues, risks, and challenges
• Supporting the business owners in driving major programs or various projects, and collaborating closely with process owners to detect and implement transformative business changes.
• Lead the consensus needed to adopt a progressive-looking and manageable change strategy.
• Manage large-scale programs and complex projects involving numerous stakeholders with diverse plans and business priorities will be a key aspect of your role
• Lead large, cross-functional project teams towards timely outcomes, ensuring the integration of groundbreaking practices.

Preferred Experience

• Managing cross-functional and/or cross-team projects.
• Ability to imagine the "big picture" and interpret user feedback and company needs into actionable, forward-thinking roadmaps and strategies.
• Setting, examining, and adjusting strategic directions based on an changing business landscape.
• Mindset that accepts accountability for the organizational success, ensuring that every decision and action taken aligns with the business’s goals.
• Hands-on technical position, a deep knowledge of technology, especially in AI solutions. Effective at communication and collaboration with engineering teams driving innovation.
• Analytical expertise understanding complex situations and concepts.
• Superb communication skills at the executive level. Experience working with outside vendors, strong project management, leadership insight, and a proven track record in managing large programs

Preferred Academic Credentials

• BS, MS or equivalent with direct experience

This role is not eligible for visa sponsorship.

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third‑party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.