Director, Product Strategy and Operations

Fanatics Inc.; New York (NY); Presencial; USD 180.000 - 250.000; Jornada completa

Descripción de la vacante

Fanatics Inc. is seeking a Director, Product Operations to lead operating strategy for Fanatics Live and Fanatics Collect. You will translate product and business strategy into clear priorities and scalable operating mechanisms, partnering with CDO and senior leaders across Engineering, Design, Data, and business teams.

This leadership role requires aligning stakeholders, establishing governance, and building systems that enable product teams to operate effectively at scale.

Formación

• Extensive experience in product operations, program management, product management, business operations, or a related leadership role in a technology or digital product organization.
• Experience leading Product Operations or program management across multiple product and technical teams.
• Ability to translate strategy into functional plans and execution with senior leaders.

Responsabilidades

• Define and lead the Product Operations strategy and operating model across Fanatics Live and Fanatics Collect.
• Partner with Product leadership to translate strategy into operating priorities and execution plans.
• Establish and evolve planning cadences, reviews, and quarterly/annual planning.
• Maintain an integrated view of priorities, investments, risks, and commitments across product areas.
• Create governance frameworks clarifying ownership, tradeoffs, escalation paths, and accountability.
• Lead complex programs spanning Product, Engineering, Design, Data, and business teams.
• Identify barriers and drive scalable solutions with senior stakeholders.
• Set standards for planning, roadmaps, prioritization, and knowledge management.
• Build Product Operations capability and talent to empower Product Managers.
• Serve as a strategic advisor to senior Product leadership on operating effectiveness.

Conocimientos

Product operations

Program management

Strategic planning

Executive collaboration

Descripción del empleo

Director, Product Strategy and Operations

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

About the Role

Fanatics is seeking a Director, Product Operations to lead the operating strategy and organizational effectiveness of our Direct‑to‑Consumer Product organization supporting Fanatics Live and Fanatics Collect.

Partnering closely with the Chief Digital Product Officer, Product leadership, and senior leaders across Engineering, Design, Data, and the business, this role will translate product and business strategy into clear priorities, scalable operating mechanisms, and coordinated execution.

This is a highly visible leadership role for someone who can bring structure to complex, ambiguous problems, align senior stakeholders, and build systems that help a growing Product organization operate effectively at scale.

What You'll Do

• Define and lead the Product Operations strategy and operating model across Fanatics Live and Fanatics Collect.
• Partner with Product leadership to translate business and product strategy into operating priorities, plans, and mechanisms for execution.
• Establish and evolve planning and operating cadences, including roadmap reviews, portfolio reviews, leadership forums, and annual and quarterly planning.
• Maintain an integrated view of product priorities, investments, dependencies, risks, and commitments across multiple product areas.
• Establish governance and decision‑making frameworks that clarify ownership, tradeoffs, escalation paths, and accountability.
• Lead complex, business‑critical programs spanning Product, Engineering, Design, Data, and business teams.
• Identify systemic execution barriers and organizational friction, and drive senior stakeholders toward scalable solutions.
• Set standards for core product practices, including planning, roadmaps, prioritization, decision records, and knowledge management.
• Build and develop Product Operations capability and talent, creating leverage for Product Managers and leaders across the organization.
• Serve as a strategic advisor and trusted partner to senior Product leadership on operating effectiveness, organizational priorities, and execution risk.

What We're Looking For

• Extensive experience in product operations, program management, product management, business operations, or a related leadership role in a technology or digital product organization.
• Demonstrated experience leading a Product Operations, Program Management, or comparable capability supporting multiple product and technical teams.
• Experience partnering with senior and executive leaders to translate strategy into functional plans and organizational execution.
• Strong understanding of product development, portfolio management, roadmap planning, prioritization, operating models, and cross‑functional execution.
• Track record of designing and implementing scalable operating mechanisms, governance models, and organizational practices.
• Strong strategic and conceptual problem‑solving skills, including the ability to navigate issues where objectives, ownership, or solutions are not clearly defined.
• Exceptional communication and executive‑level synthesis skills, with the ability to turn complex information into clear recommendations, decisions, and actions.
• Demonstrated ability to influence across teams and seniority levels, reconcile competing perspectives, and lead through others.
• Experience developing talent and establishing clear accountability for outcomes.
• A collaborative, low‑ego leadership style with a strong bias toward clarity, practical solutions, accountability, and results.

What Success Looks Like

The Digital Product organization operates with a clear, scalable model that enables leaders and teams to translate strategy into results. Product leadership has an integrated view of priorities, dependencies, and risk; cross‑functional initiatives have clear accountability and governance; and Product teams have operating mechanisms that improve effectiveness without adding unnecessary bureaucracy.

Ultimately, the Director, Product Operations will create and continuously evolve the operating foundation that enables Fanatics Live and Fanatics Collect to execute against their most important product and business priorities at scale.

The salary range represents base pay only and does not include short‑term or long‑term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fanatics Collectibles’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.