Director, Product Management, ZIA

Zscaler, Inc.; San Jose (CA); Hybrid; USD 200,000 - 285,000; Full time

Benefits offered by this job

Health plans

Time off plans

Parental leave options

Retirement options

Education reimbursement

In-office perks

Job summary

Zscaler, Inc. seeks a Director of Product Management for ZIA to steer endpoint security, sandboxing, and anti-malware initiatives, shaping strategic direction of cybersecurity products for a global customer base.

This hybrid role is based in San Jose, CA, reporting to the VP of Product Management. You will define roadmaps, collaborate with teams across engineering, sales, and marketing, and engage directly with customers to gather feedback and identify opportunities.

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain.
• Proven track record in product management with a strong focus on cybersecurity solutions.
• Technical proficiency with Proxy Architecture, SWG, HTTP/S, and SSL/TLS inspection at scale.
• Deep understanding of federal infrastructure requirements such as IPv6 connectivity, PKI, and Cryptography.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Responsibilities

• Define and drive ZIA offering including TLS inspection, Post-Quantum Cryptography, PKI, Cryptography standards, and key Secure Web Gateway and Proxy roadmap.
• Collaborate with engineering, sales, marketing, and customer success to bring products to market and ensure success.
• Engage with customers to understand challenges, gather product feedback, and identify opportunities.
• Manage the entire product lifecycle from ideation to end-of-life, ensuring customer expectations are met.
• Provide training and support to sales and cross-functional teams as the internal subject matter expert.

Skills

AI/ML fundamentals

Cybersecurity product mgmt

Proxy Architecture

SWG

HTTP/S & TLS inspection

IPv6 & PKI knowledge

Growth mindset

Education

Bachelor's degree in CS/Engineering

Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Director Product Management, ZIA to join our team. This is a hybrid role, based in San Jose, CA, reporting to the VP, Product Management in the Product Management department. At Zscaler, we are on a mission to make the internet safe for every user, anywhere. In this role, you will lead endpoint security, sandboxing, and anti-malware initiatives, shaping the strategic direction of our cybersecurity products and making a lasting impact on our global customer base.

What you’ll do (Role Expectations)

• Define and drive Zscaler Internet Access(ZIA) offering including TLS inspection, Post-Quantum Cryptography, PKI, Cryptography standards, and key Secure Web Gateway and Proxy product roadmap in alignment with company objectives and customer needs
• Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success
• Engage directly with customers to understand their challenges, gather product feedback, and identify new opportunities
• Manage the entire product lifecycle from ideation to end-of-life, ensuring that products meet and exceed customer expectations
• Act as the internal subject matter expert, providing training and support to sales and cross-functional teams

Who You Are (Success Profile)

• You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Proven track record in product management with a strong focus on cybersecurity solutions
• Technical proficiency with Proxy Architecture, SWG, HTTP/S, and SSL/TLS inspection at scale
• Deep understanding of federal infrastructure requirements such as IPv6 connectivity, PKI, and Cryptography
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience leveraging AI/ML models to enhance automated malware detection, threat intelligence, or real-time security analytics
• Direct familiarity with cloud-based security solutions, specifically Zscaler’s architecture and offerings
• Master’s degree or MBA in Computer Science, Engineering, or a related field

#LI-CM3

#LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job‑related skills, experience, and relevant education or training.

The base salary range listed for this full‑time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$199,500—$285,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.