Director, Product Management - Enterprise AI/ML - Agentic AI

Capital One; New York (NY); On-site; USD 251,000 - 287,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Health benefits

Performance incentives

Job summary

Capital One seeks a Director of Product Management to lead the Enterprise AI/ML platform team in New York. The role focuses on training and serving models and Generative AI apps powering business outcomes.

You will set the strategy, mentor a product team, and drive adoption of Generative AI with a strong user experience for data scientists and engineers across Capital One.

Qualifications

• Experience translating strategy into consumer facing digital products
• 7+ years in a large data-intensive environment with complexity and scale
• 3+ years in people leadership
• 5+ years in environments that use public cloud (AWS) and open source tech (Kubernetes, Spark, Ray, LangChain)
• 3+ years building AI and ML products
• Experience in AI risk management

Responsibilities

• Define Generative AI and ML Platform vision and strategy
• Evolve AI/ML platform capabilities while maintaining a great user experience
• Partner with adjacent platform leaders for a cohesive enterprise platform
• Unlock value across the business with real-time intelligent experiences for customers

Skills

PM leadership

AI/ML product

Cloud/OSS experience

Data scientist empathy

Education

Bachelor's degree

Tools

AWS

Kubernetes

Spark

Ray

LangChain

Job description

Director, Product Management (PXDP60)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team:

The Director of Product Management - Enterprise AI/ML will lead a product team spanning the Machine Learning and AI platforms at Capital One, and will be responsible for the capabilities that enable Capital One associates to train and serve Models and Generative/Agentic AI applications that power our business.

We are looking for a technical product leader with a proven history of building products and experiences for data scientists and software developers. This individual will have domain expertise in AI/ML technologies for Data Scientists and familiarity with emerging infrastructure and autonomous multi-agent systems for Generative AI application development. An ideal candidate may have prior experience as an engineer or data scientist, with several years as a technical Product Manager and leader of a product management team.

This leader will set the strategy and priorities grounded in technical understanding and user experience. They must be able to sit in the shoes of the user (data scientists and engineers) and drive adoption of Generative AI (including Agentic AI).

As part of this role, you will:

• Define Generative AI and ML Platform vision and strategy
• Continuously evolve the platforms of industry-leading AI/ML capabilities while maintaining a pristine user experience for our highly talented innovators
• Partner strategically with adjacent platform leaders to maintain a cohesive and integrated enterprise platform ecosystem that adapts to a changing world
• Unlock game-changing value across the business, while generating real-time, intelligent experiences for our customers

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Bachelor's degree in any field and at least 5 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products
• 7+ years of experience within a large, data-intensive multi-line of business environment with significant complexity and scale
• 3+ years of experience in people leadership
• 5+ years of experience in innovative technology environments that embrace public cloud (e.g., AWS) and open source technologies (e.g. Kubernetes, Spark, Ray, LangChain)
• 3+ years experience building business-critical AI and Machine Learning products
• Experience in AI Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $251,400 - $286,900 for Director, Product ManagementSan Francisco, CA: $251,400 - $286,900 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).