Director, Product Design

BNY; Pittsburgh (Allegheny County); On-site; USD 120,000 - 190,000; Full time

Job summary

BNY is seeking a Director, Product Designer to join the Design Accelerator team in Pittsburgh, PA. The role combines strong product thinking with design craft to enter complex problem spaces and move work from discovery through delivery within multidisciplinary teams.

The ideal candidate brings 12+ years in designing digital products, excels at user-centered and systems thinking, and demonstrates ability to influence across product, engineering and research disciplines while promoting design

Qualifications

• Portfolio demonstration of product and interaction design, systems thinking, and moving work from discovery to execution.
• Ability to learn new domains quickly, navigate ambiguity, collaborate effectively, and translate complex needs into clear design solutions.

Responsibilities

• Collaborate with product, business, engineering, research, and design stakeholders to align on user needs and solutions.
• Translate opportunities into actionable experience direction and designs across discovery, concept development, prototyping, testing, and delivery.
• Partner with design systems teams to promote consistency and reuse across products.

Skills

Discovery & adaptability

AI fluency

User-centered design

Systems thinking

Interaction design

Design systems

Cross-functional collaboration

Ownership & delivery

Job description

Job Description

We’re seeking a future team member for the role of Director, Product Designer to join our Design Accelerator team. This role will be located in Pittsburgh, PA
The Design Accelerator is one of several specialized teams within the Experience Design Practice, providing flexible, targeted support to help teams address high-priority experience needs, build momentum, and determine the right role for design moving forward. Accelerator designers partner with product, business, engineering, and existing design teams to clarify problems, understand user needs, explore what is feasible, and translate opportunities into actionable experience direction and designs.
We are seeking a highly experienced product designer who can quickly enter complex and ambiguous problem spaces, establish clarity, and move work from discovery through design. This role is suited for a senior individual contributor who combines strong product thinking and design craft with the adaptability to work across different businesses, domains, and stages of product maturity.
The Senior Vice President, Product Designer will collaborate with other designers and researchers across the full engagement lifecycle—from initial problem framing and research through concept development, prototyping, testing, and delivery. Success in this role requires the ability to build trust quickly, contribute effectively within multidisciplinary teams, identify where design can have the greatest impact, and produce work that teams can confidently carry forward after an Accelerator engagement concludes.

The Ideal Candidate Will Bring The Following Expertise

• Discovery and Adaptability Quickly develop an understanding of unfamiliar domains, business processes, and user needs. Ask thoughtful questions, synthesize complex information, and adapt methods and outputs to help teams identify the right problems and opportunities.
• AI Fluency and Curiosity Bring curiosity and a foundational understanding of how AI can support the design process. Explore and apply AI thoughtfully across activities such as research synthesis, problem framing, concept development, prototyping, and iteration—while maintaining strong human judgment and a clear focus on user needs.
• User-Centered and Systems Thinking Use research, data, and stakeholder insights to understand complex experiences and create end-to-end journey maps and related artifacts spanning users, teams, systems, and operational processes. Use these artifacts to identify friction and opportunities, align stakeholders, and translate complexity into coherent experiences that balance user needs, business priorities, and technical feasibility.
• Interaction and UI Design Demonstrate strong craft in designing sophisticated digital interfaces and workflows. Create clear interaction models, information architecture, and navigation patterns, translating concepts into high-quality designs and prototypes that can be tested, refined, and implemented.
• Design System Application and Contribution Apply the organization’s design system to promote consistency, accessibility, and reuse. Recognize when existing patterns can be leveraged or when new patterns may be needed, collaborating with design system partners as appropriate.
• Cross-Functional Collaboration and Communication Partner effectively with product, business, engineering, research, and design stakeholders. Facilitate productive conversations, communicate insights and design rationale clearly, and use visual storytelling to align teams around user needs, priorities, trade-offs, and feasible solutions.
• Ownership, Delivery, and Enablement Operate with independence while collaborating closely with the broader team. Proactively identify risks, dependencies, and decisions, and create clear, actionable outputs that enable product and engineering teams to carry the work forward after the Accelerator engagement concludes.
  

Portfolio Requirements

A portfolio is required and should demonstrate strong product and interaction design, systems thinking, and experience moving work from discovery through execution in complex or ambiguous environments. It should clearly communicate the candidate’s process, individual contributions, cross-functional collaboration, and the outcomes of the work.

Experience

Typically, a candidate at this level will have at least 12 years of experience designing digital products, including experience with complex, enterprise, or regulated systems. Prior financial-services expertise is less important than a demonstrated ability to learn new domains quickly, navigate ambiguity, collaborate effectively, and translate complex needs into clear, actionable design solutions.

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025
  

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.