Director, Product Delivery — Customer Experiences

Delta Dental Ins.; Alpharetta (GA); On-site; USD 140,700 - 305,000; Full time

Benefits offered by this job

401(k) with matching contributions

Rich medical & pharmacy benefits

100% employer-paid dental and vision benefits

Generous paid time off and holidays

Career development and tuition reimbursement

Employee discount program

Job summary

Delta Dental Ins. is looking for a Product Delivery Director for Customer Experiences to drive adoption and usability across digital and assisted service channels. This role encompasses diverse user experiences and requires strong product management and leadership skills.

The ideal candidate will have over 12 years of experience, including significant time in management, and a proven ability to lead cross-functional projects. Compensation ranges from $140,700 to $305,000 based on experience.

Qualifications

• 12+ years of experience with a Bachelor's degree; 3+ years in management.
• 8‑10 years of experience working with product, design and software engineering teams.
• Strong organizational, time-management and project management skills.

Responsibilities

• Define and manage a multi‑year product vision and roadmap.
• Lead and mentor Group Product Managers, Product Managers, and Product Owners.
• Develop strong partnerships with functional leaders to focus on business objectives.

Skills

Project management

Agile methodologies

Analytical skills

Customer focus

Education

Bachelor’s degree

Job description

Delta Dental Ins. is looking for a Product Delivery Director for Customer Experiences to drive adoption and usability across digital and assisted service channels. This role encompasses diverse user experiences and requires strong product management and leadership skills.

The ideal candidate will have over 12 years of experience, including significant time in management, and a proven ability to lead cross-functional projects. Compensation ranges from $140,700 to $305,000 based on experience.