Director, Product Delivery (Claims)

Vizient, Inc.; Centennial (CO); On-site; USD 117,600 - 206,000; Full time

Benefits offered by this job

Incentive eligible

Job summary

Vizient, Inc. is seeking a senior leader to drive the delivery strategy for Sg2 claims analytics products, including governance of capability development and scalable service models.

You will guide managers, consultants and product advisors to ensure high‑quality execution and strong client engagement across cross‑functional teams. You will partner with product management, development, sales and operations to ensure readiness for new and existing products, while engaging healthcare executives to

Qualifications

• Advanced degree or higher in a relevant field preferred.
• 7+ years of experience in analytics delivery or healthcare analytics.
• Experience with Medicare/Commercial claims data required.
• Experience leading analytics product delivery and operational readiness.

Responsibilities

• Lead delivery strategy and execution for Sg2 claims analytics products.
• Implement scalable service models for consistent delivery.
• Develop managers, consultants and product advisors.
• Provide coaching and performance oversight to ensure client engagement.
• Partner with product management, development, sales and operations.
• Design and support internal training for client education.
• Serve as SME for Sg2 analytics tools and cross‑disciplinary integration.
• Engage healthcare executives to assess satisfaction and align objectives.
• Support release planning and delivery readiness for new products.
• Manage staffing models and resource allocation for growth.
• Monitor delivery metrics and drive process improvements including automation and AI.
• Strengthen collaboration with data operations and analytics teams.

Skills

Leadership

Analytics delivery

Cross-functional collaboration

Executive engagement

Problem solving

Travel up to 10%

Education

Advanced degree in Engineering

Data Science

Healthcare Administration

Population health

Tools

Provider Connections

Patient Flow

Share of Care

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will lead the delivery strategy and execution for Sg2 claims analytics products, including Share of Care, Provider Connections, and Patient Flow, within the strategy discipline. You will guide managers and team members in strengthening delivery capabilities, ensuring consistent, high-quality execution and alignment with product strategy. You will collaborate with cross‑functional partners across product management, development, sales, and operations to support delivery readiness and successful product launches. You will engage with healthcare leaders to understand client needs, reinforce product value, and elevate the overall analytics delivery experience while driving operational excellence and scalability.

Responsibilities

• Lead delivery strategy and execution for Sg2 claims analytics products, including capability development.
• Implement scalable service models that ensure consistent, high-quality delivery across the claims analytics portfolio.
• Guide and develop managers, consultants, and product advisors to strengthen analytics and advisory capabilities.
• Provide coaching and performance oversight to ensure delivery excellence and strong client engagement.
• Partner with product management, development, sales, and operations teams to ensure readiness for new and existing products.
• Design and support internal training and standardized client education to improve adoption and effective use of claims analytics products.
• Serve as a subject matter expert for Sg2 claims analytics tools and support cross‑disciplinary solution integration to meet client needs.
• Engage with healthcare executives to assess satisfaction, align delivery with strategic objectives, and strengthen client relationships.
• Support release planning and delivery readiness efforts for new analytics products and enhancements.
• Manage staffing models and resource allocation to support delivery capacity, growth, and evolving product offerings.
• Monitor delivery performance metrics and implement process improvements, including automation and AI enablement, to enhance outcomes.
• Strengthen collaboration with data operations, managed services, and analytics teams to ensure seamless service delivery and support strategic growth initiatives.

Qualifications

• Relevant degree preferred. Advanced degree in Engineering, Data Science, Mathematics, Population health, Healthcare Administration, or related field preferred.
• 7 or more years of relevant experience required.
• Experience working with Medicare and/or Commercial claims data required.
• Experience leading analytics product delivery or healthcare analytics teams.
• Working knowledge of Sg2 claims analytics tools such as Provider Connections, Patient Flow, and Share of Care preferred.
• Demonstrated ability to lead teams and develop talent in analytics and advisory environments.
• Experience supporting product launches and operational readiness initiatives.
• Strong communication, presentation, and executive engagement skills.
• Proven ability to collaborate effectively across multiple functions and disciplines.
• Strong analytical, operational, and problem‑solving skills.
• Experience managing staffing models and resource allocation.
• Commitment to service excellence and continuous improvement.
• Willingness to travel up to 10%.

Estimated Hiring Range

The current salary range for this role is $117,600.00 to $206,000.00. This position is also incentive eligible.

Benefits

This position is also incentive eligible.

Equal Opportunity Employer

Females/Minorities/Veterans/Individuals with Disabilities. The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.