Director, Product Communications

ADP; Roseland (NJ); Hybrid; USD 115,000 - 214,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Retirement match

Wellness program

Disability insurance

Volunteer time off

Paid holidays

Personal days

Vacation pay

Job summary

ADP is seeking a Product Communications Director to sit within the Global Media Relations & Public Affairs team in a hybrid role based three days on-site in Roseland, NJ. This senior partner will craft external narratives around ADP’s products, partnerships, and innovations, translating business priorities into announcements and media moments.

The ideal candidate will be a strategist, storyteller and media expert, able to turn complex product and AI concepts into clear narratives for customers,

Qualifications

• Bachelor's degree with 10+ years in communications or Corporate Communications.
• Proven experience leading product launches and integrated comms strategies.
• Strong media relations and storytelling capabilities.
• Experience with senior executives and cross-functional leadership.
• Ability to translate complex product/AI/HR concepts into clear narratives.

Responsibilities

• Develop external communications for product launches, enhancements and partnerships.
• Lead messaging, media strategy, executive positioning and launch plans.
• Counsel senior product and business leaders on positioning and timing.
• Translate complex technology topics into compelling stories for multiple audiences.
• Collaborate with Product Marketing, Legal and external agencies to drive coverage.

Skills

Strategic communications

Storytelling

Media relations

Executive briefing

Cross-functional leadership

Education

Bachelor's degree

Job description

ADP is seeking a Product Communications Director who will sit within the Global Media Relations & Public Affairs team. The Director will serve as a senior communications partner to product, marketing, sales and business leaders, developing communications strategies that elevate ADP’s market position, generate meaningful media coverage and externally bring the company’s innovation story to life. This is a strategic role, with this person owning and driving the external narrative around ADP’s products, partnerships and innovations, charged with translating business priorities into compelling announcements, media moments and integrated communications strategies that position ADP as a leader in HCM innovation.

The ideal candidate is part strategist, storyteller and media expert who understands how to turn complex products, technology and business developments into clear, compelling narratives that resonate with customers, prospects, partners, employees and media. This person will work closely with Product Marketing and align with the Global Media Relations & Public Affairs team on key priorities, features and activations to support product strategy and elevate ADP’s positioning externally.

This is a hybrid role, based three days on-site in Roseland, NJ.

Responsibilities

• Develop and execute external communications strategies for product launches, enhancements and announcements, innovations and business initiatives; leverage Product Marketing roadmap to drive external communications strategies.
• Partner closely with Product, Marketing, Sales, Legal and business leaders to identify the strongest narratives and opportunities.
• Serve as trusted communications advisor to senior product and business leaders.
• Translate complex technology, AI, payroll, HR and workforce concepts into simple, differentiated and compelling stories.
• Lead messaging development, media strategy, executive positioning, launch plans and supporting communications materials.
• Identify opportunities to create news beyond just announcing it.
• Bring strategic discipline and consistency to product communications.
• Work closely with external agency partners to develop strategies, media materials and coverage.

Partner & Stakeholder Communications

• Lead communications strategy and execution for strategic partnerships, alliances and related announcements.
• Counsel internal stakeholders and external partners on positioning, timing, and media engagement.
• Develop joint press releases, messaging, media strategies, executive quotes, briefing materials and launch plans.
• Identify opportunities to turn partnerships into broader industry stories and thought leadership.

External Communications Strategy

• Build communications plans that extend beyond traditional product announcements to include earned media, executive visibility, thought leadership, social and other channels.
• Connect product and partnership stories to ADP’s broader corporate narrative and business priorities.
• Proactively identify opportunities to increase ADP’s visibility across business, technology, HR, workplace and industry media.
• Elevate ADP’s products and solutions through targeted earned media strategies to increase visibility, relevance and influence across large language models and AI-powered search experiences.
• Monitor news cycles, competitor activity and emerging narratives to identify opportunities and risks.
• Leverage research and studies from ADP Research to elevate narratives with relevant data to drive storytelling.
• Elevate the visibility and reputation of ADP’s products and innovations through a strategic communications strategy and approach.

Media Relations & Executive Thought Leadership

• Develop strong relationships with business, technology, HR, workplace and industry journalists.
• Proactively pitch differentiated product, customer, innovation, and business stories.
• Prepare executives and subject matter experts for interviews, briefings and media engagements.
• Drive meaningful earned media results and ensure coverage supports broader business objectives.
• Serve as knowledgeable communications resource for reporters covering ADP’s products and areas of expertise.
• Develop executive messaging, talking points, media briefings, bylines, contributed content and suggested speaking opportunities.

Cross-Functional Leadership

• Partner with Global Media Relations & Public Affairs, Product Marketing, Internal Communications, Brand, Content, Social, Analyst Relations, Legal and other functions to create cohesive communications programs.
• Manage multiple priorities and high-visibility projects simultaneously in fast-paced environment.
• Help establish scalable processes and best practices for product and partnership communications to focus emphasis on the biggest initiatives.

Qualifications

• Bachelors' degree with 10+ years of relevant experience in Communications, Public Relations or Corporate Communications experience, preferably with expertise in technology, SaaS, HR technology, financial/business services or other B2B environments.
• Demonstrated experience leading product launches, corporate announcements and integrated communications strategies.
• Strong media relations skills and an established understanding of how to generate meaningful earned coverage.
• Exceptional writing, editing, and storytelling capabilities.
• Experience working directly with senior executives and cross-functional leadership teams.
• Strong strategic judgement and ability to identify what is and isn’t newsworthy.
• Proven ability to manage multiple high-priority initiatives with speed, organization and sound judgement.
• Comfortable operating in environment where priorities move quickly and information is constantly evolving.
• Strong understanding of the news cycle and current media landscape; someone who follows business, technology, AI, HR and/or workplace news.
• Highly collaborative, yet comfortable taking ownership and driving work forward independently.

The Ideal Candidate

The ideal candidate is strategic enough to develop the big-picture plan, hands-on enough to write the announcement, connected enough to know which reporter to call and creative enough to find the story others haven’t seen. They have a strong understanding of what journalists care about and the channels where stories make the most impact, strong writing skills to make complex ideas simple, and trusted judgment to challenge stakeholders when a story isn’t strong enough along with the ability to help make it stronger. Most importantly, they understand that great product communications isn’t simply announcing what ADP built, but explaining why it matters, why now and why ADP.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $114,500.00 - USD $213,500.00 / Year*

• Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encouraging innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.