Director, Procurement Excellence & Transformation

Accendra Health; Madison (WI); On-site; USD 120,000 - 150,000; Full time

Job summary

Accendra Health seeks a senior Director of Procurement Excellence & Transformation to drive enterprise-wide procurement maturity. You will partner with the CPO and senior leaders to lead governance, process redesign, and digital enablement across Direct and Indirect procurement, ensuring value realization and risk mitigation.

The role emphasizes building capabilities, leading cross-functional programs, and delivering measurable improvements in efficiency, supplier performance, and cost

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 10+ years of progressive experience in procurement, strategic sourcing, or operational excellence.
• 5+ years of leadership experience managing procurement functions or transformation initiatives.
• Strong expertise in category management, procurement governance, process improvement, and analytics.

Responsibilities

• Develop and execute a multi-year Procurement Excellence and Transformation roadmap.
• Lead procurement transformation, governance structures, and capability development.
• Drive digital procurement initiatives including eSourcing and AI-enabled capabilities.
• Partner with executives to secure alignment and sponsorship for initiatives.
• Establish change management strategies to drive adoption and outcomes.
• Monitor procurement trends and maintain best practices across the function.

Skills

Strategic leadership

Procurement transformation

Analytics

Change management

Stakeholder management

Sourcing

Category management

Procurement governance

Digital procurement

Leadership

Education

Bachelor's degree in Supply Chain, Business, Finance, Operations, Healthcare Administration, Engineering, Information Systems, or related field

Master's degree (MBA, MS Supply Chain, Operations, Healthcare Administration, or related discipline)

Tools

eProcurement platforms

Spend analytics tools

Contract lifecycle management

Supplier management platforms

AI-enabled procurement tools

Job description

Richmond, VA

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Full time

REQ_26_70671

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Position Summary

The Director, Procurement Excellence & Transformation is a senior procurement leader responsible for advancing the effectiveness, governance, capabilities, and maturity of the procurement function. Working closely with the Chief Procurement Officer (CPO) and senior business leaders, this role leads procurement transformation, process optimization, digital enablement, analytics, capability development, supplier risk management, and continuous improvement initiatives across the enterprise.

Primary Responsibilities

Strategic Leadership & Procurement Excellence

• Develop and execute a multi-year Procurement Excellence and Transformation roadmap in support of the enterprise procurement strategy, enabling cost optimization, risk mitigation, organizational effectiveness, digital enablement, and operational excellence.
• Responsible for developing, implementing, and continuously improving methodologies, governance frameworks, standards, tools, and leading practices that enable procurement performance and consistency across the organization.
• Partner with the CPO to implement and continuously improve the Procurement operating model, governance structures, service delivery frameworks, organizational capabilities, decision rights, and procurement maturity objectives.
• Translate procurement strategic priorities into executable programs, governance models, and capability-building initiatives.
• Assess procurement performance against industry benchmarks and leading practices and develop capability roadmaps that advance procurement maturity.
• Lead the development of annual functional priorities aligned with enterprise and procurement objectives.
• Enable Direct and Indirect Procurement teams through standardized methodologies, tools, training, analytics, governance, technology solutions, and best practices that improve organizational effectiveness and business outcomes.

Procurement Transformation & Change Leadership

• Lead the design, prioritization, and execution of enterprise procurement transformation initiatives aligned with business strategy and procurement maturity objectives.
• Build and manage a multi-year procurement transformation portfolio that includes technology modernization, process redesign, capability-building initiatives, operating model enhancements, and organizational effectiveness programs approved through procurement leadership governance.
• Identify opportunities to simplify, standardize, automate, digitize, and scale procurement processes and ways of working.
• Develop transformation business cases, implementation roadmaps, success metrics, and value realization plans.
• Partner with executive stakeholders to secure alignment, investment, resources, and sponsorship for transformational initiatives.
• Establish and lead change management strategies that drive stakeholder engagement, adoption, capability development, and sustained outcomes.
• Monitor emerging market trends, digital innovations, AI capabilities, and procurement best practices to evolve organizational capabilities and maintain a best-in-class procurement function.
• Lead complex cross-functional initiatives that improve procurement effectiveness, stakeholder experience, productivity, compliance, and business performance.

Procurement Governance & Operating Excellence

• Develop, maintain, and administer procurement policies, standards, procedures, controls, and compliance frameworks.
• Develop and maintain procurement playbooks, sourcing methodologies, toolkits, governance processes, templates, and standard operating procedures.
• Define and maintain procurement decision-making frameworks, approval authority matrices, escalation pathways, and RACI models.
• Ensure consistency, transparency, and accountability across procurement processes and sourcing activities.
• Partner with Finance, Legal, Compliance, Internal Audit, and business stakeholders to strengthen governance, controls, and policy adherence.
• Drive enterprise-wide adoption of standardized procurement processes and best practices.

Process, Systems & Digital Procurement

• Own and continuously improve Procure-to-Pay (P2P) processes and supporting workflows.
• Drive standardization and optimization across source-to-contract, category management, supplier management, contracting, and procure-to-pay processes.
• Lead digital procurement transformation initiatives, including eSourcing, contract lifecycle management, supplier relationship management, spend analytics, workflow automation, and AI-enabled procurement capabilities.
• Identify opportunities to leverage automation, predictive analytics, artificial intelligence, and digital technologies to improve user experience, decision-making, and operational efficiency.
• Partner with Information Technology teams to establish procurement technology roadmaps and system enhancement priorities.
• Ensure successful adoption, utilization, and governance of procurement technologies and digital tools.

Procurement Analytics, Insights & Performance Management

• Establish enterprise procurement reporting, analytics, dashboards, and performance measurement frameworks.
• Develop standardized methodologies for measuring spend under management, savings, cost avoidance, value creation, supplier performance, risk, compliance, working capital impact, and productivity.
• Deliver actionable insights that support executive decision-making, category strategies, and business planning.
• Lead procurement performance management reviews and drive accountability for results.
• Promote data-driven decision-making and analytical rigor throughout the procurement organization.
• Develop executive-level reporting that communicates procurement impact, transformation progress, risks, and opportunities.

Category Management Excellence & Value Realization

• Develop and maintain enterprise category management methodologies, sourcing frameworks, governance standards, templates, and best practices.
• Partner with Direct and Indirect Procurement leaders to strengthen category strategy development, sourcing execution, supplier management, and procurement discipline.
• Ensure consistent application of category management principles and strategic sourcing methodologies across procurement teams.
• Establish standards for sourcing project management, opportunity assessment, business case development, benefits tracking, and value measurement.
• Lead governance processes supporting value realization, procurement performance measurement, and enterprise reporting.
• Partner with Finance to validate savings, cost avoidance, working capital improvements, and broader value creation initiatives.
• Identify opportunities to improve spend visibility, sourcing effectiveness, supplier leverage, and value delivery.
• Maintain enterprise category management standards and governance while enabling Category Directors and Category Managers to execute sourcing and supplier strategies aligned with business objectives.

Supplier Risk Management & Resilience

• Develop, administer, and continuously improve supplier risk management methodologies, tools, reporting standards, and governance processes.
• Collaborate with procurement, supply chain, quality, compliance, and business leaders to strengthen supplier resiliency and business continuity capabilities.
• Establish supplier risk monitoring and reporting processes that support proactive risk identification and mitigation.
• Support responsible sourcing, supplier diversity, sustainability, and ESG-related procurement initiatives.

Executive Partnership & Organizational Influence

• Serve as a strategic advisor to the CPO and senior leadership team on procurement effectiveness, transformation priorities, organizational capabilities, and performance improvement opportunities.
• Facilitate procurement governance forums, executive steering committees, and cross-functional decision-making processes by providing performance insights, recommendations, and program updates.
• Present procurement performance, transformation progress, value realization, risk assessments, and strategic recommendations to executive leadership.
• Build trusted relationships with leaders across Finance, Operations, Supply Chain, Information Technology, Human Resources, Legal, Compliance, Quality, and other key business functions.
• Influence stakeholders to drive alignment, adoption, and sustained organizational change.
• Represent procurement in enterprise initiatives and strategic planning activities.

What Success Looks Like

• Direct and Indirect Procurement teams are enabled through effective governance, analytics, processes, technology, training, and operating standards that improve procurement performance and organizational capability.
• Procurement is recognized as a high-performing strategic business partner and center of excellence.
• Procurement maturity advances measurably against internal and external benchmarks.
• Transformation initiatives achieve targeted business outcomes and adoption objectives.
• Standardized processes, governance frameworks, and operating models are successfully implemented and sustained.
• Procurement technology investments deliver measurable improvements in user experience, productivity, analytics, visibility, compliance, and decision-making.
• Procurement processes become increasingly automated, digital, scalable, and data-driven.
• Category teams consistently utilize best-practice category management and sourcing methodologies.
• Savings, value creation, supplier performance, compliance, and risk metrics are measured consistently and transparently.
• Supplier risk management programs proactively identify and mitigate business continuity threats.
• Procurement talent pipelines, capabilities, and succession plans support long‑term organizational success.
• Business stakeholders view procurement as an innovative partner and catalyst for change.

Demonstrated Leadership Competencies

• Strategic Mindset
• Business Insight
• Drives Vision and Purpose
• Decision Quality
• Plans and Aligns
• Organizational Savvy
• Manages Complexity
• Collaborates
• Persuades
• Communicates Effectively
• Instills Trust
• Develops Talent
• Optimizes Work Processes
• Drives Results
• Ensures Accountability
• Resourcefulness

Qualifications

• Bachelor's degree in Supply Chain, Business, Finance, Operations, Healthcare Administration, Engineering, Information Systems, or related field required.
• Master's degree (MBA, MS Supply Chain, Operations, Healthcare Administration, or related discipline) preferred.
• 10+ years of progressive experience in procurement, strategic sourcing, supply chain, procurement operations, category management, procurement transformation, or operational excellence.
• 5+ years of leadership experience managing procurement functions, centers of excellence, transformation initiatives, procurement operations, or enterprise process improvement teams.
• Demonstrated success leading procurement transformation, organizational effectiveness, digital procurement, operating model redesign, or enterprise procurement initiatives.
• Strong expertise in category management, procurement governance, process improvement, supplier management, procurement analytics, change management, and procure-to-pay operations.
• Experience implementing and optimizing procurement technologies, eProcurement platforms, spend analytics tools, contract lifecycle management systems, supplier management platforms, and AI-enabled solutions.
• Proven ability to