Director, Perioperative Services

UMass Memorial Health; Worcester (MA); On-site; USD 129,000 - 232,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Worcester, MA is seeking an experienced nursing leader to oversee perioperative services. This role directs patient care management, budgeting, staffing, and strategic operations to deliver safe, high-quality surgical services across the Medical Center.

The ideal candidate holds a Master’s degree in Nursing, MA RN licensure, AORN membership, CNOR or NEA-BC certification (or commitment to obtain within 18 months), and at least 3 years of management experience in a

Qualifications

• Master’s degree in Nursing or related field.
• Licensed to practice nursing in Massachusetts.
• Member of AORN.
• CNOR or NEA-BC certification; if not, obtain within 18 months of hire.
• Minimum 3 years of management experience.
• Minimum 5 years in hospital/healthcare setting.
• LEAN techniques knowledge for process improvement.
• Proficient with Microsoft Office

Responsibilities

• Oversees patient care management and nursing standards.
• Manages budgeting, staffing, and operations for perioperative services.
• Ensures regulatory compliance and quality of care.
• Drives strategic initiatives and cross-site collaboration.
• Develops and maintains department policies and performance metrics.

Skills

Leadership

Strategic planning

Communication

LEAN methodologies

Budgeting

Education

Master’s degree in Nursing or related field

Tools

Microsoft Office

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status: Exempt

Hiring Range: $128,939.20 - $232,107.20

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday, On Call - Required

Scheduled Hours: Monday through Friday with off hours required as needed

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10020 - 2110 Operating Room

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities

• 1. Oversees patient care management and ensures that professional nursing is practiced in accordance with established standards of regulatory and nursing standards of practice at UMMHC.
• 2. Ensures the delivery of quality services for customers. Investigates service expansion, recommends new programs, and oversees implementation as opportunities present themselves.
• 3. Provides administrative and financial accountability for planning, directing, staffing, coordinating, and controlling functions and activities of all phases of the surgical services departments.
• 4. Manages the overall operations of Medical Center Perioperative Services in accordance with hospital policies, standards of nursing practice, and governmental regulations providing excellent care for all perioperative patients.
• 5. Plans, develops, and implements strategy for operational/marketing management and development to meet organizational performance plans within budgets and time frames.
• 6. Maintains reports and statistics for administrative and regulatory purposes. Recommends purchases to be considered in the capital budget process. Ensures proper follow up of approved expenditures.
• 7. Exemplifies UMMH Standards of Respect, demonstrates and upholds them in all interactions and builds structures to develop and support healthy work environment within Perioperative/Perianesthesia/Endoscopy services, collaborating departments, the Medical Center, and the Health System.
• 8. Uses evidence-based strategies to champion and manage change. Actively drives and supports innovative initiatives that promote transformative progress ensuring alignment with best practice and the organization’s vision and strategic goals.
• 9. Leads and facilitates cross-site collaboration. Promotes and enhances collaboration across Medical Center sites, supporting seamless communication and teamwork to achieve unified operational excellence. Builds strong partnerships with perioperative/procedural leaders across UMass surgical/procedural locations. Collaborates to scale, implement, and standardize best practices to align across UMass sites.

Standard Management Level Responsibilities

• 1. Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
• 2. Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met.
• 3. Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
• 4. Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
• 5. Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
• 6. Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
• 7. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
• 8. Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements.
• 9. Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
• 10. Ensures adequate equipment and supplies for department.
• 11. Develops and maintains established departmental policies, procedures, and objectives.
• 12. Ensures compliance to all health and safety regulations and requirements.
• 13. Maintains, regular, reliable, and predictable attendance.
• 14. Performs similar or related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications

License/Certification/Education:

Required:

• 1. Master’s degree in Nursing or related field.
• 2. Licensed to practice nursing in the State of Massachusetts.
• 3. Member of the Association of Perioperative Registered Nurses (AORN).
• 4. Professional certification in area of specialty (CNOR, NEA-BC). If not currently certified, obtains within 18 months of hire and maintains for entirety of tenure in position.

Preferred:

Experience/Skill:

• 1. Minimum of 3 years of previous management experience.
• 2. Minimum of five years of progressive and directly relevant experience in hospital or healthcare environment.
• 3. Recent experience in area of specialty.
• 4. Demonstrated ability to plan, organize and evaluate programs and to analyze fiscal data and develop departmental budgets.
• 5. Strong working knowledge of principles and practices of Perioperative Services.
• 6. Excellent communication skills and proven track record of fostering teamwork.
• 7. Must be knowledgeable in LEAN techniques and utilize those principles in process improvement activities.
• 8. Proficient with Microsoft Office products.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.