Director, Performance Analytics & Insights (PAI)

Pfizer; Chicago (IL); Hybrid; USD 163,000 - 272,000; Full time

Job summary

Pfizer is seeking a senior-level analytics lead in the Global Commercial Analytics group. You will partner with Brand Teams and senior stakeholders to drive AI-enabled insights from secondary data sources, shaping strategy and improving commercial performance across a therapeutic area.

The role emphasizes data science collaboration, dashboard design, and cross-functional leadership in a hybrid onsite setting, with complex, impactful analytics driving brand decisions.

Qualifications

• 8+ years in biopharma, analytics, or related field.
• Bachelor's degree required; Master's preferred.
• Proven track record driving AI or advanced analytics.
• Experience with secondary data analytics in pharma is a plus.

Responsibilities

• Proactively initiate analysis to identify drivers and shape brand strategy.
• Serve as SME for secondary commercial analytics within assigned therapeutic area.
• Champion AI-enabled dashboards and reporting to enable insights.
• Partner with Brand Teams, IIS, Data Science, and Data Strategy & Management; manage vendor work.

Skills

SQL

Python

R

Tableau/BI

Data visualization

Analytical thinking

Communication

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

IQVIA

Symphony Health

Snowflake

AI tools

Job description

Global Commercial Analytics (GCA) harnesses the power of data and AI to drive robust analytical insights that inform some of Pfizer's most critical business questions. Within Specialty Care, our Performance Analytics & Insights (PAI) team turns complex secondary data — including IQVIA, Symphony, specialty pharmacy, and others — into commercial strategy, increasingly through AI-enabled tools that reduce manual data wrangling and accelerate the path from data to decision. We connect what the data says to what the business does, sitting at the intersection of brand strategy, patient access, and business performance. Our work directly shapes how Pfizer's specialty care portfolio reaches the patients who need it most.

This role will work closely with senior business stakeholders across Brand Teams, commercial leadership, IIS (Integrated Insights and Strategy), and Data Sciences, and Data Strategy & Management, acting as a strategic partner who proactively initiates analysis and innovative methodology to identify business drivers and help shape brand strategy and tactics for one or more specialty care brands or franchises. This includes serving as the subject matter expert for secondary commercial analytics within a specific therapeutic area (e.g., Dermatology), covering brand demand, market share, patient segments, and subnational performance patterns. Dashboards and reporting remain part of the toolkit — increasingly built and maintained through AI — but they are a means of conveying insight, not the end deliverable. This role will also lead efforts to standardize methodology and modernize insight-generation practices, including piloting new AI capabilities, across the Specialty Care PAI portfolio. The role is dynamic, fast-paced, and highly collaborative, covering a broad range of strategic topics critical to the specialty care business. The successful candidate will join a team dedicated to driving business impact through proactive thought leadership, deep specialty care and therapeutic area fluency, fluency with AI-enabled analytics tools, and the ability to communicate complex information in clear, actionable ways.

Role Responsibilities

Insights Generation & AI-Enabled Analytics

Proactively initiate analysis and innovative methodology to identify business drivers and uncover risks and opportunities and help shape brand strategy and tactics — rather than responding to requests. Serve as the subject matter expert for secondary commercial analytics within an assigned therapeutic area (e.g., Dermatology), maintaining deep fluency in the disease and treatment landscape, treatment sequencing, competitive dynamics, and evolving standard of care. Guide analysis through the lens of defined patient segments — demographics, lines of therapy, treatment setting, and prior treatment history — to explain how disease characteristics and treatment patterns shape market dynamics, prescribing behavior, and patient flow. Direct the use of secondary data sources and subnational analytics to surface risks and opportunities and connect data signals directly to brand strategy decisions, ensuring insights get surfaced proactively rather than on request. Champion the use of AI tools — including AI-generated dashboards and automated reporting — to reduce manual data wrangling and free up capacity for deeper insight generation, ensuring the underlying reporting infrastructure (e.g., Specialty Care LT Dashboard) stays accurate or is transitioned to AI-enabled alternatives. Connect insights into a compelling, persuasive narrative and deliver clear, actionable recommendations to senior leadership.

Cross-Functional Partnership & Thought Leadership

Act as a strategic partner to Brand Teams, IIS, Data Science, and Data Strategy & Management, co-shaping analytical approach and priorities rather than simply aligning on standards after the fact. Align with other GCA teams to keep activity across stakeholders cohesive and to maintain consistency in methodology, metrics definitions, and reporting standards across the broader portfolio. Actively contribute to the advancement of team capabilities through thought leadership, with a particular focus on AI innovation and tool adoption, and share knowledge and expertise with colleagues across GCA. Partner with Data Science and Data Strategy & Management to advance the use of novel data sources, AI/ML methods, and next-generation reporting approaches. Direct and assess the work of vendor partners, providing analytical direction, quality oversight, and risk management. Build trusted relationships with marketing, integrated insights, commercial excellence, data science, and market access stakeholders, translating complex analytical outputs into business language for VP and C-suite leaders.

Technical Skills

Demonstrated ability to drive AI innovation and adoption in commercial analytics — evaluating, piloting, and scaling AI tools and agents to reduce manual data wrangling and accelerate insight generation — and genuine curiosity about how AI is reshaping analytics and commercial insights. Strong analytical and coding skills (SQL, Python, or R) sufficient to direct and quality-check AI-assisted and automated analytics workflows on large datasets; experience in Snowflake or a comparable cloud data environment preferred. Strong proficiency in data visualization tools (Tableau, Power BI, or similar) and the ability to direct the design of clean, decision-oriented, increasingly AI-generated dashboards that convey insight rather than raw data. Extensive experience in the design and management of secondary data analytics, including direct experience with IQVIA, Symphony Health, or specialty pharmacy data, and depth in at least one therapeutic area. Strong reporting and analytical skills, with the ability to synthesize and validate various inputs and communicate the story to commercial leadership. Recognized expertise and coach to others on connecting, integrating, and synthesizing analysis into a meaningful "so what" that drives clear strategic recommendations. Demonstrated experience managing vendor relationships and ensuring quality in deliverables. Proven ability to act as a strategic partner who can quickly establish relationships of trust and credibility with senior leadership. Ability to be flexible, prioritize multiple demands, deal with ambiguity, and lead teams through complex, cross-functional projects in a matrixed environment. Ability to identify, prioritize, and describe relevant caveats and uncertainties in data, and to explain how they relate to the business question and broader strategic priorities. Demonstrated business and financial acumen.

Qualifications

• 8+ years' experience in biopharma, analytics, strategic consulting, business, or a related field.
• Bachelor's degree required.
• Master's preferred in a quantitative discipline.
• Demonstrated track record of driving AI or advanced-analytics innovation within a commercial analytics or insights function.
• Analytics, statistics, and/or database knowledge and experience using relevant tools, applications, and platforms.
• Prior experience supporting a specialty care brand or franchise in a pharma commercial analytics or insights role, with deep working knowledge of the relevant treatment landscape and competitive dynamics within a specific therapeutic area, preferred.
• Demonstrated success proactively shaping brand strategy and tactics, not solely executing against defined reporting requirements.
• Demonstrated success in a highly fast-paced setting.
• Ability to identify new issues, trends, and opportunities from data.
• Ability to influence without authority, setting business direction, priorities, and action plans.
• Demonstrated analytical capabilities and critical thinking skills.
• Strong project management and organizational skills with cross-functional teams of diverse colleagues.
• Written and verbal communication skills.
• Strong customer service orientation.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Other Job Details

Last Date to Apply for Job: September 15, 2026. Ability to travel based on business needs. This position is hybrid and requires working onsite 2 to 3 days per week. The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Marketing and Market Research

Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.