Director, People Business Partner - Marketing

PayPal; New York (NY); On-site; USD 177,000 - 262,000; Full time

Job summary

PayPal is seeking a strategic HR leader to partner with senior executives and drive business results through talent and performance initiatives. The role emphasizes data-driven decision making, leadership coaching, and organizational effectiveness to enhance employee engagement and manager effectiveness.

The Director will report to senior HR leadership and work across Marketing and other business functions to implement impactful people solutions and programs.

Qualifications

• 10+ years of experience in a strategic HR role interfacing with senior leadership.
• Strong analytical and metrics-driven approach to people strategies.
• Ability to translate complex situations into actionable insights for business leaders.

Responsibilities

• Lead planning and delivery of key people processes including talent and performance management.
• Coach and develop leaders, providing insights on teams and organizational growth.
• Use data insights to identify trends and influence evidence-based decisions for talent and engagement.
• Collaborate with Employee Relations to address escalations and recurring people issues.
• Analyze organizational effectiveness using data and feedback to align structure with strategy.

Skills

Strategic HR Leadership

Data Analytics

Change Management

Stakeholder Management

Education

Bachelor's Degree

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third‑party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job provides strategic business partnership with multiple senior leaders (SVPs and VPs) in Marketing to drive business results and enhance employee engagement. This role involves designing and implementing initiatives aligned with business goals to optimize performance, strengthen manager effectiveness, and improve employee experiences. The Director will leverage business acumen and data to deliver effective people solutions and programs. The Director will report to the SVP/VP People Business Partner.

Essential Responsibilities

• Lead the planning and delivery of key people processes, including talent and performance management.
• Coach and develop leaders, offering insights on people, teams, and organizational growth.
• Use data insights identify trends and influence evidence‑based decisions for talent attraction, performance, and engagement.
• Collaborate with Employee Relations to address escalations and recurring people issues.
• Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
• Build consensus among stakeholders, including executive leadership, on new ideas and strategies.
• Lead change management initiatives for successful adoption of organizational changes.
• Provide continual feedback to understand and predict the implications of HR approaches and policies.

Minimum Qualifications

• 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Experience in a strategic HR role interfacing and influencing senior leadership.
• Strong analytical and critical thinking skills with a metrics‑driven approach.
• Ability to leverage analytics and insights to create compelling narratives for change.
• Understanding of how synthesize complex situations into actionable insights for business leaders.

Additional Responsibilities & Preferred Qualifications

Subsidiary: PayPal

Travel Percent: 0

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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

New York City, New York: ($176,500.00 - $262,350.00 Annually)

Additional Location(s) | Pay Range:

Austin, Texas: ($160,500.00 - $238,700.00 Annually)

San Jose, California: ($176,500.00 - $262,350.00 Annually)

Omaha, Nebraska: ($152,500.00 - $226,600.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making