Director, Payments Strategy & Transformation

TD Securities; New York (NY); On-site; USD 190,000 - 225,000; Full time

Job summary

TD Securities is seeking a Director of Payments Strategy & Transformation to shape the enterprise payments agenda and translate ambitions into target-state capabilities, roadmaps and operating models. You will drive modernization across payment initiation, processing, settlement and post-transaction services in a global, matrixed environment.

The role requires leading complex programs across wires, ACH, real-time and cross-border payments, collaborating with executives and multiple functions to

Qualifications

• An undergraduate degree is required and 7+ years of relevant experience in management consulting, corporate strategy, product strategy or a comparable strategic role within payments, transaction banking, financial services or an adjacent industry.
• Thought leader and strategic thinker with a strong understanding of the payment's ecosystem, product capabilities, business models, economics, revenue drivers and major market participants.
• Demonstrated future-focused mindset on how to drive the business forward with effective influencing skills willing to bridge across different teams and functions to deliver quality results
• Demonstrated ability to lead complex, enterprise-level initiatives end-to-end and drive progress across global, matrixed organizations.
• Exceptional problem-solving skills with the ability to structure ambiguous issues, perform rigorous analysis and convert findings into practical recommendations.
• Excellent presentation and writing skills, including the ability to independently develop high-quality materials for senior executives and Boards.
• Executive presence and strong interpersonal skills, with a record of building trusted relationships, challenging assumptions and influencing stakeholders without direct authority.
• Ability to work independently, manage multiple priorities, meet deadlines and maintain meticulous attention to detail in a fast-paced environment.
• A collaborative and inclusive leadership style, with the ability to provide clear guidance, coach colleagues and raise the quality of team output.
• Strong knowledge of end-to-end payment flows and major payment rails, including ACH, Fedwire, CHIPS, SWIFT, RTP/FedNow and relevant Canadian or global clearing systems, together with clearing, settlement, liquidity, reconciliation and correspondent-banking concepts.
• Demonstrated experience defining payment strategies and leading modernization involving ISO 20022, real-time or cross-border payments, platform replacement or consolidation, data and API enablement, legacy decommissioning and target operating model implementation.
• Working knowledge of payment risk and control requirements, including sanctions and AML screening, fraud and credit-push fraud monitoring, cyber and data risk, operational resilience, scheme compliance, regulatory reporting, change governance and audit readiness.
• Experience with digital assets, real-time payments or other emerging payment capabilities is strongly preferred.
• Comfortable working in ambiguous and changing circumstances, able to navigate complex situations independently and determine what issues require escalation, what to resolve and how to make suggestions for improvement.

Responsibilities

• Own high-priority payments strategy and transformation engagements from problem definition to execution.
• Translate business objectives and client payment needs into target-state capabilities, process flows, product roadmaps, business requirements, prioritized backlogs and delivery artifacts.
• Establish and govern business, functional and non-functional payment requirements across, pre-processing, processing, clearing, settlement and post transaction reporting and servicing.
• Ensure payment requirements address applicable scheme, clearing and regulatory obligations, including ISO 20022 message and structured-data standards, SWIFT and domestic rail requirements, sanctions and AML controls, fraud monitoring, data retention, operational resilience, cybersecurity, privacy and auditability.
• Lead strategic design for wires, ACH and mass payments, real-time and instant payments, cross-border services, request-to-pay, confirmation or pre-validation of payee, rich remittance data, payment tracking and exception management, while evaluating emerging capabilities such as tokenized deposits and digital assets.
• Partner with leaders across business, product, operations, engineering, design, risk, compliance and legal to align priorities, resolve dependencies and advance transformation outcomes.
• Conduct in-depth research to support complex analyses of market demand, market dynamics, competitive positioning, emerging payment models and technologies which could impact the future of payments (e.g., digital assets) to identify strategic choices and growth opportunities.
• Prepare clear, compelling presentations, memoranda and decision materials for C-suite executives and Boards, synthesizing key issues, evaluating options and articulating actionable recommendations.
• Design and lead executive workshops and working sessions, challenge established assumptions constructively and build consensus across diverse stakeholder groups.
• Coordinate investment priorities, resources, milestones, risks and interdependencies to reduce duplication, address technical and operating debt and accelerate delivery of reusable capabilities.
• Establish transformation governance, stage gates, key performance and risk indicators, and benefits-realization disciplines covering client adoption, revenue, transaction growth, straight-through processing, speed, availability, exception and repair rates, fraud losses, cost-to-serve and platform decommissioning.
• Support current-state assessment, process re-engineering, migration and cutover strategy, testing, operational readiness, client and colleague change management, and transition to sustainable business-as-usual ownership for new payment capabilities.
• Maintain a current view of the payments and transaction banking landscape and periodically refine strategic priorities in response to material industry, regulatory, technology and competitive developments.
• Serve as a trusted strategic advisor who balances facilitation, influence and content leadership while ensuring alignment with enterprise strategy.
• Coach and develop junior team members, provide clear direction and maintain high standards for analytical rigor, communication and quality of work product.

Skills

Payments strategy

Transformation leadership

Stakeholder management

Executive communication

ISO 20022

Real-time payments

Cross-border payments

Education

Undergraduate degree

Job description

Work Location

New York, New York, United States of America

Hours

40

Line Of Business

TD Securities

Pay Detail

$190,000 - $225,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Preferred Qualifications:

Department Overview

The Transaction Banking Value Creation Plan (VCP) is a phased initiative to help us realize our ambition to become a top 10 North American Treasury Bank of choice for Commercial, Corporate and Institutional clients. The VCP tasked with aligning the core business strategies, product development roadmaps and investment pools of our Commercial and Transaction Banking businesses across TD Bank, America's Most Convenient Bank, Canadian Business Banking and TD Securities in addition to driving essential transformation programs across our Customer Interaction, Payment Processing and Post Transaction infrastructures to provide the necessary foundational capabilities to integrate our existing business services and support the development of new features for our clients.

About The Role

While this role sits within the VCP team, it brings a broader enterprise strategy and transformation perspective to the mandate. The Director, Payments Strategy & Transformation will shape the enterprise payments agenda, connect strategic priorities to a multi-year transformation portfolio, and translate ambition into target-state capabilities, product and platform roadmaps, operating models, investment cases and executable delivery plans. The role will help drive modernization across payment initiation, processing, clearing, settlement, reconciliation and post-transaction services, ensuring the strategy addresses client outcomes, growth, efficiency, scalability, resilience, risk and regulatory obligations.

Working across TD Bank and relevant enterprise partners in business, product, operations, technology, architecture, data, finance, risk and control functions, the Director will lead complex initiatives spanning payments strategy, transformation, platform consolidation and the creation of a multi-horizon roadmap for payment processing and post-transaction capabilities. The mandate includes wires, ACH and mass payments, real-time and instant payments, cross-border payments, SWIFT and ISO 20022, correspondent banking, liquidity and settlement, fraud and sanctions controls, APIs and ERP/TMS connectivity. This role requires the ability to structure ambiguous problems, define business and functional requirements, influence senior stakeholders, and drive disciplined execution in a global, matrixed environment.

What Success Looks Like

Success in this role means creating clarity from ambiguity, aligning senior stakeholders around a common payment's agenda leveraging top notch data analytics and insights and converting strategy into measurable execution. The Director will be recognized for producing high-quality insights, accelerating decisions, strengthening cross-functional collaboration and helping TD Securities deliver differentiated payments capabilities for its clients.

Key Responsibilities

• Own high-priority payments strategy and transformation engagements from problem definition and workplan development through recommendation, implementation planning and execution oversight.
• Translate business objectives and client payment needs into target-state capabilities, process flows, product roadmaps, business requirements, prioritized backlogs and delivery artifacts.
• Establish and govern business, functional and non-functional payment requirements across, pre-processing, processing, clearing, settlement and post transaction reporting and servicing.
• Ensure payment requirements address applicable scheme, clearing and regulatory obligations, including ISO 20022 message and structured-data standards, SWIFT and domestic rail requirements, sanctions and AML controls, fraud monitoring, data retention, operational resilience, cybersecurity, privacy and auditability.
• Lead strategic design for wires, ACH and mass payments, real-time and instant payments, cross-border services, request-to-pay, confirmation or pre-validation of payee, rich remittance data, payment tracking and exception management, while evaluating emerging capabilities such as tokenized deposits and digital assets.
• Partner with leaders across business, product, operations, engineering, design, risk, compliance and legal to align priorities, resolve dependencies and advance transformation outcomes.
• Conduct in-depth research to support complex analyses of market demand, market dynamics, competitive positioning, emerging payment models and technologies which could impact the future of payments (e.g., digital assets) to identify strategic choices and growth opportunities.
• Prepare clear, compelling presentations, memoranda and decision materials for C-suite executives and Boards, synthesizing key issues, evaluating options and articulating actionable recommendations.
• Design and lead executive workshops and working sessions, challenge established assumptions constructively and build consensus across diverse stakeholder groups.
• Coordinate investment priorities, resources, milestones, risks and interdependencies to reduce duplication, address technical and operating debt and accelerate delivery of reusable capabilities.
• Establish transformation governance, stage gates, key performance and risk indicators, and benefits-realization disciplines covering client adoption, revenue, transaction growth, straight-through processing, speed, availability, exception and repair rates, fraud losses, cost-to-serve and platform decommissioning.
• Support current-state assessment, process re-engineering, migration and cutover strategy, testing, operational readiness, client and colleague change management, and transition to sustainable business-as-usual ownership for new payment capabilities.
• Maintain a current view of the payments and transaction banking landscape and periodically refine strategic priorities in response to material industry, regulatory, technology and competitive developments.
• Serve as a trusted strategic advisor who balances facilitation, influence and content leadership while ensuring alignment with enterprise strategy.
• Coach and develop junior team members, provide clear direction and maintain high standards for analytical rigor, communication and quality of work product.

Qualifications

• An undergraduate degree is required and 7+ years of relevant experience in management consulting, corporate strategy, product strategy or a comparable strategic role within payments, transaction banking, financial services or an adjacent industry.
• Thought leader and strategic thinker with a strong understanding of the payment's ecosystem, product capabilities, business models, economics, revenue drivers and major market participants.
• Demonstrated future-focused mindset on how to drive the business forward with effective influencing skills willing to bridge across different teams and functions to deliver quality results
• Demonstrated ability to lead complex, enterprise-level initiatives end-to-end and drive progress across global, matrixed organizations.
• Exceptional problem-solving skills with the ability to structure ambiguous issues, perform rigorous analysis and convert findings into practical recommendations.
• Excellent presentation and writing skills, including the ability to independently develop high-quality materials for senior executives and Boards.
• Executive presence and strong interpersonal skills, with a record of building trusted relationships, challenging assumptions and influencing stakeholders without direct authority.
• Ability to work independently, manage multiple priorities, meet deadlines and maintain meticulous attention to detail in a fast-paced environment.
• A collaborative and inclusive leadership style, with the ability to provide clear guidance, coach colleagues and raise the quality of team output.
• Strong knowledge of end-to-end payment flows and major payment rails, including ACH, Fedwire, CHIPS, SWIFT, RTP/FedNow and relevant Canadian or global clearing systems, together with clearing, settlement, liquidity, reconciliation and correspondent-banking concepts.
• Demonstrated experience defining payment strategies and leading modernization involving ISO 20022, real-time or cross-border payments, platform replacement or consolidation, data and API enablement, legacy decommissioning and target operating model implementation.
• Working knowledge of payment risk and control requirements, including sanctions and AML screening, fraud and credit-push fraud monitoring, cyber and data risk, operational resilience, scheme compliance, regulatory reporting, change governance and audit readiness.
• Experience with digital assets, real-time payments or other emerging payment capabilities is strongly preferred.
• Comfortable working in ambiguous and changing circumstances, able to navigate complex situations independently and determine what issues require escalation, what to resolve and how to make suggestions for improvement.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.