Director, Patient Experience & Regulatory Engagement

Alexion Pharmaceuticals, Inc.; Boston (MA); On-site; USD 152,000 - 228,000; Full time

Job summary

Alexion Pharmaceuticals, Inc. seeks a Senior Patient Experience and Regulatory Engagement professional in Boston to lead the integration of patient experience data (PED) into regulatory interactions across Global Medical Affairs, R&D, and Marketing & Market Access.

You will synthesize patient preference studies, lived-experience data, and PROs to shape risk/benefit narratives and prepare for key meetings with regulators and payors. Domestic and international travel (20-30%) is required.

Qualifications

• Bachelor’s degree in data science or management preferred.
• 10+ years in Biotech/Pharma with regulatory or clinical development experience.
• Ability to translate regulatory shifts into PED data strategies.
• Experience generating or synthesizing patient experience data for regulatory submissions.
• Willingness to leverage AI and emerging technologies.
• Ability to lead complex global initiatives in a matrix organization.

Responsibilities

• Lead cross-functional strategy to integrate PED into regulatory submissions.
• Translate regulatory landscape shifts into PED data generation strategies.
• Provide leadership to generate PED including patient preference and lived-experience evidence.
• Lead vendor partnerships with clear scope and timely outputs.
• Travel domestically and internationally 20-30%.

Skills

Leadership

Regulatory knowledge

Patient-focused data

Strategic thinking

Communication skills

Cross-functional collaboration

AI familiarity

Education

Bachelor’s degree in data science or management

Advanced degree (MPH, MBA, MPA, PhD, MD)

Job description

This Is What You Will Do

The Patient Experience Team (PEX) fuels Alexion AstraZeneca Rare Disease’s corporate priorities by ensuring the patient voice guides every stage of our work. Increasingly global regulators, and decision makers such as HTA bodies and payors recognize the value of lived patient experience data (PED) to inform therapeutic development regulatory decision-making in line with guidance including patient-focused drug development, while supporting coverage and access decisions that can improve real-world outcomes.

This Is What You Will Do

The Patient Experience Team (PEX) fuels Alexion AstraZeneca Rare Disease’s corporate priorities by ensuring the patient voice guides every stage of our work. Increasingly global regulators, and decision makers such as HTA bodies and payors recognize the value of lived patient experience data (PED) to inform therapeutic development regulatory decision-making in line with guidance including patient-focused drug development, while supporting coverage and access decisions that can improve real-world outcomes.

The Patient Experience and Regulatory Engagement role serves as a strategic bridge between Global Medical Affairs, R&D, Global Marketing & Market Access and the patient community. The role leads the synthesis and application of PED, including patient preference studies, lived experience data and, patient reported outcome measures to ensure the patient perspective is integrated across the medical product lifecycle. The role provides strategic leadership for the incorporation of patient perspectives into regulatory interactions, including preparatory strategy for patient participation in key meetings where appropriate.

You Will Be Responsible For

• Leads cross functional strategy with Development and Regulatory teams to advance the integration of patient experience data into regulatory submissions.
• Translating shifts and trends in the regulatory landscape that will inform patient experience data generation strategies and proper implementation including access expectations for HTAs and payor bodies
• Provides strategic leadership across cross-functional teams and patient community stakeholders to generate patient experience data (PED)—including patient preference, patient-generated, and lived-experience evidence ultimately shaping patient‑informed risk/benefit narratives to support external stakeholder interactions.
• Lead strategic vendor partnerships on targeted initiatives, ensuring clear scope definition, effective stakeholder management, and timely delivery of highquality outputs.
• Limited domestic and international travel (20-30%) with the ability to travel to meet with key stakeholders.

You Will Need To Have

• Bachelor’sdegree:degree in data science or managementpreferred.
• 10+ years of experience in the Biotech/Pharmaceutical Industry or equivalent; preference for experience in Regulatory, Clinical Development, or Consulting.
• Experience developing innovative solutions and ability toadapt quicklyto disease‑area and team needs.
• Drive change by transforming traditional data‑use practices into leading‑edge, modern approaches working in partnership with colleagues.
• Demonstrated passion for patient and caregiver focusedwork.
• Demonstrated ability to influence senior leaders and drive strategic decisions across complex global matrix organizations
• An understanding of patient-focused drug development, experience generating or synthesizing patient experience data as part of regulatory submissions
• Demonstrated willingness and ability to leverage artificial intelligence and other emerging technologies to enhance efficiency, insight generation, and decision-making.
• Demonstrated ability to lead complex global initiatives, influence diverse stakeholder groups, and drive execution through matrix teams.
• The duties of this role aregenerally conductedin an office environment.As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We Would Prefer For You To Have

• Advanced degreea plus(e.g.,MPH, MBA, MPA,PhD. MD etc.)
• Experience or previous engagement working for or with regulatory authorities and/or payor bodies
• Experience in Rare Disease
• Knowledge of regulatory authorities in multiple countries
• Proficiency in one or more languages in addition to English

The annual base pay for this position ranges from $151,600- $227 -700. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Date Posted

02-Nov-2026

Closing Date

29-Nov-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.