Director Patient Engagement and Consumer Marketing

Amgen; Thousand Oaks (CA); Hybrid; USD 184,000 - 249,000; Full time

Benefits offered by this job

Total Rewards Plan

Flexible remote work

Stock-based incentives

Annual bonus

Retirement plan

Job summary

Amgen is seeking a Director of Patient Engagement and Consumer Marketing to lead the U.S. Oncology Marketing team's patient engagement and consumer initiatives for the Prostate Cancer business.

You will translate patient insights into education, awareness, activation, and a differentiated customer experience that is measurable and compliant. The role requires deep expertise in patient journeys, advocacy ecosystems, and cross-functional collaboration across commercial, medical, analytics, and

Qualifications

• Doctorate or equivalent in marketing/healthcare with 4+ years in marketing/commercial roles.
• Experience leading patient engagement and consumer marketing in biopharma or healthcare.
• Ability to lead cross-functional teams and manage complex launches.

Responsibilities

• Lead development of U.S. patient engagement and consumer marketing strategies for Prostate Cancer.
• Understand patient journeys and use insights to inform priorities and actions.
• Collaborate with commercial, medical, analytics, and corporate affairs to ensure cohesive plans.

Skills

Patient engagement

Consumer marketing

Cross-functional leadership

Strategic thinking

Communication skills

Education

Doctorate degree (Marketing/Healthcare)

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Job description

Career Category: Sales & Marketing Operations

Job Description: Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Patient Engagement and Consumer Marketing

Amgen is seeking a Director of Patient Engagement and Consumer Marketing to join the U.S. Oncology Marketing team. This is a critical leadership role within the U.S. Prostate Cancer business, responsible for shaping patient engagement and consumer marketing strategy and bringing the voice of patients, care partners, and the broader care community into strategic planning and execution. The Director will build a high-impact consumer capability for a complex oncology market and lead launch readiness planning as the business grows. The successful candidate will combine deep patient and consumer marketing expertise with strategic thinking, cross-functional leadership, and a demonstrated ability to translate insight into action.

What you will do

• Lead development of U.S. patient engagement and consumer marketing strategies, plans, and programs for the Prostate Cancer business.
• Develop a deep understanding of patient, care partner, and customer journeys; use qualitative and quantitative insights to identify unmet needs and inform strategic priorities.
• Translate insights into patient education, disease awareness, consumer activation, and customer experience initiatives that are measurable, compliant, and fit for purpose.
• Build and manage an integrated learning agenda across market research, analytics, agency partners, advocacy engagement, and campaign performance; apply learning to optimize strategy and execution.
• Lead agency strategy, content development, channel planning, budget management, governance, and performance measurement for patient and consumer initiatives.
• Partner with U.S. HCP Marketing, Digital and Omnichannel, Market Research, Analytics, Medical, Access, Corporate Affairs, and other cross-functional teams to ensure a cohesive customer experience.
• Lead launch readiness for future lifecycle opportunities, building on insights, capabilities, and customer learning established through the initial phases of the business.
• Partner closely with the HCP Promotion Director and other cross functional leaders to translate the integrated strategy into coordinated HCP and consumer plans, with clear accountabilities and execution priorities.
• Operate in accordance with all applicable legal, regulatory, and compliance requirements.
• Expected travel (domestic and international) is 25% Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications

• Doctorate degree and 4 years of marketing and/or commercial experience, OR
• Master’s degree and 8 years of marketing and/or commercial experience, OR
• Bachelor’s degree and 10 years of marketing and/or commercial experience, OR
• Associate’s degree and 12 years of marketing and/or commercial experience, OR
• High school diploma / GED and 14 years of marketing and/or commercial experience.

Preferred Qualifications

• Demonstrated experience in patient engagement, consumer marketing, and/or HCP marketing experience, or related roles within biopharma or healthcare.
• Oncology, specialty care, or complex-launch experience strongly preferred.
• Experience leading integrated HCP and consumer marketing strategies and working effectively across commercial, medical, access, analytics, and corporate affairs functions.
• Strong understanding of patient journeys, advocacy ecosystems, access considerations, and the needs of patients and care partners in serious disease.
• Proven ability to lead agencies and cross-functional teams, manage complex projects and budgets, and deliver measurable business results.
• Ability to work effectively in ambiguity, make sound strategic choices, and influence senior stakeholders without direct authority.
• Excellent written and verbal communication skills, with the ability to distill complex information into clear recommendations.

Thrive

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible.

Salary Range

184,336.10USD -249,395.90 USD

Equal Opportunity Employer

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Application Deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

About the Company

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen.