Director Participant Engagement

Empower LLC; Waltham (MA); On-site; USD 116,000 - 164,000; Full time

Benefits offered by this job

Medical, dental, vision and life_ins

401(k) with company matching

Tuition reimbursement

Paid time off program

Volunteer time

FMLA benefits

Job summary

Empower LLC in Massachusetts is seeking a Director of Participant Engagement to lead a field team of retirement advisers and counselors, guiding employees of Empower’s clients toward a secure retirement. The role emphasizes growth strategy, asset growth, and maximizing plan participation across an assigned geographic area.

The ideal candidate brings 7–10 years in financial services, strong leadership, and FINRA registrations.

Qualifications

• Bachelor’s degree in Business or related field preferred
• 7-10 years experience in Financial Services industry
• Understanding of management, training, coaching & leadership principles
• MS Word, Excel, PowerPoint and Outlook proficiency
• FINRA 6, 63, 26 & 65 registrations required; at least two registrations
• FINRA fingerprinting required

Responsibilities

• Lead and manage a regional team to execute a growth strategy for defined contribution plans and assets
• Maximize adoption of Empower products and services, including Managed Accounts
• Foster an environment of safety, autonomy, accountability, and career development
• Ensure team adheres to service model using Empower tech and processes
• As Supervising Principal, ensure regulatory and fiduciary rules compliance
• Facilitate training sessions on service activities, compliance, and policies
• Build partnerships with regional personnel and sponsors to maximize product use
• Analyze and control expenditures to meet budgetary requirements
• Participate in delivering sales presentations with Regional Sales Directors
• Carry out duties inherent in a supervisory position

Skills

Leadership

Coaching

Relationship building

Strategic thinking

Regulatory awareness

Influence & persuasion

Education

Bachelor’s degree in Business or related field

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Director Participant Engagement leads a field team of retirement advisers and/or counselors focused on supporting employees of Empower’s clients prepare for a successful retirement by helping them to replace the income they earned while working. This is done through developing and executing upon goals that align to a growth and marketing strategy that maximizes plan participation, assets and the use of Empower Advisory Services and products in an assigned geographic area. Extensive relationship building and navigation of prospective accounts is a key aspect of the role.

What you will do

• Lead and manage a regional team with the purpose of executing on a regional growth strategy and business plan that identifies new business opportunities for maximizing defined contribution plan (457(b), 403(b), 401(k)) participation, assets and savings rates as well as improve the participant’s overall diversification and wealth accumulation and distribution strategy
• Maximize the adoption and use of Empower products and services, including Managed Accounts through Empower Advisory Services
• Create an environment of safety, autonomy, high-accountability, support, coaching and feedback that fosters an environment of employee high performance, engagement, learning and career development
• Ensure the team is adhering to a consistent service model by using Empower technological resources and counseling processes while adhering to corporate policies and procedures
• As the Supervising Principal, ensure that all regulatory and fiduciary rules and standards are adhered to by tracking and monitoring the associated records
• Facilitate training sessions to enhance service activities, compliance requirements and corporate/industry policies and procedures
• Build strong partnerships with key regional personnel, plan sponsor representatives and internal and external stakeholders to maximize the distribution and use of Empower products and services and carry out strategic initiatives
• Analyze and control all expenditures to conform to budgetary requirements
• Participate in the delivery of sales presentation along with Regional Sales Directors and key members of senior management
• Duties inherent in a supervisory position

What you will bring

• Bachelor’s degree in Business or related field preferred
• 7 - 10 years experience in Financial Services industry
• Understanding of management, training, coaching & leadership principles
• General understanding of technology software with the ability to utilize MS Word, Excel, PowerPoint and Outlook and learn new systems
• Demonstrated ability to influence and persuade others, driving behavioral change and personal development while identifying and executing strategies that support organizational initiatives and exceed corporate goals
• FINRA 6, 63, 26 & 65 registrations required within established timelines; at least two registrations required for consideration
• FINRA fingerprinting required

What will set you apart

• Previous management experience preferred
• Knowledge of the financial services & defined contribution industries as well as the associated products & services are preferred
• Financial services designations preferred (e.g. CFP, ChFC, CRC, CRPC) or the ability to obtain one within the first year of employment
• Demonstrated success in achieving or exceeding performance goals in prior roles

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$116,300.00 - $164,225.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12:01 am on:

11-07-2026

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