Director, Paralegal Services

3M HEALTHCARE; Houston (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) match and company contributions

Paid time off (PTO)

Job summary

Corebridge Financial is seeking a Director, Paralegal Services II to lead the paralegal support for the Fixed Annuity & Life portfolio. You will set strategy, governance, and execution across the full lifecycle—from product development to regulatory filings and marketing reviews.

This high-visibility role requires deep subject-matter expertise, executive presence, and influence-driven leadership to coordinate cross-functional teams in a regulated environment.

Qualifications

• 12+ years of progressive paralegal experience in regulated financial services.
• Experience setting operating models and driving execution across product development and launch processes.
• Proven ability to lead through influence with senior attorneys and cross-functional executives.
• Strong judgment, discretion, and risk awareness in handling sensitive matters.
• Excellent written and verbal communication skills and MS Office proficiency.

Responsibilities

• Own the paralegal services operating model for the Fixed Annuity & Life portfolio, including intake, triage, prioritization, and assignment of work across product development, implementation, sales, and marketing activities.
• Establish governance and operating discipline with service levels, escalation paths, review cadence, and executive-ready reporting on volume, risk, and delivery.
• Lead paralegal services through influence, providing coaching and capability development in partnership with Legal leadership.
• Drive execution for complex initiatives including product launches, feature enhancements, and state readiness while managing timelines and risks.
• Oversee product documentation and recordkeeping with version control, approvals, and audit-ready retention.
• Support review of sales and marketing materials ensuring timely turnaround and proper incorporation of legal guidance.
• Coordinate regulatory and compliance readiness activities under attorney supervision.
• Partner with Legal Operations on matter management hygiene, vendor oversight, budgeting, and admin tasks.
• Define and track performance metrics, translating insights into action plans to improve service delivery.

Skills

Paralegal certificate

Operating models

Influence leadership

Executive communication

Microsoft Office

Tools

Document management tools

Job description

About The Role

The Director, Paralegal Services II serves as the senior operational leader for paralegal services supporting the Fixed Annuity & Life business within Retail Legal. Reporting to the Head of the Fixed Annuity & Life practice, under the supervision of attorneys, this role is accountable for setting strategy, governance, and execution for paralegal support across the full product lifecycle—from product development and regulatory filings through sales enablement and marketing review.

This is a highly visible individual-contributor role requiring deep subject-matter expertise, sound judgment, executive presence, and the ability to lead complex work through influence in a regulated environment.

Key Responsibilities

• Own the paralegal services operating model for the Fixed Annuity & Life portfolio, including intake, triage, prioritization, and assignment of work across product development, implementation, sales, and marketing activities.
• Establish governance and operating discipline, including service levels, escalation paths, review cadence, and executive-ready reporting on volume, risk, and delivery.
• Lead paralegal services through influence, providing coaching, delegation, and capability development in partnership with Legal leadership.
• Drive execution for complex initiatives, including product launches, feature enhancements, and state readiness efforts, ensuring timelines, dependencies, and risks are actively managed and escalated.
• Oversee product documentation and recordkeeping, including version control, approval evidence, and audit-ready retention practices.
• Support review of sales and marketing materials, ensuring consistent application of standards, timely turnaround, and accurate incorporation of legal guidance.
• Coordinate regulatory and compliance readiness activities, including responses to information requests, filings support, and examination materials, under attorney supervision.
• Serve as a senior operational partner to Product, Compliance, Risk, Sales, Marketing, Operations, and shared services, ensuring clear ownership and seamless handoffs.
• Drive continuous improvement, including standardization of templates, playbooks, SOPs, and effective use of technology to improve speed, consistency, and control.
• Monitor deadlines and delivery risks, proactively identifying bottlenecks and recommending pragmatic path-forward options.
• Partner with Legal Operations on matter management hygiene, vendor oversight, budgeting support, and related administrative activities.
• Define and track performance metrics, translating insights into action plans that improve service delivery and risk outcomes.

Qualifications

• 12+ years of progressive paralegal experience, including significant work supporting complex, highly regulated financial services products.
• Demonstrated experience setting operating models and driving execution across product development and launch processes.
• Proven ability to lead through influence and operate effectively with senior attorneys and cross-functional executives.
• Strong judgment, discretion, and risk awareness in handling sensitive and high-impact matters.
• Excellent written and verbal communication skills, with the ability to synthesize complex information and drive decisions.
• Advanced proficiency in Microsoft Office and comfort leveraging workflow and document management tools.
• Paralegal certificate required.

Compensation

The anticipated salary range for this position is $80,000 to $100,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range; the actual compensation offered will ultimately be dependent on multiple factors, including geographic location, skills, experience, and other qualifications.

In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.

Work Location

This position is based in Corebridge Financial’s Jersey City, New Jersey, Houston, Texas, or Woodland Hills, CA offices and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely. Estimated travel is minimal.

Benefits

• Health and wellness: medical, dental, vision, and mental health support and wellness initiatives.
• Retirement savings: 401(k) plan with a generous dollar-for-dollar company matching contribution of up to 6% and a company contribution equal to 3% of eligible pay.
• Employee assistance program: confidential counseling services and resources.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer time off: up to 16 volunteer hours annually.
• Paid time off: eligible employees start with at least 24 PTO days.

Eligibility and Participation in Benefit Plans

Eligibility for and participation in employer-sponsored benefit plans and company programs will be subject to applicable law, governing plan documents, and company policy.

Equal Employment Opportunity Statement

We are an equal-opportunity employer committed to compliance with all federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Reasonable Accommodations

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed based on physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation to search for a job opening or to complete any part of the application or hiring process, please send an email to [e-mail]. Reasonable accommodations will be determined on a case-by-case basis in accordance with applicable federal, state, and local law.

Legal Disclosures

We will consider for employment qualified applicants with criminal histories, consistent with applicable law.