Director, Organizational Development & Learning

Memorial Hermann Health System; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Memorial Hermann Health System is hiring a Director of Organizational Development and Learning responsible for leading programs that foster professional growth and manage learning initiatives across the organization. In this role, you will oversee leadership development, change management strategies, and drive innovative learning solutions.

The successful candidate will demonstrate extensive experience in organizational development, possess strong leadership skills, and be adept at fostering collaborative relationships within HR and the organization.

Qualifications

• 10 years of progressive experience in organizational development.
• Experience managing professional-level staff in HR, OD, training, or related fields.
• Strong written and verbal communication skills.

Responsibilities

• Leads a team of Organizational Development and Learning professionals.
• Represents the department in HR Directors’ Council.
• Designs and implements leadership development strategies.

Skills

Organizational Development

Corporate Learning & Development

Leadership Development

Change Management

Executive Stakeholder Partnership

Team Leadership & People Development

Learning Strategy & Program Management

Learning Management Systems

Strategic Thinking & Business Acumen

Experience in Large, Matrixed Organizations

Healthcare Experience

Education

Bachelor’s Degree in Organizational Psychology/Development/Leadership or related discipline

Master’s Degree (preferred)

Tools

Cornerstone Learning Management System

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Director of Organizational Development and Learning is responsible for managing the assessment of organizational and learning needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of employees and leaders. This role will oversee and coordinate strategic initiatives including Leadership Development, Organizational Development and Effectiveness, and Memorial Hermann University. Additionally, this position is responsible for supporting the education of key cultural and change initiatives and driving innovative and modern learning concepts and technology. Success will hinge on strong collaborative relationships within HR and across the business, innovative thinking, and leveraging industry best practices to shape Memorial Hermann into a learning organization. The ideal candidate has a strong background in corporate leadership development, organizational development, and change management, with a proven ability to lead high‑performing teams, partner with senior leaders, anticipate business needs, and drive enterprise‑wide learning and talent initiatives. This role requires a balance of strategic thinking and operational execution, with experience leading learning functions in a matrixed environment; healthcare experience is preferred.

Desired Skill Sets

• Organizational Development
• Corporate Learning & Development
• Leadership Development
• Change Management
• Executive Stakeholder Partnership
• Team Leadership & People Development
• Learning Strategy & Program Management
• Learning Management Systems
• Strategic Thinking & Business Acumen
• Experience in Large, Matrixed Organizations (Preferred)
• Healthcare Experience (Preferred)

Minimum Qualifications

Education: Bachelor’s Degree in Organizational Psychology/Development/Leadership, I/O Psychology, HR or related discipline; Master’s Degree preferred.

Licenses/Certifications: PROSCI Change Management Certification preferred.

Experience / Knowledge / Skills: 10 years of progressive experience focusing on consulting to complex organizations in the areas of organizational development concentrating on leadership development, change management, learning design and implementation, and learning management systems. At least 3 years of experience managing professional‑level staff in HR, OD, training or related fields.

Experience managing Learning Management Systems to deploy learning and education (e.g., Cornerstone). Demonstrated political savvy and emotional intelligence. Excellent leadership, influence and negotiation skills. Advanced strategic thinking and systems thinking skills. Strong written and verbal communication skills, including advanced presentation and group facilitation skills. Demonstrated implementation and execution ability in the areas of leadership development and learning. Knowledge and experience in building team effectiveness. Capability to interact with individuals at all levels within Memorial Hermann. Advanced knowledge of learning principles, leadership development and change management processes, tools and resources; multiple related certifications preferred. Demonstrated ability to drive increased engagement through all levels of a complex organization.

Principal Accountabilities

Leads a team of talented Organizational Development and Learning professionals and is responsible for defining the goals, budget, and performance standards for the department.

Represents the Organizational Development & Learning Department in HR Directors’ Council and coordinates initiatives with other Human Resources Centers of Expertise, including Clinical Education, HR Business Partners, Compensation, Benefits, HR Technology, Talent Acquisition, and others.

Directs the culture and people engagement agenda to include leadership development, change management, learning, onboarding, and experiential initiatives.

Designs and implements leadership development strategies for the enterprise, aligned to both current and future business and talent needs.

Utilizes strong business acumen to assess business initiatives and work processes to identify opportunities for leveraging human capital.

Facilitates interventions (e.g., team sessions, process sessions) in a credible, influential, logical and engaging manner appropriate to the audience and the subject matter, and ensures team members and others in HR can competently facilitate interventions as needed.

Continues maturation and deployment of programs to support organizational, team, and individual leadership effectiveness.

Gathers, analyzes, and presents data to leaders, recommending solutions that fit the culture, strategic direction and resources.

Serves as a subject matter expert for organizational development, competency strategy and integration, learning and development best practices and trends, including organization design consultation and change management consultation.

Networks extensively with internal and external leaders to benchmark practices and expand the knowledge base, and with external companies and vendors to stay abreast of emerging technologies and solutions.

Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity and quality of service.

Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency, supports department‑based goals which contribute to the success of the organization, and serves as preceptor, mentor and resource to less experienced staff.

Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

Other duties as assigned. Together, we’re creating an environment where exceptional care can flourish. It starts with you.