Director Operations - Integrated Supply

Vallen USA; Charlotte (NC); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid time off and holidays

Job summary

Vallen is seeking a Director of Operations for Integrated Solutions. This leadership role oversees 8–12 Area Managers and manages $250–$350 million in revenue, driving operation strategy and execution across markets.

You will partner with sales, HR, and regional teams to meet contractual obligations, lead improvements, and build teams to deliver service excellence while aligning with corporate goals.

Qualifications

• Bachelor's degree in a related field with extensive supply chain/operations experience.
• Strong leadership, collaboration, and customer service skills.
• Proven ability to manage P&L and drive financial performance.

Responsibilities

• Partner with sales to meet customer and Vallen expectations.
• Ensure contractual obligations are met.
• Lead continuous improvement initiatives for Integrated Solutions.
• Attract, hire, develop, and train I/S staff.
• Oversee multiple project plans and report status to leadership.

Skills

Leadership

Supply chain

P&L management

Project management

Financial acumen

Education

Bachelor's degree in Supply Chain Management

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits At Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Position Summary

Vallen's Director Operations Integrated Solutions is a staff management position and is responsible for the implementation and execution of the operational strategic direction of Integrated Solutions (I/S). This role is responsible for overseeing 8-12 Area Managers and the operational management of $250 - $350 million in I/S revenue.

Essential Job Duties and Responsibilities

• Partners with the Integrated Solutions sales team and local markets to ensure that all operational expectations for both the customer and Vallen are being met:
• Ensures contractual obligations are met
• Achieves Vallen Customer Service goals (Service Level by Promise Date %, Effective Expediting %, Service Level by Availability %)
• Achieves Vallen Working Capital goals (Inventory as a % of Sales, DOH, and Unproductive Inventory %)
• Performs to Vallen budget
• Provides primary leadership for the Integrated Solutions continuous improvement team
• Participates in customer business reviews and site assessments to identify strategic business challenges and priorities; leads teams in analyzing information and prioritizing opportunities critical to customers.
• Partners with HR to attract, hire, develop, and train all assigned I/S operational positions
• Ensures that field ready initiatives are effectively communicated and supported
• With regional partners, flawlessly executes regionally sponsored initiatives
• Oversees the execution of multiple project plans simultaneously; provides approval for or drives corrective action for plan deviations; prepares and provides project status reports to customer and Vallen leadership teams as scheduled or requested.
• Contributes to strategies focused on expanding Vallen's national account client base to gain new business; partners with the Implementation and Solutions Design teams to seamlessly implement new customer contracts.
• May have staff management responsibilities including but not limited to: interviewing, selecting, hiring, coaching, counseling, and disciplining associates while enforcing company policies, procedures, and productivity standards
• Other duties as assigned.

Job Qualifications

Bachelor's degree from a four year College or University (Supply Chain Management, Logistic Management, Finance, or Business Administration preferred) coupled with:

• 7-10+ years of experience in supply chain management, wholesale distribution, industrial distribution, manufacturing or a similarly applicable industry (indirect materials a plus)
• Demonstrated leadership, collaboration, and customer service skills
• Demonstrated financial stewardship and business acumen
• Management and analysis of P&L (preferably in excess of $20m)
• Ability to produce and interpret various financial forecast models
• Success with designing profitable business proposals
• Strong project management skills
• Strong financial acumen
• Excellent verbal and written communication skills
• Strong presentation skills with professional presence

Staff Management Responsibilities

Direct management of a department, section, unit or group involving responsibility for results in terms of cost, methods and personnel. Full accountability for hiring, discipline, discharge, performance appraisals, salary administration, etc.

Work Environment & Physical Demands

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, binding machines, filing cabinets, etc.
• Long periods of time working on a computer and performing repetitive key-boarding activities.
• Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
• Ability/desire to present in front of others is often required.
• Regularly required to sit, stand and bend.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• May be required to lift up to 20 lbs.

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity