Director - Operations and Business Development - Neurosurgery

University of Mississippi Medical Center; Jackson (MS); On-site; USD 110,000 - 170,000; Full time

Job summary

The University of Mississippi Medical Center (UMMC) seeks a Director-Operations and Business Development to lead operations, budgeting, strategic planning, and revenue-cycle management across multiple clinics.

The role partners with health-system leaders and physicians to expand population health ventures, improve referrals, and build new satellite clinics while ensuring compliance and high-quality patient care.

Qualifications

• Bachelor’s degree in a clinical field with 5 years in leading physician practice operations.
• Two years in a supervisory or leadership role.
• Master’s degree preferred.

Responsibilities

• Oversee clinical financial operations and budgeting.
• Lead business development and physician relations.
• Ensure compliance with HIPAA, safety, and regulatory standards.
• Improve referral patterns and satellite clinic development.

Skills

Clinical operations

Budgeting

Revenue cycle

Staff development

Communication

Problem solving

Education

Bachelor's degree

Master's degree preferred

Tools

Healthcare IT systems

Electronic Health Records

Software applications

Job description

Job Summary

Director-Operations and Business Development is to provide leadership and direction for operations and business development in assigned geographic/clinical specialty area to include budget preparation and administration, strategic planning, personnel management, billing and accounts receivable, and customer service. Serves as a strategic partner with local health systems team and works with UMMC department chairmen to support the goals of the area worked and further the mission of the University of Mississippi Medical Center (UMMC). Will provide additional leadership and guidance on the creation of further business development strategy and population health ventures in assigned areas.

Education & Experience

• Bachelor's degree and five (5) years of experience in leading clinical operations within a physician practice setting, including two (2) years in a supervisory or leadership role.
• Certifications, Licenses, or Registration required: N/A
• Preferred Qualifications: Master’s degree preferred.
• For positions supporting Children’s of Mississippi, experience working with pediatric health networks, children’s healthcare organizations, and primary care practices is preferred.

Knowledge, Skills & Abilities

• Knowledge of clinical operations within a physician practice and healthcare business management principles, including strategic planning, resource allocation, leadership, budgeting, and financial management.
• Strong experience in business development and physician relations, with the ability to build effective relationships with physicians, staff, patients, and other stakeholders.
• Demonstrated ability to coordinate and evaluate clinical activities, manage and develop staff, and promote efficient operations and quality patient care.
• Knowledge of billing, accounts receivable, medical coding, and revenue-cycle processes.
• Strong communication, interpersonal, negotiation, conflict-resolution, analytical, and problem-solving skills.
• Proficiency with personal computers, healthcare information systems, and related software applications, with the ability to effectively analyze information, resolve operational challenges, and implement strategies that support organizational and financial goals.

Responsibilities

• Oversees clinical financial operations in assigned region. Maintains fiscal accountability throughout the development, implementation, and evaluation of annual operating and capital budgets and provides administrative direction in the formulation of goals and strategic plans. Serves as leader in assigned market for clinical oversight and development. Will work with other entities in assigned geographical/clinical specialty area to foster enhanced referral patterns and business development opportunities including new and satellite clinics. Manages clinical operations in multiple locations. Responsible for developing consistent practices, standards and performance metrics across locations; consistent with other UMMC clinics. Financial oversight over multi-site and multi-specialty clinics with an added emphasis on productivity, volume. Liaison between UMMC and partner entities with accountability to multiple systems. Maintains accurate, current, and comprehensive statistical data on department operations; prepares and submits routine and special reports to management on department operations, budgetary variance, and recommended operational changes and corrections as needed. Monitors reimbursements and controls expenditures to achieve favorable financial outcomes. Identifies opportunities for business development to enhance reimbursement while planning for future trends within the industry including the long-range business plans and proformas to support new program proposals. Analyzes and monitors accounts receivables and reimbursement rates and prepares monthly, quarterly, and annual reports. Collaborates with central billing to fulfill front-end business/billing/reimbursement operations requisites and improve cash collections and flow through interpretation of payer requisites and incorporation of these into operations. Directs the day-to-day clinical operations to support the needs of providers, staff, and customers; to meet HR goals and objectives for staff satisfaction, recruitment, and retention.
• Develops policies and procedures and monitors quality and quantity of workflow to ensure that work is completed; monitors quality of department operations and recommends changes as needed.
• Ensures compliance with all applicable regulations and policies for coding, HIPAA, safety, infection control, OSHA, CLIA, and other agencies as appropriate to the practice.
• Works with physicians to develop scheduling protocols for ambulatory, surgical, procedural, and other service delivery to increase productivity.
• Works collaboratively with medical, clinical, and other hospital staff to ensure efficient and effective patient care delivery and excellent customer satisfaction.
• Addresses customer service issues promptly and involves other departments or programs as needed to resolve any issues that may arise.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Job Details

• Time Type: Full time
• FLSA Designation/Job Exempt: Yes
• Pay Class: Salary
• FTE %: 100
• Work Shift: Day
• Benefits Eligibility: Grant Funded: No
• Job Posting Date: 10/6/2026
• Job Closing Date (open until filled if no date specified): 10/9/2026

About Us

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45CFR §92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports.

Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to TitleIX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on‑site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services.

With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination.

UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov). In compliance with Section1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

Complaint Process

Inquiries or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216-4505 or emailed to [e-mail]. If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.