Director, Operations

Quanta Infrastructure Solutions Group; Houston, Northern (TX, KY); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health coverage

401(k) retirement

PTO and holidays

Education reimbursement

Job summary

Quanta Infrastructure Solutions Group, LLC (QISG) is seeking a Director, Operations to lead full lifecycle delivery of large-scale technology construction programs. Reporting to the VP of Operations, you will oversee teams, client relationships, contract administration, and financial performance across multiple projects.

You will drive program strategy, ensure safety, quality, schedule and cost goals, and act as the operational bridge between executives and the PMO.

Qualifications

• Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent; equivalent work experience may be substituted
• 10+ years in operational or program management overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction
• 7+ years of direct people leadership managing multi-functional project delivery teams preferred
• Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs
• Demonstrated experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration
• Exceptional written and verbal communication skills; ability to produce clear, client-ready deliverables and executive presentations
• Strong team-building and talent development skills; experience scaling organizations through structured hiring and onboarding
• Proficiency in Microsoft Office; working knowledge of scheduling, cost management, and document control platforms
• 50% travel, or as operational needs dictate

Responsibilities

• Leads PMO leadership across project executives, managers, and support staff
• Oversees project delivery, escalation protocols, and reporting standards for safety, quality, execution, and cost
• Develops program-level portfolio tracking for schedule, cost, risk, and resources across multi-site programs
• Drives contract structures, change management, cost-of-work tracking, and preconstruction scope development
• Manages GMP, firm price, and cost-plus contracts; negotiates amendments and change orders
• Develops detailed cost models, rate sheets, and escalation for labor/equipment
• Generates financial reporting and client billing documentation for executives
• Drives change order resolution, claims, and contract scope gaps across portfolios
• Serves as primary executive contact for key client accounts; aligns scope, schedule, and cost
• Leads client communications including program status reporting and issue escalation
• Structures contractual frameworks with clients for long-term delivery and mutual financial interests
• Leads, grows, and mentors a team of project professionals; hires and manages performance
• Establishes onboarding and staffing processes to scale organization for portfolio growth
• Cultivates accountability, discipline, and continuous improvement across the organization
• Manages travel requirements and organizes resources to support portfolio needs

Skills

Leadership

Client relationship management

Program management

Communication

Team building

Hiring/onboarding

Education

Bachelor’s degree in Business, Construction Science/Management, Engineering

Tools

Microsoft Office

Scheduling software

Cost management tools

Document control platforms

Job description

About Us

QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.

Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

About this Role

Quanta Infrastructure Solutions Group, LLC (QISG), a Quanta Services, Inc. company (NYSE: PWR) is looking for a Director, Operations leads full lifecycle delivery of large-scale advanced technology construction programs across an assigned portfolio. Reporting to the Vice President, Operations, this role owns leadership and development of assigned teams, client relationships, contract administration, and financial performance across multiple concurrent projects. The Director, Operations serves as the primary operational authority between executive leadership and the project management office (PMO), and is accountable for project delivery, safety, quality, schedule, and cost outcomes across the assigned projects.

What You\'ll Do

Duties & Responsibilites

Program & PMO Leadership

• Leads assigned PMO spanning Project Executives, Project Managers, Assistant Project Managers, Preconstruction, Cost, Scheduling, and Contracts
• Owns assigned PMO oversight: project delivery, escalation protocols, and reporting standards across Safety, Quality, Execution, and Cost
• Develops and maintains program-level portfolio tracking covering schedule, cost, risk, and resource utilization for multi-site construction programs
• Drives project execution strategy including contract structures, change management, cost-of-work tracking, and preconstruction scope development

Financial & Contract Management

• Manages contract administration for major construction agreements including GMP, firm price, and cost-plus structures; leads redline review and negotiation of amendments and change orders
• Develops and manages detailed cost models, rate sheets, and escalation for labor and equipment across regional portfolio
• Responsible for financial reporting, customer-facing billing documentation, and program cost analyses for executive and client review
• Drives resolution of change order events, claims, and contract scope gaps across the project portfolio

Client Relationship Management

• Serves as primary executive point of contact for key client accounts within the assigned portfolio, maintaining alignment on scope, schedule, cost, and strategic objectives
• Leads client-facing communications including program status reporting, billing overviews, and issue escalation and resolution
• Partners with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests

People & Organization

• Leads, develops, and grows a team of Project Executives, Project Managers, Assistant Project Managers, and support staff; owns hiring and performance management
• Establishes structured onboarding, interview frameworks, and staffing processes to scale the organization in support of portfolio growth
• Builds and maintains a culture of accountability, operational discipline, and continuous improvement across the organization

What You\'ll Bring

Experience & Education

• Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent; equivalent work experience may be substituted
• 10+ years in operational or program management overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction
• 7+ years of direct people leadership managing multi-functional project delivery teams preferred
• Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs
• Demonstrated experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration
• Exceptional written and verbal communication skills; ability to produce clear, client-ready deliverables and executive presentations
• Strong team-building and talent development skills; experience scaling organizations through structured hiring and onboarding
• Proficiency in Microsoft Office; working knowledge of scheduling, cost management, and document control platforms
• 50% travel, or as operational needs dictate

What You\'ll Get

• Competitive Compensation
• Comprehensive Health Coverage - Multiple Medical, dental & vision plans with 100% preventive care
• 24/7 telehealth (Teladoc)
• Employee Assistance Program (EAP)
• Company-funded HSA and pre-tax savings options
• 401(k) Retirement Plan
• No-cost Short- and Long-term Disability
• Employer-paid basic Life & AD&D Insurance
• Paid Time off (PTO) and 10 Paid Holidays
• Paid Parental leave
• Education Reimbursement and Professional Development
• Employee discount program and optional insurance offerings:
  • Identity Theft Protection
  • Accident Insurance
  • Voluntary Life (spouse and child)
  • Critical Illness
  • Hospital Indemnity
  • Pet Insurance

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.