Director Operations

Clean Harbors, Inc.; Corpus Christi (TX); On-site; USD 87,000 - 290,000; Full time

Benefits offered by this job

Health, Dental & Life Insurance

401K & Tuition Reimbursement

Paid Time Off

Company training & certifications

Job summary

HPC-Industrial in Texas invites a Director of Operations to lead daily branch operations, improve efficiency, and coordinate equipment and personnel scheduling. You will collaborate with the Sales Team and Customer Contractor Manager to meet or exceed customer expectations.

As part of Clean Harbors, HPC-Industrial emphasizes safety, career development, and client satisfaction. You will oversee budgets, forecasts, and project plans while ensuring compliance with safety policies and company HR

Qualifications

• High School diploma or equivalent required; Bachelor's degree in chemistry, biology, or environmental science preferred.
• 5-7 years industrial cleaning experience, with 2+ in a management capacity.
• Experience operating standard and specialized industrial cleaning equipment.
• Schedule equipment/personnel for daily maintenance/project work.
• Experience resolving customer/employee complaints.

Responsibilities

• Ensure Health and Safety is the top priority by following safe work practices and policies.
• Coordinates and manages group activities and interactions with other divisions.
• Coordinate scheduling of personnel and project assignments.
• Conduct staff meetings and performance reviews.
• Reviews monthly P&L statements and applicable discrepancies.
• Directly supervise employees including hiring, training, and performance management.
• Resolves billing issues and ensures safe execution of services.

Skills

Scheduling

Leadership

Customer service

Safety compliance

Problem solving

Education

High School diploma

Bachelor's degree preferred

Tools

Industrial cleaning equipment

Job description

Director of Operations to join their safety conscious team. The Director will plan, lead, organize and coordinate daily branch operations including improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded.

Clean Harbors (NYSE: CLH) is North America's leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customers span chemical, energy and manufacturing industries, as well as government agencies. These customers rely on Clean Harbors to deliver hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors is also North America's largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the United States, Canada, Mexico, Puerto Rico and India.

Clean Harbors offers all eligible employees a comprehensive benefits package including:

• Competitive annual salary
• Opportunities for growth, development and internal promotion
• Health, Dental and Life Insurance
• 401K, tuition reimbursement, and paid time off
• Company paid certifications, licenses and training

RESPONSIBILITIES

• Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
• Coordinates and manages group activities and interactions with other divisions.
• Coordinate scheduling of personnel and project assignments.
• Conducts and supervise staff meetings.
• Approves all accounts payable / accounts receivable for payment.
• Reviews monthly P&L statements and all applicable discrepancies.
• Performs revenue forecasting.
• QA/QC's all specialist work.
• Oversees customer service responsibilities for office.
• Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
• Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC Industrial's HR policies, practices, and procedures.
• Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Bids and/or assists in the bidding of industrial services projects.
• Assists in the planning and scheduling of projects.
• Review status reports and modifies schedules or plans as required.
• Prepares reports for management, client, or others.
• Confers with personnel to provide technical advice and to resolve problems.
• Coordinates project activities with activities of government regulatory or other governmental agencies.
• Ensures customer receives cost effective services in accordance with contract provisions.
• Resolves billing issues to customer and company's satisfaction and ensures safe execution of all services provided in accordance with HPC Industrial safety policies, procedures, and practices.
• Primary liaison between customer and HPC Industrial operations in resolving service issues.
• Cultivates quality relationships laterally and above primary contact to retain clients.
• Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
• Performs other duties as assigned.
• Other duties as assigned.

QUALIFICATIONS

• High School diploma or equivalent required. Bachelor's degree in chemistry, biology, or environmental science preferred.
• 5-7 years industrial cleaning experience of which 2 have been served in a management capacity.
• Experience in the applicable utilization of standard/specialized industrial cleaning equipment.
• Ability to efficiently/effectively schedule equipment/personnel for daily maintenance/project work.
• Successfully resolve customer/employee complaints.

About HPC-Industrial

HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation, contact [e-mail] or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

Pay Range: 86500.00 - 290238.00 Annually