Director - Operations

Geiger; Buffalo (NY); On-site; USD 145,000 - 155,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Health Savings Account

401(k)

Paid time off

Holidays

Disability insurance

Life insurance

Parental leave

Job summary

Geiger in Buffalo leads the overall manufacturing operations, guiding machining, fabrication, assembly, and related processes. The role develops plans for efficient facilities, staffing and material use while aligning with corporate strategies.

Responsibilities include driving customer service, quality, safety and engagement. The position requires senior-level leadership, strategic execution and active mentoring of managers to sustain production goals.

Qualifications

• Bachelor’s in business, engineering or related; Master’s preferred.
• 10+ years in production management with variable volumes.
• 7+ years of managing leaders (supervisors, managers, or department heads).
• Significant experience with change management and cross-functional leadership.

Responsibilities

• Leads Buffalo Geiger operations for assigned facility and ensures policy compliance.
• Develops plant-specific manufacturing strategy to align with corporate goals.
• Aims for exceptional customer service and delivery reliability amid variable demand.
• Maintains high quality standards and implements improvements.
• Fosters safety culture and employee engagement.
• Coaches and mentors team members; delegates workloads and growth plans.
• Delegates authority to supervision across production and maintenance.

Skills

Change management

Leadership

Strategic thinking

Communication skills

Coaching & development

Cross-functional collaboration

Financial acumen

Problem solving

Education

Bachelor’s degree in business, Engineering or related discipline

Master’s degree preferred

10+ years of experience in production management

7+ years of managing leaders

Tools

Job description

Why join us?

Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating environments where people want to be—spaces that stimulate creative and analytical thinking, strengthen organizational culture, and communicate trust to clients and visitors.

Why join us?

Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating environments where people want to be—spaces that stimulate creative and analytical thinking, strengthen organizational culture, and communicate trust to clients and visitors.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Geiger means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Geiger to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Summary

Leads overall manufacturing operations for Geiger Buffalo. Responsible for machining, fabricating, assembling, processing operations and other ancillary functions required for production. Forecasts, develops, implements and administers plans for efficient facilities, staffing and material utilization.

Essential Functions

• Leads Buffalo Geiger operations for assigned facility. Ensures compliance with Millerknoll policies/practices and standards.
• Participates in the development of corporate manufacturing strategies and develops a plant specific strategy to align.
• Achieves exceptional levels of customer service and delivery reliability with highly variable demand patterns and product variation.
• Maintains high standards of quality, follows agreed standards, and introduces improvement initiatives to address problems and ensure high standards are maintained.
• Achieves a safety culture which ensures high levels of employee engagement, addresses risk and strives towards an accident free environment.
• Achieves exceptional levels of employee engagement through regular and open communication, two way feedback at all levels and an environment where issues can be openly raised and positively received at all levels of leadership.
• Ensures a consistent and high level employee experience is achieved across the facility.
• Coaches and mentors team member’s; designs and delegates appropriate workloads; builds development plans to ensure career success; participates in succession planning activities.
• Delegates authority to key supervision in production, production control, methods, cost accounting, maintenance and related operations.
• Ensures that objectives are achieved on a timely basis at the lowest cost (within financial resources), while maintaining quality requirements.
• Follow all MillerKnoll safety policies and protocols
• Additional responsibilities as requested by Management to achieve business objectives.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree in business, Engineering or related discipline. Master’s degree preferred.
• Significant equivalent operational experience may be considered in lieu of a degree.
• 10+ years of experience in progressively responsible production management positions, specifically experience with manufacturing and assembly of highly variable products on relatively short lead-times with significant fluctuations in volumes.
• 7+ years of managing leaders (supervisors, managers, or department heads).

Knowledge, Skills And Abilities

• Successful experience with change management principles and demonstrated ability to drive and manage the change process from strategic planning through implementation and follow-thru.
• Strong relationship and consensus-building skills are necessary to manage projects in a complex matrixed environment. Demonstrated ability to lead, influence and work with all levels in the organization.
• Ability to use a broad business acumen and holistic perspective to see opportunities and risks of potential trade-offs.
• Demonstrated excellent coaching, mentoring, and people development skills.
• Ability to think strategically and execute tactically.
• Demonstrated outstanding written/verbal communication skills, and a proven capability to present complex concepts in a concise and understandable way to a variety of audiences including the highest level of the organization.
• Ability to effectively use office automation / communication software and tools used in the HMI office environment.
• Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented.
• Demonstrated leadership competence as defined by Executive Competencies, including the proven ability to effectively focus resources to implement a business strategy, generate excitement and commitment around the vision and goals and drive innovation and change.
• Must be able to perform all essential functions of the position with or without accommodations.

PHYSICAL WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Physical Demands

• Ability to sit for extended periods of time while working at a computer, attending meetings, reviewing reports, and conducting virtual conferences
• Frequent use of computers, including typing, viewing monitors, and using standard office equipment.
• Ability to frequently stand and walk throughout manufacturing, production, warehouse, and shipping areas.
• Must be able to perform duties while wearing all necessary Personal Protective Equipment as determined by MillerKnoll’s Health and Safety department
• Must be able to perform in an environment with high levels of exposure to manufacturing noise, dust and heat
• Ability to work in multi-shift environment including flexible hours and weekends, as required
• Must have flexibility to work varied hours and overtime to meet production requirements.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Geiger is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $145,000.00 - $155,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].