Director of Technology & Systems

Scale AI; San Francisco (CA); On-site; USD 235,200 - 294,000; Full time

Benefits offered by this job

Comprehensive health coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Job summary

Scale AI is looking for a Director of Technology and Systems in San Francisco to lead the integration of Finance, GTM, and Operations systems. The ideal candidate will have over 10 years of experience in business systems, strong expertise in AI automation, and a proven history of connecting diverse enterprise systems. This role involves managing AI tools, ensuring system convergence, and influencing C-level executives to achieve operational efficiency. Scale offers a competitive salary package and comprehensive benefits.

Qualifications

• 10+ years of experience in business systems or enterprise applications.
• Deep familiarity with enterprise systems landscape across GTM, Finance, and People.
• Proven track record of designing AI-powered workflows.
• Ability to design scalable data flows and APIs.
• Experience influencing C-level executives.

Responsibilities

• Own the full lifecycle of application ecosystem and AI tools.
• Identify opportunities to replace manual workflows with AI.
• Serve as primary technology partner to leadership team.
• Mature core systems by establishing change management.
• Lead a high-impact team fostering user-centricity.

Skills

Enterprise architecture

AI automation

Data governance

Financial operations

GTM systems

Tools

HubSpot

Salesforce CPQ

Outreach

Clari

Job description

The Director of Technology and Systems will be responsible for building real depth across Finance, GTM, Operations, and People systems, connecting these capabilities into a powerful, AI‑integrated backbone.

You are a builder‑first leader who will blend enterprise architecture with cutting‑edge AI automation. Your goal is to eliminate fragmentation and enable every function to move faster by deploying internal AI agents that reduce manual work and surface actionable insights. You will lead the charge in making our internal operations as sophisticated as the external products we build.

Key Responsibilities

• Own the full lifecycle of our application ecosystem and specialized AI tools, ensuring convergence into a secure, scalable backbone.
• Identify opportunities to replace manual workflows with AI/LLM‑powered agents and manage internal agents that automate forecasting, revenue capture, and employee self‑service.
• Serve as the primary technology partner to the leadership team, aligning system roadmaps with departmental goals to ensure seamless data flow from production to the back office.
• Mature core systems by establishing disciplined change management, clear data governance, and measurable SLAs, stabilizing environments to support audit and regulatory requirements.
• Lead a high‑impact team that fosters a culture of curiosity, speed, and user‑centricity.

Qualifications

• 10+ years of experience leading business systems or enterprise applications in a fast‑paced, high‑growth environment.
• Deep familiarity with the enterprise systems landscape across GTM, Finance, and People functions; understanding how these platforms work, where they break down, and how to connect them into a coherent operational backbone.
• Proven track record of designing and deploying AI/LLM‑powered workflows or agentic systems to improve business efficiency.
• Ability to design scalable data flows and APIs that link disparate SaaS tools into a cohesive ecosystem.
• Experience influencing C‑level executives and translating complex technical needs into business outcomes.
• Strong working knowledge of ERP systems and core financial operations, sufficient to partner credibly with Finance and drive system decisions.
• Experience with GTM systems such as HubSpot, Outreach, Clari, and CPQ tools (e.g., Salesforce CPQ).

Compensation and Benefits

Base salary range for this full‑time position in San Francisco: $235,200 – $294,000 USD.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. Benefits include comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, generous PTO, and a commuter stipend. Equity is subject to Board of Director approval.

PLEASE NOTE: Our policy requires a 90‑day waiting period before reconsidering candidates for the same role.

About Us

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide high‑quality data and full‑stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders such as Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

Equal Opportunity Employer

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. We comply with the United States Department of Labor's Pay Transparency provision.