Director of Student Financial Aid HV-NTP-8088

Hudson Valley Community College; City of Troy (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

A community college in New York is seeking a Director of Student Financial Aid to manage the Financial Aid Office. This role requires leadership and oversight of financial aid operations, ensuring compliance with federal and state regulations. Candidates must have a Master’s degree and significant experience in financial aid management. The position offers a salary range of $75,000 to $80,000.

Benefits

Low-cost health insurance

Generous leave policy

Qualifications

• Master’s degree from an accredited institution.
• Minimum of five years of progressively responsible experience in financial aid.
• Minimum of two years’ experience in a supervisory and/or leadership role.
• Strong leadership and supervisory experience in financial aid.
• Ability to work collaboratively across departments.

Responsibilities

• Provide leadership and oversight for the Financial Aid Office.
• Serve as the Chief Title IV Student Financial Aid Administrator.
• Supervise Associate and Assistant Directors.
• Ensure compliance with federal and state regulations.
• Monitor and assess programs to safeguard financial aid resources.

Skills

Excellent communication skills

Organizational skills

Analytical skills

Leadership experience

Supervisory experience

Collaborative work

Ability to work evenings and weekends

Education

Master’s degree in relevant field

Tools

Ellucian Banner

Job description

Director of Student Financial Aid HV-NTPI-8088

Position Type: Full-time
Location: Troy, New York, United States
Application closes: 2025-10-26

Department: Financial Aid

Reports To: Dean of Enrollment Services
Location: Main Campus (Troy, NY)
Salary Range: $75,000.00 - $80,000.00

Position Summary

The Director of Student Financial Aid reports to the Dean of Enrollment Services or his/her designee and plays a strategic leadership role in managing the Financial Aid Office. This position requires a high degree of independent judgment, strategic thinking, and collaboration to align financial aid operations with the College’s mission and strategic goals. The Director will champion initiatives that promote financial access, compliance, literacy, and student success.

Key Responsibilities

• 1. Provides leadership and oversight for the day-to-day operations of the Financial Aid Office.
• 2. Serves as the Chief Title IV Student Financial Aid Administrator for the campus.
• 3. Supervises Associate and/or Assistant Directors and offers leadership and guidance to financial aid staff.
• 4. Interprets, applies, and communicates federal and state financial aid regulations.
• 5. Implements programmatic changes to ensure compliance.
• 6. Oversees office policies, procedures, personnel, and internal controls related to state and federal compliance.
• 7. Develops, maintains, and updates internal operational policies and procedural documentation.
• 8. Leads the implementation and reporting of the SUNY Reconnect Program, ensuring accurate aid packaging, and data tracking.
• 9. Monitors and assesses programs and internal processes to safeguard financial aid resources and ensure regulatory compliance.
• 10. Advises campus leadership on policy decisions and strategic initiatives related to financial aid.
• 11. Evaluates and optimizes departmental structure to meet goals efficiently and within budget.
• 12. Conducts annual departmental evaluations, assessments, and unit plans aligned with institutional objectives.
• 13. Partners with IT and system administrators to test, streamline, and optimize Ellucian Banner processes; develop or request data queries for analysis and reporting.
• 14. Ensures accurate and timely verification and awarding of financial aid in accordance with all applicable regulations.
• 15. Monitors student financial aid eligibility, including satisfactory academic progress, and communicates any changes clearly and promptly.
• 16. Plans, manages, and monitors the department’s annual budget.
• 17. Prepares and submits all required federal, state, and institutional financial aid applications and reports, including audit documentation.
• 18. Provides training for faculty and staff on financial aid policies and the impact on student eligibility.
• 19. Reconciles federal financial aid funds with the U.S. Department of Education.
• 20. Serves as a collaborative partner across campus to support a student-centered and integrated financial aid experience.
• 21. Works closely with the Bursar’s Office to improve and align financial processes and student account services.
• 22. Flexibility to work evenings and weekends during peak registration periods.
• 23. Designs and delivers financial literacy programming to educate students on personal finance, debt management, and responsible borrowing.
• 24. Performs other related duties as assigned.

Qualifications

Required:

• Master’s degree from an accredited institution in Accounting, Finance, Counseling, Higher Education Administration, Public Administration, Business Administration, Organizational Leadership, or closely related field.
• Minimum of five years of progressively responsible experience in financial aid.
• Minimum of two years’ experience in a supervisory and/or leadership role.
• Strong leadership and supervisory experience and demonstrated success in student financial aid.
• Excellent communication, organizational, and analytical skills.
• Ability to work evenings and weekends as required.
• Demonstrated ability to work collaboratively across departments.

Preferred:

• Comprehensive experience in administering federal, state, and institutional financial aid programs.
• Strong commitment to advancing diversity, equity, and inclusion within student support services.
• Demonstrated success in leading teams and overseeing complex administrative operations.
• Experience with SUNY system admissions processes and policies.
• Spanish‑speaking candidates strongly preferred.
• Familiarity with student information systems, i.e., Banner.
• Knowledge of current trends and best practices in higher education regarding financial aid.

Work Environment

This position operates in a professional office environment and may require travel for outreach purposes. Occasional evening and weekend work is expected.

Disclaimer

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job. The employer retains the right to change or assign other duties to this position. VISA sponsorship is not available for this position. Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts.

Institutional Background

Founded in 1953, Hudson Valley Community College (HVCC) is located in scenic Upstate NY and has campuses in Troy and Malta, New York. HVCC offers more than 80 degree and certificate programs across three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). As one of 30 community colleges in the State University of New York (SUNY) system, HVCC serves nearly 10,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning, and service to a diverse student population. Hudson Valley also sponsors the Capital District Educational Opportunity Center in Troy, NY.

Benefits Package

Hudson Valley offers a competitive benefit package which includes low‑cost health insurance and a generous leave policy.

To Apply

Please visit www.hvcc.edu/jobs and complete the online application before the close date of October 26, 2025.

Commitment to Diversity and Inclusion

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi‑lingual applicants are strongly encouraged to apply.

Affirmative Action/Equal Opportunity Employer

Hudson Valley Community College is an Affiant Action/Equal Opportunity Employer.