Director of Student Advising & Retention

The Chronicle Of Higher Education, Inc.; Bowie (MD); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition remission

Paid time off and holidays

Pension and retirement plans

Job summary

The Chronicle of Higher Education, Inc. in Bowie, MD invites applications for Director of the Academic Advisement Center. The role leads advisement services for first- and second-year students and develops best practices to improve retention and success.

The Director will supervise staff, manage budgets, collaborate with NSO, CETL, and OPAA, and coordinate training and policy development to ensure outstanding service delivery to students.

Qualifications

• Master’s Degree in Education or related field required.
• Doctorate degree preferred.
• Minimum of five (S) years of experience in academic advising, student retention, student affairs/services in a college/university environment required.
• The Director should have experience in program planning, program reviews, self-studies and the ability to work under time and multi-tasking pressures, in addition to familiarity with academic policy, curricular and models of decision-making in higher education.

Responsibilities

• Develop and implement initiatives consistent with best practices related to academic advisement, student success and retention.
• Supervise the monitoring of academic progress for each Advisement Specialist.
• Work closely with NSO, testing services, and Enrollment Services to plan for Freshmen Orientation courses and caseload assignments.
• Supervise and evaluate staff and make adjustments and/or recommendations where appropriate.
• Manage the fiscal responsibilities of the office and develop yearly goals and budget projections.
• Analyze mid-term student performance data and suggest interventions to maintain student success.
• Develop and supervise training procedures for advisors in conjunction with CETL.
• Coordinate number of sections of Freshmen Seminar.
• Disseminate academic progress with OPAA.
• Coordinate annual professional development for the Academic Advising team.
• Develop and maintain academic policies and procedures for academic advising.
• Partner with Disability Support Services to deliver quality services to all students.
• Serve on program or university-wide committees and other duties as assigned.

Skills

Student development theories

Cross-functional collaboration

Oral and written communication

Oracle ERP

MS Office

Customer service

Time management

Higher education policy

Education

Master's Degree in Education

Doctorate degree preferred

Tools

Oracle ERP

MS Office Suite

Job description

The Chronicle of Higher Education, Inc. in Bowie, MD invites applications for Director of the Academic Advisement Center. The role leads advisement services for first- and second-year students and develops best practices to improve retention and success.

The Director will supervise staff, manage budgets, collaborate with NSO, CETL, and OPAA, and coordinate training and policy development to ensure outstanding service delivery to students.