Director of Software Engineering - Teller Modernization, Trust & Security, Mainframe Modernization

Testing Site - JPMC; Westerville (OH); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase in Ohio seeks a Director of Software Engineering to lead a technical area within the Consumer & Community Bank Technology team, guiding impact across departments and projects. You will set technical direction, drive modernization, and act as primary decision maker for your teams and initiatives.

You will steer cloud-native transformations, enforce security and regulatory compliance, and champion scalable, reusable solutions across domains.

Qualifications

• Formal training, or certification on software engineering concepts and 10+ years applied experience.
• 5+ years leading technologists to manage, anticipate and solve complex items.
• Experience developing or leading cross-functional teams of technologists.
• Experience leading a product as a Product Owner or Product Manager.
• Practical cloud native experience.
• Expertise in Computer Science, Computer Engineering, Mathematics, or related field.

Responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Owns governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect
• Drives Teller platform modernization, migrating from legacy mainframe systems to cloud-native, modular architectures
• Enforces trust, security, and regulatory compliance across Teller modernization initiatives
• Re-architects Argo-based teller applications into modular, testable workflows with resilient host integrations
• Lead mainframe re-platforming and refactoring to integrate workloads with aligned, contemporary solutions

Skills

Leadership

Product Ownership

Cross-functional teams

Cloud native

Security governance

Education

Bachelor's in CS/Engineering or related field

Tools

Argo

.NET (C#)

SQL Server

Job description

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineeringat JPMorganChase within the Consumer & Community Bank Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Job responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect
• Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud‑native, modular architectures
• Enforce trust, security, and regulatory compliance across Teller modernization initiatives
• Re‑architect Argo‑based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations
• Lead mainframe re‑platforming and refactoring to integrate workloads with aligned, contemporary solutions

Required qualifications, capabilities, and skills

• Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience developing or leading cross-functional teams of technologists
• Experience with hiring, developing, and recognizing talent
• Experience leading a product as a Product Owner or Product Manager
• Practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Manage and operate production platforms across modern and legacy estates, delivering DevOps/SRE (incident response, observability, CI/CD, capacity planning) while driving legacy modernization via re‑platforming, refactoring, API enablement, and data migration to cloud‑native architectures, including data lake design, real‑time streaming pipelines, and batch/ETL processing
• Demonstrate familiarity with teller and core banking platforms and their integration patterns (ESB/MQ/REST), ensuring reliable interoperability with upstream and downstream systems
• Bring Teller/Argo domain expertise: hands‑on platform management of Argo Traditional Client; current knowledge of Argo v6 objects (Enablers, host communications, Electronic Journal, Totals); and .NET Bridge integrations in C#
• Master cloud‑native architecture (API‑first, microservices, containers/Kubernetes), CI/CD and GitOps to enable automation‑driven, repeatable releases
• Lead SRE and resilience practices: define SLIs/SLOs/SLAs, manage error budgets; align DR/BCP to RTO/RPO; and run chaos/fault testing with strong incident response
• Architect platform security: implement authentication/authorization, secure SDLC, secrets management, encryption, and adherence to regulatory and compliance requirements
• Apply enterprise Microsoft SQL Server expertise: performance tuning, HA/DR, security and role governance, schema lifecycle management, and observability