Director of Social Services - $15k Sign on bonus

Westborough Behavioral Healthcare Hospital; Westborough (MA); On-site; USD 87,000 - 136,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) plan

Flexible Spending Accounts (FSA)

Paid time off

Life insurance

Short-term and long-term disability

Job summary

Westborough Behavioral Healthcare Hospital is seeking a Director of Social Services to lead clinical and social services, discharge planning, and interdisciplinary coordination. The role requires a MA LICSW, inpatient experience, and strong skills in case management, crisis intervention, and supervision.

You will supervise staff, ensure compliance with patient rights and mental health regulations, and collaborate with medical staff to optimize patient care and outcomes.

Qualifications

• Master's Degree in Social Work or equivalent in mental health.
• Massachusetts LICSW license is required.
• CPR and CPI certifications must be obtained within 30 days of hire.
• Experience in inpatient settings preferred; strong case management and crisis intervention skills.

Responsibilities

• Oversee clinical and social services and discharge planning for patients.
• Serve as resource and referral source for patients, physicians and staff.
• Conduct psychosocial assessments with patients and families.
• Provide group and family therapies using multiple treatment modalities.
• Develop individualized discharge plans with the treatment team.
• Participate in treatment team meetings and ensure regulatory compliance.
• Manage direct staff supervision, including hiring, training, and performance.
• Uphold organizational ethics and patient rights standards.
• Maintain knowledge of laws and procedures related to mental health care.

Skills

Case management

Crisis intervention

Time management

Group therapy

Family therapy

Discharge planning

Staff supervision

Education

Master's Degree in Social Work

Massachusetts LICSW license

Tools

CPR Certification

CPI Certification

Job description

JOIN A TEAM THAT'S MAKING A DIFFERENCE IN MENTAL HEALTHCARE

Westborough Behavioral Healthcare Hospital (WBHH) is a 117-bed psychiatric hospital that provides comprehensive psychiatric care for children, adolescents, and adults through acute inpatient stabilization and outpatient services. Under dynamic new leadership, we're building an exceptional workplace culture focused on outstanding patient care and employee satisfaction.

Our mission is to deliver compassionate, evidence-based treatment while ensuring patients and their families feel supported throughout their healing journey. We're committed to creating an environment where our dedicated team members can grow professionally while making a meaningful impact in their community.

Located conveniently in Westborough at Routes 495 and 9.

Advance your career. Advance mental healthcare.

The Director of Social Services is responsible for developing, planning, coordinating, and administering clinical and social services. This includes ensuring patient care activities maintain the standards of patient care and advise medical staff in matters related to clinical services by performing the essential duties personally or through subordinate staff.

• Oversees the provision of clinical services, social services, and discharge planners to patients requesting or requiring such services.


• Serves as a resource and referral source for patients, physicians, staff and general community.


• Conducts psychosocial assessments to document history and identify preliminary issues for treatment focus by interviewing the patient and their family members.


• Provides group and family process-oriented therapies as well as conducting educational and other didactic groups for patients and family members using various professional treatment modalities.


• Develops and coordinates an individualized discharge plan for the patient by utilizing treatment team and written chart information to determine the patient's aftercare needs.


• Attends regular treatment team meetings to provide social work perspectives to total case management of the patient by discussing progress notes charts and communicating any state or local agency legal requirement for case management with the interdisciplinary team.


• Carries out the personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.


• Upholds the Organization's ethics and customer service standards.


• Maintain current Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual psychotherapy, symptoms and behaviors of emotionally disturbed mentally ill patients.


• Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures.

Salary range:

$87,110.40 - $135,699.20

Education:

• Master's Degree in Social Work or equivalent degree in a recognized mental health field.


• Massachusetts licensed LiCSW required.


• CPR and CPI Certifications (must be obtained within 30 days of hire).

Minimum Work Experience:

• Experience in inpatient setting preferred; skills in case management, time management, and crisis intervention common to acute psychotic as well as to non-violent crises intervention practice.


• Knowledge of acute psychological disorders; advanced principals of abnormal psychology as specifically applied to adults; familiarity with follow-up resource service available; skills in conducting marital and family group therapy.

Eligible employees receive a generous benefits package health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, and short-term and long-term disability coverage.