Director of School Operations and Support - School Operations and Support

Gwinnett County Public Schools; Georgia; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Gwinnett County Public Schools seeks a strategic leader to oversee districtwide school operational systems, including student information management, master scheduling, grading, and facility utilization. The role ensures data integrity, compliance, and equitable access to learning opportunities to support student success.

As a liaison across divisions, you will guide scheduling practices, analyze data for improvements, and coordinate accreditation and reporting efforts while maintaining strong

Qualifications

• Must demonstrate ability to lead multiple stakeholders and align districts expectations.
• Experience guiding technology-enabled educational initiatives preferred.
• Strong understanding of school operations, scheduling, and data systems.

Responsibilities

• Provide districtwide leadership over school operational systems and practices (scheduling, grading, SIS data, resource allocation).
• Ensure data integrity, compliance, and equitable access to learning opportunities.
• Serve as liaison between schools and district divisions for coordinated support and alignment.
• Strengthen master scheduling practices to maximize instructional time and equity.
• Support school leaders with foundational knowledge for effective schedules and instructional goals.
• Analyze district data and schedules to identify issues and recommend improvements.
• Collaborate across divisions to ensure consistent grading implementation and data processes.
• Assist in maintaining accurate school admin contacts and district photo/database records.
• Support compliance, reporting, and continuous improvement for accreditation and SWSS requirements.

Skills

Collaborative leadership

Strategic planning

Leading diverse teams

Project management

Problem solving

Technology solutions

Executive communication

Education

Georgia Educators Certificate (Leadership) or Support Personnel License

Masters Degree in related field

Job description

License and Certification Qualifications:

• Must hold or be eligible for a valid Georgia Educators Certificate in Educational Leadership and/or Support Personnel License issued by the Georgia Professional Standards Commission Required

Education Qualifications:

• Masters Degree in related field Required

Experience Qualifications:

• 5 years experience in a school-based role within K-12 education Required
• Experience in leadership of technology-based educational initiatives Preferred

Skills Qualifications:

• Demonstrated skills in collaborative leadership of individuals and groups
• Demonstrated skills in strategic planning
• Ability to lead multiple and diverse personnel across organizational divisions and roles
• Ability to effectively manage complex processes and timelines
• Ability to generate timely and efficient solutions for unique issues
• Ability to identify and implement technology solutions
• Ability to effectively communicate with others, including executive level internal and external customers

Primary Responsibilities:

Provide strategic leadership and oversight of districtwide school operational systems and practices, including student information management, master scheduling, grading processes, resource allocation, and facility utilization. Ensure operational effectiveness, data integrity, compliance, and equitable access to learning opportunities that support student success.

• Serve as a liaison between schools and district divisions on operational matters, ensuring coordinated support, effective communication, and alignment of district systems and processes with school needs.
• Lead districtwide efforts to strengthen master scheduling practices that maximize instructional time, ensure equitable access to grade-appropriate coursework and student supports, and align staffing, facilities, and resources with instructional priorities.
• Provide school leaders with the ongoing foundational knowledge and best practices needed to develop effective master schedules aligned with instructional goals and district priorities.
• Collaborate with various divisions to analyze school master schedules to assess instructional programming and access, appropriate course placement, staffing alignment, class configurations, and effective facility utilization; identify patterns and recommend improvements.
• Collaborate within and across divisions to strengthen student data collection, data integrity, and reporting processes that support instructional planning, informed decision-making, and federal and state reporting requirements.
• Collaborate cross-divisionally to support consistent implementation of district grading practices through effective operational systems, procedures, and data processes.
• Support cross-divisional efforts to administer and continuously improve the Student Information System (SIS), ensuring system functionality, data integrity, compliance, and operational support for scheduling, grading, and other school-based processes.
• Analyze districtwide operational data and school-level practices to identify recurring challenges, recommend system improvements, and monitor the effectiveness of changes that strengthen school operations and student access to learning opportunities.
• Support local school leadership in coordinating district summer school plans.
• Support local school leadership in completing annual operational processes, including distributing the beginning-of-year and end-of-year checklists.
• Assist in maintaining accurate and up-to-date pictures and contacts of local school administration through the Administrative Photo Database and School Contacts Database.
• Coordinate and support district compliance, reporting, and continuous improvement efforts related to Strategic Waiver School System (SWSS) requirements and Cognia accreditation processes, including annual accountability activities and five-year accreditation reviews.
• Perform other duties as assigned.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to touch, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee is required to operate a motor vehicle in performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.