Director of Sales - Strategic

Sprinklr; Illinois; Hybrid; USD 161,000 - 269,000; Full time

Benefits offered by this job

401k plan

Paid time off

Health benefits

Parental leave

Job summary

Sprinklr is seeking a dynamic, high-powered Strategic Sales Leader to run a Central/Midwest territory, heading a team of Strategic reps to achieve revenue targets in enterprise SaaS. You will coach, enable, and develop talent while driving key deals across the region.

You will be deeply involved in MEDDPICC/Force management, guiding reps to re-qualify deals, and collaborating with Solutions, Marketing, and other teams to win top opportunities.

Qualifications

• Led top flight sales teams delivering in the top 10% of the salesforce.
• 7–15 years of enterprise software sales experience with complex SaaS deals.
• Led a team of 5+ reps for 5+ years achieving regional targets.

Responsibilities

• Set up and run a Central/Midwest territory with a team of strategic reps to hit revenue targets.
• Inspire, coach, review performance, and develop the team for regional success.
• Lead in client activity and deals; build and win strategic deals end-to-end.
• Utilize MEDDPICC/Force management to drive qualification and deal flow.
• Direct information flow for leads, orders, contracts; ensure district goals are met.
• Collaborate with other departments to align strategies and policies.

Skills

Enterprise software sales

Leadership

Team management

Sales strategy

MEDDPICC

Job description

United States - Illinois - Remote

United States - Ohio - Remote

United States - Texas - Remote

United States - Minnesota - Remote

United States - Wisconsin - Remote

United States - Michigan - Remote

Full time

113473-JOB

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Meet Our Sales Team:

A dynamic, motivated, and high powered Strategic Sales Team that is on a mission to be the best strategic sales team there is. Every member is passionate about Customer Experience (CX) and showing major corporations how it can impact their business for the best, when they have the right infrastructure.

What You’ll Do:

• You will be called upon to set up and run a Central/Midwest territory, leading a team of Strategic reps to achieve and blow through a revenue targets
• You will inspire, engage and enable your team; coach them on best practice, review and assess performance, build employee capacity, support their professional development and optimize their contribution to the region/department.
• You will be active & “in the room” supporting your team wherever required in client activity and deals; you can put together & win strategic deals and lead by example every step of the way.
• You will be highly focused, comfortable with MEDDPICC/ Force management and use these tools and processes to facilitate your team’s success. You will cultivate an environment where your reps are constantly re-qualifying their deals, communicate thoughtfully and have a real desire to be the best.
• You will direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan and ensure district/area goals are met and potential problem areas are identified and mitigated.
• You will ensure sales objectives are met within corporate strategies and policy frameworks; and champion a productive partnership with other departments (e.g. solutions consultancy, corporate marketing, etc.).

Who You Are & What Makes You Qualified:

• You will have led top flight sales teams where you have taken talent and converted them into reps that sit in the top 10% of the overall salesforce.
• You’ve got 7-15 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals.
• You are a proven leader. We need someone who has led a team of at least 5 sales reps & territory for no less than 5 years, achieving collective success against regional sales targets.
• You genuinely care about others, so you create a culture of learning and collaboration wherever you are. You challenge yourself to learn & then empower others by sharing your experiences.
• You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical.
• You’ve been successful in forming relationships – Sprinklr is a best in class solution (http://www.sprinklr.com/social-scale-blog/sprinklr-judged-best-social-relationship-platform-forresters-wave/).
• You share the same values, & know that relationships are everything and can inspire a group of sales stars to value them just the same.
• You also know money is made out of the office. You consistently identify & attend industry events, leverage your network, travel, and pursue creative methods to engage your reps and their clients/prospects. You’re able to handle a fast paced environment for both your team and yourself in and out of the office.

Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

We focus on our mission

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.
• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product

Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people

We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

JOB REQ COMPENSATION RANGE

$161,000 - $269,000

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.