Director of Sales & Service

WINCO Inc; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible schedules

Performance bonus

Healthcare options

Retirement plan with company match

Tuition assistance

PTO and holidays

Job summary

Winco is seeking a Director of Sales & Service to lead the Sales, Customer Service/Technical Support, and Marketing teams. You will expand our distributor network, drive revenue, and optimize aftermarket support to ensure fast, high-integrity service for customers.

Reporting directly to the CEO and sitting on the executive leadership team, you will define and execute the commercial growth strategy while collaborating with finance, operations, and engineering to meet objectives.

Qualifications

• 5+ years of progressive commercial leadership in manufacturing or engineered solutions.
• Proven pipeline management, budgeting, and distributor growth.
• Ability to converse with engineers, technicians and buyers about technical products.
• Experience with CRM platforms and ERP systems for sales and operations.
• Must be legally authorized to work in the United States.

Responsibilities

• Lead sales, customer service/technical support, and marketing teams to meet revenue and retention goals.
• Establish annual sales forecasts, budgets, and pipeline cadence with finance and operations.
• Build relationships with distributors, key accounts, and OEM partners; translate feedback into improvements.
• Partner with engineering and manufacturing to ensure specs, lead times, and warranty resolutions are met.

Skills

Commercial leadership

Pipeline management

Sales budgeting

Channel/distributor growth

Technical product aptitude

CRM platforms

ERP systems

US work authorization

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Sales & Service

Full Time Le Center, MN, US 1 Attachments

9 days ago Requisition ID: 1106

Salary Range: $120,000.00 To $160,000.00 Annually

Director of Sales & Service

About Winco

Winco is a proudly American, veteran- and family-owned power generation manufacturer dedicated to becoming a major player in the industry by exceeding customer expectations and fostering opportunities for our team. Located just 30 minutes from Mankato, we offer a collaborative environment where innovation meets reliability in designing and producing high-quality generator sets.

The Role

Reporting directly to the CEO and serving as an active member of the executive leadership team (alongside the CFO, COO, and Engineering Manager), the Director of Sales & Service will help define and execute the commercial and aftermarket growth strategy. In this role, you will lead the Sales, Customer Service/Technical Support, and Marketing team. You will be responsible for expanding our distributor and dealerships, driving revenue, optimizing aftermarket support, and ensuring our customers receive rapid, high-integrity service.

Key Responsibilities

• Lead, mentor, and align the sales, aftermarket service, and marketing teams to meet and exceed revenue and customer retention goals.
• Establish annual sales forecasts, operating budgets, and pipeline management cadence in collaboration with finance and operations.
• Build deep relationships with distributors, key commercial accounts, and OEM partners, translating field feedback into product and service enhancements.
• Partner with engineering and manufacturing teams to ensure customer specifications, lead times, and warranty resolutions are executed with accuracy.

Who You Are

• A high-integrity leader who follows through on commitments and values transparent, straightforward communication. An inquisitive problem-solver who prefers understanding technical details and root causes over high-level delegation. A collaborative peer who works effectively with operational and technical counterparts to align demand with production.
• An intrinsically motivated builder focused on continuous personal development and organizational excellence.

What We’re Looking For (Required Qualifications)

• 5+ years of progressive commercial leadership experience (Sales, Service, or Commercial Operations) within manufacturing, industrial equipment, or engineered solutions.
• Demonstrated track record of pipeline management, annual sales budgeting, and channel/distributor growth.
• Aptitude for technical products with the ability to converse fluently with engineers, technicians, and commercial buyers.
• Experience utilizing CRM platforms and ERP systems to manage sales funnels and operational workflows.
• Legal authorization to work in the United States (sponsorship is not available for this role).

What We Offer

We believe in supporting our team both professionally and personally. In addition to the salary, we offer:

• Schedule Flexibility: Options for alternative schedules, including a 4-day (4x10) or 4.5-day work week.
• Performance Bonus: Annual incentive bonus tied to company profitability.
• Comprehensive Healthcare: Medical, dental, and vision insurance options.
• Financial Security: Retirement plan with company contribution, plus life and disability coverage.
• Continuous Learning: Formal tuition assistance and professional development budgets.
• Paid Time Off: PTO package and company-paid holidays.

If you’re passionate about serving customers in power generation and align with our values of collaboration, reliability, and growth,

Winco is an equal opportunity employer.