Director of Sales - Memphis

Schulte Hospitality Group; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Virtual Mental Health

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events

Job summary

Schulte Hospitality Group is seeking a dynamic Director of Sales to lead our sales team and drive revenue growth across a growing portfolio of hospitality properties. The role requires strong leadership, strategic pricing, and effective collaboration with regional and GM teams.

You will analyze market trends, guide RFPs, and build lasting client relationships while aligning with company sales policies and SOPs.

Qualifications

• Bachelor's degree required in Hotel Administration, Business, or Marketing.
• Minimum of 5 years in progressive hotel sales with leadership responsibilities.

Responsibilities

• Maintain a teamwork environment with effective and clear communication through positive leadership.
• Provide pricing guidance to sales staff and approve corporate negotiated rates.
• Understand hotel operations, including F&B and guest services.
• Ensure adherence to company sales policies and SOPs.
• Drive customer loyalty by delivering service excellence.
• Guide annual RFP season with GM/Regional DOS.
• Ensure complete, documented solicitation, closing, and communications.
• Identify and pursue new and repeat business via calls, visits, site tours, lunches, events.
• Develop market awareness to predict revenue opportunities.
• Analyze sales reports to identify trends and demand opportunities.
• Participate in revenue and expense forecasting.
• Conduct competitor price and product analysis for rate positioning.
• Perform weekly/monthly share analysis against competition.
• Recommend and implement new sales programs and track ROI.
• Initiate collateral and online marketing efforts and track ROI.
• Prepare annual marketing and budget plans.
• Set and monitor team goals for sales activities and revenue.
• Adhere to Prime Time Selling hours.
• Perform other duties as assigned.

Skills

Analytical skills

Communication skills

Interpersonal skills

Revenue management knowledge

Microsoft Excel

Education

Bachelor's degree in Hotel Administration, Business, or Marketing

Tools

Microsoft Office

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Hospitality Group you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
• Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
• Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
• Develop a complete knowledge and ensure adherence to company sales policies and SOPs
• Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
• Provide guidance for RFP Season Annually to National Sales with the help from GM and/or Regional DOS & National Sales
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
• Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
• Participates in forecasting for revenue and expenses
• Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
• Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
• Recommend and implement new sales programs at the hotel and accurately track ROI
• Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
• Prepares annual marketing/business and budget plans
• Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
• Abides by Prime Time Selling hours
• Perform any other job-related duties as assigned

EDUCATION AND SKILLS

• Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing
• Minimum of 5 years in progressive hotel sales with leadership responsibilities

KNOWLEDGE, SKILLS AND ABILITIES

• Strong analytical skills relative to impact on hotel revenues
• Ability to communicate effectively verbally and in writing
• Strong interpersonal skills
• Strong understanding of revenue management principles
• Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
• Ability to travel as needed
• Must have flexible work hours that may include evenings, weekends, and holidays

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer