Director of Sales and Marketing

Driftwood Hospitality Management; Scottsdale (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Director of Sales to oversee the hotel’s sales operations and maximize profitability. The role focuses on expanding relationships with key prospects and large clients, while developing strategy, budgets, and forecasts for business development.

You will lead a high-performing sales team, build external and internal relationships, and collaborate with Finance to ensure plans align with revenue goals.

Qualifications

• Bachelor’s degree in hospitality management or related field, or comparable experience.
• Excellent written and verbal communication skills.
• Proven leadership and business acumen skills.
• Well-developed negotiation, project, and account management skills.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Ability to work independently and as a member of various teams and committees.
• Commitment to excellence and high standards.
• Ability to work with all levels of management.
• Strong organizational, problem-solving, and analytical skills.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Excellent problem resolution and consultative sales skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient in Microsoft Office and Delphi.
• Must have proven and aggressive selling background in the Hotel industry.

Responsibilities

• Manage all aspects of the sales division. Provide the strategic vision for maximum hotel sales generation and optimal revenue growth.
• Lead a talented sales team that makes the vision reality, empowering and coaching throughout the employment lifecycle.
• Assess the effectiveness of company programs to determine optimum revenues.
• Forge relationships and build rapport with external and internal stakeholders to elevate market share.
• Collaborate with Finance to ensure the sales plan meets revenue and profit goals.
• Generate and develop new business to meet specified goals.
• Maintain and nurture client relationships for growth.
• Grow existing accounts and prospect new ones for maximum revenue.
• Attend conventions, conferences, and trade shows as needed; prepare post-event reports.
• Interact with executives of major and prospective clients regularly.
• Analyze client needs and promote company services accordingly.
• Develop and implement sales and business development plans and forecasts.
• Formulate objectives and strategy to develop high-value relationships with accounts.
• Understand client culture, product portfolio, and decision makers.

Skills

Leadership

Business acumen

Negotiation

Account management

Presentations

Independence

Teamwork

Analytical skills

Problem solving

Communication

Education

Bachelor’s degree in hospitality management or related field

Tools

Microsoft Office

Delphi

Job description

Job Details: Job Location: 651 - Scottsdale Curio Resort & Spa - Scottsdale, AZ 85258, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Director of Sales has direct oversight of the sales operations of the hotel. The DOS has a primary responsibility to maximize profit, expand business relationships with targeted prospects and large clients; Develops and implements strategy, sales plan, budgets, and forecasts for overall business development, oversee group and transient sales.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Manage all aspects of the sales division. Provide the strategic vision for maximum hotel sales generation and optimal revenue growth.
• Lead a talented sales team that makes the vision reality. You create an environment energized by the art of the possible, where talented, win-driven professionals are excited to join, learn, exceed their best, and advance. You lead by modeling the way, by empowering, and coaching throughout the employment lifecycle.
• Effectively channel your knowledge of the competitive landscape. Assess the effectiveness of company programs to determine optimum revenues.
• Forge relationships and build rapport. Cultivate, enhance, and leverage external and internal relationships to elevate hotel and market share awareness and drive business.
• Collaborate with Finance to ensure the division’s sales plan is on budget to meet or exceed revenue expectations and profit goals.
• Generates and develops new business to meet specified goals.
• Maintains and nurtures new and existing client relationships.
• Manages consistent growth within client base.
• Makes and develops contacts with selected staffing clients and strategic partners.
• Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service.
• Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
• Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
• Seeks and creates opportunities to expand business with current clients identifies further business needs and develops and presents solutions.
• Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis.
• Attending conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
• Regularly interact with executives of major and prospective clients.
• Analyzes existing and anticipated client needs and promotes company services to fill such requirements.
• Manages the preparation and implementation of sales and business development plans, sales forecasts, and strategies.
• Formulates the overall objectives and strategy to develop a high-value relationship within all targeted areas of the accounts.
• Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers.
• Functions as liaison between client companies and operations staff.

Qualifications

• Bachelor’s degree in hospitality management or related field, or comparable experience.
• Excellent written and verbal communication skills.
• Proven leadership and business acumen skills.
• Well-developed negotiation, project, and account management skills.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Ability to work independently and as a member of various teams and committees.
• Commitment to excellence and high standards.
• Ability to work with all levels of management.
• Strong organizational, problem-solving, and analytical skills.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Excellent problem resolution and consultative sales skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient in Microsoft Office and Delphi.
• Must have proven and aggressive selling background in the Hotel industry.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
• The employee must regularly lift and/or move up to 10-25 pounds.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.