Director of Sales – Account Management

StoredTech; City of Albany (NY); Hybrid; USD 105,000 - 115,000; Full time

Job summary

A technology solutions provider based in Albany, NY, is seeking a Director of Account Management to lead a dynamic team in expanding client relationships and driving growth within managed services. The ideal candidate will have a proven sales leadership track record and strong relationship-building skills. This role includes a competitive salary and comprehensive benefits package, along with opportunities for professional development in a collaborative work environment.

Benefits

Comprehensive benefits package

401(k)

Generous PTO

Work-life balance

Qualifications

• 3–5+ years of sales leadership experience in Managed Services, IT, Cloud, or Cybersecurity.
• Proven track record of growing existing accounts and driving retention.
• Strong business acumen and the ability to think strategically and tactically.

Responsibilities

• Lead and motivate the Senior Account Management team.
• Identify cross-sell and upsell opportunities within managed services.
• Build long-term, high-trust partnerships with clients.
• Analyze account data to spot growth opportunities.

Skills

Sales leadership

Relationship-building

Negotiation skills

Communication skills

Data-driven forecasting

Education

Bachelor's degree in Business, Sales, or related field

Tools

CRM systems

Job description

Position Summary

We’re seeking a strategic and driven Director of Account Management to lead the charge in expanding wallet share, strengthening relationships, and ensuring our clients stay delighted and loyal. You’ll partner with an exceptional team of Senior Account Managers to drive growth, uncover new opportunities, and deliver extraordinary client value all while mentoring and inspiring others to reach their full potential. This role is perfect for a sales leader who thrives in a fast‑paced, team‑oriented environment and wants to be part of a company where culture, innovation, and client success come first.

What You’ll Do

• Lead and motivate our Senior Account Management team to develop smart, strategic growth plans for existing clients.
• Expand wallet share by identifying cross‑sell and upsell opportunities within our managed services portfolio.
• Act as a trusted advisor and executive sponsor on key accounts, building long‑term, high‑trust partnerships.
• Analyze account data to spot growth opportunities and prevent churn before it happens.
• Collaborate with Service Delivery and Project Management to ensure a seamless client experience.
• Coach and mentor your team in consultative selling and value‑based client conversations.
• Own and deliver revenue forecasts and growth targets for account management.
• Partner with Marketing and Product teams to craft creative, client‑focused offers.
• Stay on top of industry trends and competitive insights to position StoredTech as a leader in the MSP space.

What You Bring

Required:

• 3–5+ years of sales leadership experience in Managed Services, IT, Cloud, or Cybersecurity.
• Proven track record of growing existing accounts and driving retention.
• Strong relationship‑building, negotiation, and communication skills.
• Hands‑on experience with CRM systems and data‑driven forecasting.
• A passion for developing people and helping them succeed.
• Strong business acumen and the ability to think both strategically and tactically.

Preferred:

• Bachelor’s degree in Business, Sales, or a related field.
• Experience leading hybrid or multi‑location sales teams.

Physical & Environmental Requirements

• Hybrid role with flexibility to work remotely or in‑office as needed.
• Occasional travel (approximately 20%) to client sites and StoredTech offices.

Work Schedule

• Monday–Friday, 8:00 AM — 5:00 PM
• Flexibility for occasional after‑hours work or travel based on client needs.

Compensation & Benefits

• Base Salary: $105,000-$115,000/year Total Compensation Potential: $215,000/year, based on performance incentives
• Comprehensive benefits package: Medical, dental, and vision insurance, 401(k), paid holidays, birthdays off, and generous PTO
• Flexible work environment that values work‑life balance
• Professional development and growth opportunities in a company that’s scaling fast
• A collaborative, innovative, and fun team culture where your voice matters

EEO Statement

StoredTech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Work AuthorizationApplicants must be legally authorized to work in the United States. StoredTech does not provide sponsorship for employment visas.

ContingenciesEmployment is contingent upon successful completion of a background check.

StoredTech