Director of Sales

Experience SL; Shoreline (WA); Presencial; USD 150.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Life insurance

Voluntary life

401k

Paid holidays

PTO in first 3 years

Descripción de la vacante

Experience Senior Living’s The Gallery Richmond Beach in Shoreline, WA seeks a Director of Sales to lead pre-opening sales and marketing, build relationships with referral sources, and drive initial occupancy before opening. The role collaborates with development and operations to align milestones and readiness, shaping the community’s sales culture from the ground up.

The candidate will design the annual sales plan, manage budgets, and oversee tours, CRM, and collateral to ensure a seamless

Formación

• Experience in senior living, including assisted living and memory care environments
• Blue-sky sales experience in Senior Living
• Bachelor's degree or equivalent experience and education preferred
• Background in sales or leasing in the health care or senior living industry helpful
• Creative and out-of-the-box thinker desired
• Expertise in relationship selling and a demonstrated ability to close
• Experience with motivational interviewing techniques preferred
• Ability to connect and build trust with clients and their circle of influence
• Ability to read, speak, and understand English
• Must possess a current driver's license
• Ability to work varied schedules including nights, weekends and holidays
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint

Responsabilidades

• Lead all pre-opening sales and marketing initiatives, market analysis, pricing recommendations, sales strategy development, and pre-leasing goals.
• Establish and cultivate relationships with local referral sources, influencers, and community partners to build brand presence and sales pipeline.
• Collaborate with development, construction, and operations teams to align sales with milestones and opening timelines.
• Support development of sales systems, CRM processes, collateral, and tour experiences for transition into stabilized operations.
• Meet or exceed monthly sales standards for the community.
• Respond to inquiries via telephone, email, online, and in person; conduct tours with prospective residents, and maintain the database with follow-ups.
• Develop and maintain relationships with referral sources; conduct field visits and match services to needs.
• Create and oversee the annual sales and marketing plan; analyze ROI and adjust strategies; oversee advertising and collateral.

Conocimientos

Relationship selling

Closing

Sales leadership

Motivational interviewing

Communication

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

Director of Sales

Location: Shoreline, Washington, United States

Department: Sales

Workplace: on_site

Employment Type: full

Description

Experience Senior Living is excited to introduce The Gallery Richmond Beach scheduled to open in October 2028. As we progress through the final stages of development, we are seeking a Director of Sales to lead and execute pre-opening sales and marketing efforts. This role will be instrumental in building market awareness, establishing referral relationships, and driving initial occupancy prior to opening and beyond. The Director of Sales will play a key role in shaping the community’s sales culture from the ground up.

Pre-opening / development-focused responsibilities:

• Lead all pre-opening sales and marketing initiatives, including market analysis, pricing recommendations, sales strategy development, and achievement of pre-leasing goals.
• Establish and cultivate strong relationships with local referral sources, influencers, and community partners to build brand presence and a robust sales pipeline prior to opening.
• Collaborate closely with development, construction, and operations teams to align sales efforts with project milestones, model readiness, and opening timelines.
• Support the development of sales systems, CRM processes, collateral, and tour experiences, ensuring readiness for transition into stabilized operations.

Responsibilities:

• Meet or exceed monthly company/community sales standards.
• Primary focus on "sales zone" activities including face to face-including client home visits, voice to voice, creative follow up and purposeful planning for effective execution.
• Respond to telephone, email-online, & in-person inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
• Accurately maintain the community’s database by collecting and entering information about new inquiries and referral sources and recording consistent and appropriate follow up communication with inquiries, prospective residents & influencers, and referral source contacts.
• Develop and maintain relationships with potential referral sources and conduct on-going field visits.
• Qualify all current and potential referral sources, effectively matching our services to their needs, thus maximizing referral potential.
• Research and maintain current information on local competition and new services and competitors entering the marketplace.
• Create and oversee the annual community sales and marketing plan. Analyze data related to the return on investment and suggest changes in strategies or services to respond to changing market conditions. Oversee advertising and collateral.
• Accurately track move-ins, move-outs, transfers, and quantity vs. quality of referral activity, determining appropriate follow-up actions.
• As necessary, assist the team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations.
• Provide regional management with necessary paperwork and reports to actively monitor sales efforts.
• Attend and participate in core sales training events and maximize techniques to grow census/revenue.
• Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate unique events.
• Monitor and manage the budget of the department.

• May perform other duties as assigned.

Requirements

• Experience insenior living, includingassisted living and memory care environments required
• Blue-sky sales experience in Senior Living is required for this role
• Bachelor's degree orequivalent experience and education preferred
• Background in sales or leasing in the health care or senior living industry helpful
• Creative and "out ofthe box" thinker desired
• Expertise in relationshipselling and a demonstrated ability to close
• Experience with motivational interviewing techniques preferred
• Must demonstrate competence in the following areas:
• Ability to connect and build trust with clients and their circle of influence
• Ability to understand and manage emotions arising from client situations
• Ability to guide clients toward solutions
• Experience in a customerservice-oriented setting necessary
• Demonstrated ability to work in a team environment
• Ability to show sincerity and empathy
• Effective verbal and writtencommunication skills are required, including the ability to communicate openly,honestly, and responsibly with others
• Ability to read, speak, andunderstand the English language
• Ability to work nights, weekends andholidays required
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint

• Must possess a current driver's license
• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction
• Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Compensation: $150,000 - $170,000

Application Deadline

We anticipate reviewing applications through November 28th, 2026.