Director of Sales

Highgate Hotels, LP; New York (NY); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition-re

Job summary

Highgate Hotels, the Ace Hotel New York owner, seeks a Director of Sales to lead top-line revenue strategy for group, transient, and catering segments. You will direct the property sales teams and work with revenue management to ensure revenue targets are met or exceeded.

The role requires market analysis, strategic planning, and strong relationship management with ownership groups while maintaining a high-performing sales force across channels.

Qualifications

• Bachelor's degree preferred
• At least 3 years' experience as a sales leader, with prior hotel sales experience
• Experience dealing with ownership groups and asset management
• Proficient in managing/using sales automation (DELPHI) & PMS systems
• Experience working collaboratively with revenue management
• Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each
• Excellent communication and presentation skills
• Strong interpersonal skills and ability to work in a team environment
• Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude
• Must be proficient in MS Office including Word, Excel, and Power Point
• Must be able to multitask and prioritize departmental functions to meet deadlines

Responsibilities

• Lead top line revenue for traditional sales segments to include group, volume transient & catering.
• Assess market trends, market share & the competitive hotel environment.
• Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization.
• Read/interpret Smith Travel Research data, financial P&L, and sales forecasting.
• Understand market trends, demand generators, supply/demand and economic factors affecting performance.
• Conduct competitive set reviews and SWOT analyses.
• Develop plans to penetrate primary GEO markets.
• Develop/implement segment strategies and manage key accounts.
• Design sales deployment schemes & market assignments.
• Set sales goals to achieve budget & market share targets.
• Manage group pace measurement and sales production.
• Oversee sales activity & travel schedule.

Skills

Sales leadership

Market analysis

Forecasting

Strategic planning

Team leadership

Education

Bachelor's degree preferred

Tools

DELPHI

PMS systems

MS Office

Job description

Director of Sales

Requisition ID: 2026-84279

Category: Sales/Marketing

Job Location: US-NY-New York

Property: Ace Hotel New York

Compensation Minimum: USD $150,000.00/Yr.

Compensation Maximum: USD $160,000.00/Yr.

Pay Class: Full Time

Compensation Type: Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others' well-being. We like the stories that come with things and think that wherever you are, you should feel like you're there. Work can be a beautiful thing when done beautifully, and it's a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us.

Overview

The Director of Sales is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded.

Responsibilities

• Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering.
• Assesses & reacts to market trends, market share & the competitive hotel environment.
• Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization.
• Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting.
• Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance.
• Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply.
• Understand GEO source & ability to develop a plan to penetrate the primary markets.
• Develop/implement key segment strategy & managing key accounts (both existing & target).
• Design effective sales deployment schemes & market assignments.
• Develop sales goals designed to achieve budget & market share targets.
• Manage group pace measurement and set sales production goals.
• Manage sales activity & travel schedule.

Qualifications

• Bachelor's degree preferred
• At least 3 years' experience as a sales leader, with prior hotel sales experience.
• Experience dealing with/communicating with ownership groups and asset management.
• Proficient in managing/using sales automation (DELPHI) & PMS systems.
• Experience working collaboratively with revenue management.
• Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each.
• Excellent communication and presentation skills.
• Strong interpersonal skills and ability to work in a team environment.
• Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude.
• Must be proficient in MS Office including Word, Excel, and Power Point.
• Must be able to multitask and prioritize departmental functions to meet deadlines

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on October 20, 2026 and will remain open for at least 75 days.