Director of Sales

Hyatt House Chicago/Evanston; Evanston (IL); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401k with matching

Cell phone reimbursement

Paid maternity leave

Growth opportunities

Job summary

Janko Hospitality, a Chicago-based operator, seeks a Director of Sales to lead the repositioning of a downtown Evanston hotel into a boutique luxury experience. This role reports to the General Manager and drives revenue across rooms, catering, and events in a strategic, guest-centric manner.

The DOS will build a high-performing sales team, partner with Marketing and Revenue Management, and cultivate corporate accounts, ensuring flawless events and personalized guest experiences.

Qualifications

• Bachelor's degree in Sales, Marketing, Hospitality Management, or related field is highly desirable.
• Excellent leadership, communication, and organizational skills.
• Proven ability to drive revenue growth and exceed targets.

Responsibilities

• Achieve or exceed annual revenue targets across rooms and catering segments.
• Hire, train, schedule, and mentor the Sales and Catering team.
• Develop strategic sales plans using analytics and market intelligence.
• Craft proposals and contracts aligned with guest expectations and brand policies.
• Maintain forecasts across group segments and build campaigns to drive demand.
• Lead events oversight from BEOs to post-event follow-up and billing.
• Collaborate with Marketing and Revenue Management on promotions and pricing.
• Represent the hotel at networking events to build brand visibility.

Job description

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Director of Sales

9 days ago Requisition ID: 1854

Salary Range: $95,000.00 To $115,000.00 Annually

DIRECTOR OF SALES

Reports to : General Manager

Our Story

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2023 Hotel Business Magazine Top 100 Hospitality Management Company . Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

Job Description

Janko Hospitality is seeking a dynamic Director of Sales (DOS) to lead the repositioning of an existing hotel into a full-service boutique hotel experience in downtown Evanston, IL. This opportunity is ideal for a hospitality professional with luxury or soft-brand experience and a proven track record in rebranding and/or new hotel openings. The Director of Sales will serve as a strategic revenue leader, driving performance through innovative sales, marketing, and catering initiatives while delivering an elevated, personalized guest experience. This role will build and lead a high-performing sales team, cultivate strong client partnerships, and grow business across all segments—including group, transient, and catering. Success in this position requires polished professionalism, a proactive sales mindset, and a steadfast commitment to excellence in a luxury hospitality environment.

What You’ll Do

• Achieve or exceed annual revenue targets across rooms and catering segments, as defined in the business plan.
• Interview, hire, train, schedule, and mentor the Sales and Catering team to ensure performance standards align with luxury brand expectations and company culture.
• Develop strategic sales plans using internal analytics and market intelligence to proactively target all business segments and channels.
• Understand complex business needs and craft tailored proposals and contractual agreements that align with guest expectations and brand policies.
• Monitor individual and team performance against annual business goals, making timely adjustments to optimize sales results.
• Cultivate strong relationships with key corporate accounts, industry partners, and event clients to drive repeat business and long-term loyalty.
• Represent the hotel with distinction at networking functions, industry/local events, and client meetings to build brand visibility and client trust.
• Lead by example with advanced sales presentations, thoughtful client proposals, and professional correspondence.
• Conduct regular outside sales calls and site visits to promote the hotel, assess the competition, and generate new business opportunities.
• Partner with the Marketing team to develop creative promotions, seasonal packages, and advertising strategies designed to enhance RevPAR and brand awareness.
• Collaborate with Revenue Management to provide market insights and trend forecasting to inform strategic decisions and maintain competitive advantage for both high and low demand periods.
• Maintain accurate forecasts across all group segments; identify value dates and build strategic campaigns to drive demand.
• Ensure flawless execution of all events through oversight of Banquet Event Orders (BEOs), group resumes, and post-event follow-up and billing.
• Ensure seamless communication between Sales and Operations teams to deliver elevated guest experiences.
• Lead the development of innovative sales materials and digital marketing assets in collaboration with the PR and marketing teams.

What You’ll Bring

• Polished professionalism and an unwavering commitment to excellence in guest and client experience.
• Proven sales leadership experience with a track record of revenue growth and exceeding targets.
• Strong sales, communication, leadership and customer service skills.
• Consultative selling techniques and detailed knowledge to negotiate terms that fulfill both client needs and hotel profitability goals.
• Ability to work independently with excellent organization, time management, and follow-through.
• A bachelor's degree in Sales, Marketing, Hospitality Management, or a related field is highly desirable.
• Public relations, branding, and community engagement experience is an asset.
• Previous experience with a luxury hotel brand or soft-branded property is highly desirable.
• Strong leadership, communication, and organizational skills with a hands-on, service-oriented approach.
• Proficiency in hotel systems and Microsoft Office Suite; experience with brand property management and revenue systems preferred.

What You Can Look Forward To

• Competitive compensation package
• Robust benefits package, including medical, dental, vision, paid time off and 401k with matching
• Cell Phone Reimbursement
• Paid maternity leave
• Growth company focused on expansion through strategic acquisition and development