DIRECTOR OF RISK & SAFETY

Patient Care EMS Solutions; Tyler (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Patient Care EMS Solutions is seeking a Director of Safety to lead enterprise-wide safety and risk management across all locations. The role oversees regulatory compliance, fleet safety, claims management, and risk mitigation to protect employees, patients, assets, and the organization.

Responsibilities include establishing standardized safety practices, driving a culture of accountability, and providing executive reporting on trends.

Qualifications

• Bachelor’s degree in related field required.
• 7+ years of progressive safety and risk management experience required.
• Multi-location oversight experience preferred.
• CSP or ARM certification preferred.
• Knowledge of OSHA, EMS regulations, DOT requirements or healthcare risk frameworks.

Responsibilities

• Develop and execute a corporate safety and risk program across all locations.
• Establish standardized safety policies, procedures, and compliance protocols.
• Lead incident investigations and root-cause analyses.
• Oversee workers’ compensation, auto liability, general liability, and professional liability claims.
• Provide executive reporting on incident trends and risk exposure.
• Travel to field locations to assess compliance and coach leadership teams.

Skills

7+ years of safety experience

OSHA/EMS compliance

Workers’ compensation & claims

CSP/ARM certification

Multi-location oversight

Regulatory governance & audits

Education

Bachelor’s degree in Occupational Safety or related field

Job description

The Director of Safety is responsible for leading the enterprise-wide safety and risk management strategy across all company locations. This executive-level position provides strategic oversight of occupational safety, regulatory compliance, fleet safety, claims management, and risk mitigation initiatives to protect employees, patients, assets, and the organization.

This role establishes standardized safety practices, reduces liability exposure, ensures regulatory compliance, and drives a culture of accountability and continuous improvement across all divisions.

KEY RESPONSIBILITIES

Enterprise Safety & Risk Strategy

• Develop and execute a comprehensive corporate safety and risk management program across all locations
• Establish and standardize company-wide safety policies, procedures, and compliance protocols
• Implement measurable initiatives to reduce workplace injuries, fleet accidents, and liability exposure
• Design and monitor enterprise safety KPIs and reporting dashboards

Regulatory Compliance & Governance

• Ensure compliance with OSHA, state EMS regulations, HIPAA, DOT requirements, and applicable healthcare and transportation standards
• Oversee regulatory audits, inspections, environmental compliance, and corrective action planning
• Maintain enterprise OSHA reporting and safety documentation systems
• Oversee driver qualification standards and fleet safety programs across all locations
• Analyze accident trends and implement preventive safety initiatives
• Partner with Operations leadership to reduce preventable vehicle incidents and operational risk

Claims & Insurance Management

• Direct workers’ compensation, auto liability, general liability, and professional liability claims oversight
• Serve as primary liaison with insurance carriers and legal counsel
• Implement strategies to reduce claims frequency, severity, and insurance premiums

Incident Investigation & Risk Mitigation

• Standardize incident reporting and investigation processes
• Lead root cause analysis and corrective action planning across divisions
• Provide executive-level reporting on incident trends and risk exposure

Training & Safety Culture

• Develop corporate safety training standards for field and administrative staff
• Partner with HR, Clinical, and Operations leadership to align safety with workforce standards
• Promote a culture of accountability and safety ownership at every level of the organization Leadership & Cross-Functional Alignment
• Collaborate with regional COOs and department leaders to ensure consistent implementation of safety standards
• Travel to field locations to assess compliance and coach leadership teams
• Provide regular executive reporting to senior leadership and Board members as requested

POSITION QUALIFICATIONS

• Bachelor’s degree in Occupational Safety, Risk Management, Healthcare Administration, Business, or related field
• 7+ years of progressive safety and risk management experience
• Multi-location or enterprise oversight experience strongly preferred
• Knowledge of OSHA, EMS regulatory standards, DOT compliance, and healthcare risk frameworks
• Experience managing workers’ compensation and liability claims
• CSP, ARM, or related certification preferred

WORKING ENVIRONMENT

• Corporate leadership role with travel required (up to 25%)
• Hybrid or on-site presence as determined by executive leadership
• Must be available to respond to significant safety incidents as needed
• Valid driver’s license and an acceptable driving record, with the ability to travel to company locations as required

PHYSICAL REQUIREMENTS

• Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, leaning
• Frequently: Hearing/listening, clear speech, touching, typing
• Constantly: Sitting, seeing
• Must be able to perform the essential duties of the position with or without reasonable accommodations

Qualifications

Education

Preferred

Bachelors or better.

Equal Opportunity Employer
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