Director of Risk Management

Cross Creek Hospital Together with Ascension Seton; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) and FSA

Company-paid Basic Life & AD&D

Disability benefits

401(k) Retirement Plan with company 1:

Employee Assistance Program (EAP)

Employee Discount Program

Paid Holidays

Paid Time Off (PTO)

Tuition Reimbursement opportunities

Job summary

Cross Creek Hospital in the Walnut Creek area of north Austin seeks an experienced Risk Director to lead risk management across the facility. You will plan, direct, and oversee risk activities to protect patients, staff, and visitors while ensuring regulatory compliance.

The role requires analyzing risks, investigating incidents, and collaborating with Legal, QAPI, and department leaders to promote a culture of safety and proactive harm prevention.

Qualifications

• Bachelor's degree in a clinical healthcare, risk management, business, finance, or related field.
• Two or more years’ experience in a risk management position.
• One or more years of supervisory experience preferred.
• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported

Responsibilities

• Plan, organize, direct, and oversee all risk management activities.
• Implement a robust risk management program throughout the facility.
• Lead investigations and analyze actual and potential risks with Legal input.
• Develop infrastructures and systems that support patient safety.
• Promote a culture of safety and encourage incident reporting.
• Collaborate with facility leadership and departments to ensure policy compliance.
• Identify high-risk areas and provide staff development on risk identification and mitigation.
• Coordinate with Patient Advocate to review complaints and grievances.
• Establish and lead a Safety Committee with measurable safety initiatives.
• Serve as a resource for risk management, performance improvement, and compliance initiatives.

Skills

Risk management

Leadership

Regulatory compliance

Incident investigation

Safety culture

Education

Bachelor's degree in healthcare, risk management, or related field

Master's degree preferred

Job description

Overview

Cross Creek Hospital seeking an experienced and strategic Risk Director to lead our facility's risk management efforts and ensure a safe environment for patients, staff, and visitors. In this leadership role, you will oversee the implementation of a comprehensive risk management program, collaborate with multiple departments to assess and mitigate risks, and promote a culture of safety throughout the organization. The Risk Director will lead incident investigations, manage compliance with regulations, and develop proactive strategies to prevent harm and potential liabilities.

Cross Creek Hospitalis a respected provider of mental health services for adolescents, adults, and seniors of all genders. Our hospital, which is located in the Walnut Creek area of north Austin, serves individuals who are struggling with depression, bipolar disorder, posttraumatic stress disorder (PTSD), and other mental health concerns. We also treat individuals who have a primary mental health diagnosis and a co-occurring substance use disorder. Our inpatient options include age-appropriate programs for adults, and seniors. At the outpatient level, we offer separate programs for adolescents and adults.

Cross Creek Hospital offers an extensive array of benefits to our valued team members. Current offerings encompass:

• Medical, Dental, and Vision Insurance coverage


• Health Savings Account (HSA) and Flexible Spending Account (FSA) options


• Company-paid Basic Life & AD&D insurance


• Disability benefits


• 401(k) Retirement Plan with a company match


• Employee Assistance Program (EAP) and Employee Discount Program


• Paid Holidays for work-life balance


• Paid Time Off (PTO)


• Tuition Reimbursement opportunities for career advancement

PURPOSE STATEMENT:

Plan, organize, direct, and oversee all aspects of risk management activities. Promote a safe environment for the protection of patients, clients, employees, and visitors to the facility in such a manner as to comply with laws, regulations, and regulatory agencies. Identify risks that could potentially result in harm to patients, staff or visitors or lead to litigation or negative media or various forms of loss.

Responsibilities

ESSENTIAL FUNCTIONS:

• Implement a robust risk management program throughout the facility.


• Collaborate and consult with the corporate risk management department.


• Lead Investigations and analyze actual and potential risks in the facility. Collaborate with the Legal team to assess liability and probability of legal action for potential notification. Implement, educate, and encourage incident reporting per policy throughout the facility.


• Develop and implement infrastructures and systems that support patient safety.


• Promote a culture of safety by encouraging incident reporting.


• Collaborate with employees to streamline the incident reporting process making it more effective and efficient.


• Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies


• Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees.


• Provide staff development, and training related to identifying, reporting, mitigating, and minimizing risk.


• Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures.


• Coordinate with facility leadership to establish and implement a Safe Catch Program.


• Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events.


• Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture.


• Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required. Master's degree in health information management, nursing, or related field preferred.


• Two or more years’ experience in a risk management position required.


• One or more years of supervisory experience preferred.


• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPHRM Preferred.


• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).


• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.