Director of Rewards & Operations

MarketCast; Culver City (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Free movie tickets

Medical, Dental, Vision

Unlimited PTO

Wellness and mental health support

LinkedIn Learning

Job summary

MarketCast seeks a strategic Director, Rewards & Operations to partner with the CHRO and leaders in designing and delivering best-in-class total rewards and HR operations for our global workforce.

You will shape rewards philosophy, improve operating practices, and drive employee experience across payroll, benefits, analytics, HR systems, compliance, and service delivery.

Qualifications

• 7+ years in total rewards, global benefits, payroll ops, HR ops or shared services.
• Strong business and strategic acumen translating goals into plans, governance, and measurable outcomes.
• Experience leading global or distributed teams with an inclusive, accountable environment.
• Proficient in Google Suite and Microsoft products; data-informed decisions.

Responsibilities

• Own and evolve strategy for total rewards and HR operations aligned with business priorities.
• Partner with CHRO and executives on initiatives with implications for rewards, operations, and talent strategy.
• Design, evaluate and enhance rewards programs using benchmarking, data, and cost analysis.
• Lead continuous improvement across HR operations with streamlined workflows, ownership clarity, and scalable delivery.
• Develop communications, training, toolkits, and change-management resources for users.
• Ensure governance, controls and compliance with global, federal, and local requirements; audits and vendor partnerships.
• Establish analytics, dashboards, and data-quality practices for insights into rewards and workforce trends.
• Lead, coach and develop the Rewards & Operations team across the globe.

Skills

Strategic thinking

Stakeholder management

Leadership

Data-driven decisions

Communication

Education

Bachelor's degree in HR/Business/Finance

MBA or related certification

Tools

HRIS (UKG)

Google Suite

Microsoft Office

Job description

MarketCast is seeking a strategic and hands‑on Director, Rewards & Operations to partner closely with the CHRO and business leaders in designing, delivering, and continuously improving best‑in‑class total rewards and HR operations for our global workforce. This leader will shape and communicate MarketCast’s rewards philosophy, strengthen scalable HR operating practices, and drive a high‑quality employee experience across payroll, benefits operations, people analytics, HR systems, compliance, and service delivery. The ideal candidate brings strong business acumen, operational discipline, data‑driven decision‑making, and a passion for building programs that are competitive, inclusive, efficient, and easy to navigate.

Responsibilities

• Own and evolve the strategy for total rewards and HR operations, ensuring programs and services are aligned with business priorities, talent goals, employee engagement insights, inclusion commitments, and the overall employee experience.
• Serve as a trusted partner to the CHRO, executive leaders, HR business partners, Finance, Legal, IT, and other cross‑functional stakeholders on initiatives with rewards, operations, and talent strategy implications, including M&A, global growth, workforce planning, and strategic partnerships.
• Design, evaluate, and enhance rewards programs, including benefits, recognition, and related offerings, using market benchmarking, employee feedback, utilisation data, cost analysis, and emerging trends to ensure competitiveness, equity, sustainability, and alignment with MarketCast’s business strategy.
• Lead continuous improvement across HR operations by simplifying workflows, clarifying ownership, strengthening service delivery, improving handoffs, and leveraging technology, automation, and AI‑enabled tools to reduce friction and scale efficient ways of working.
• Develop clear communications, training, toolkits, and change‑management resources that help employees and leaders understand MarketCast’s rewards offerings, HR processes, self‑service tools, and ways of working.
• Ensure strong governance, controls, and compliance with global, federal, state, and local employment, benefits, payroll, leave, data privacy, and reporting requirements; conduct internal audits, partner with external auditors and vendors, and actively contribute to benefits and audit committee work.
• Establish and maintain people analytics, reporting rhythms, dashboards, and data‑quality practices that provide leaders with reliable insights into rewards, workforce trends, operational performance, employee experience, and program effectiveness.
• Lead, coach, and develop the Rewards & Operations team, fostering accountability, collaboration, inclusion, operational excellence, and a continuous‑improvement mindset across global HR service delivery.

Qualifications

• Bachelor’s degree in Human Resources, Business, Finance, or a related field required; master’s degree, MBA, or relevant certification preferred.
• 7+ years of progressive experience in total rewards, global benefits administration, payroll operations, HR operations, or shared services; compensation experience strongly preferred.
• Strong business and strategic acumen, with the ability to translate organizational goals into practical operating plans, program roadmaps, governance models, and measurable outcomes.
• Experience leading global or distributed teams and creating an inclusive, accountable environment where people can thrive and deliver high‑quality work.
• Advanced proficiency with Google Suite and strong proficiency with Microsoft products; comfortable using data, reporting, and presentation tools to inform decisions and communicate recommendations.
• Experience in high‑growth, technology, consulting/advisory, or professional services environments, with exposure to larger corporate operating models preferred.
• Ability to thrive in a dynamic, rapidly evolving, matrixed organization and lead teams through transformation, ambiguity, prioritization tradeoffs, and change.
• Exceptional influencing, problem‑solving, collaboration, executive communication, and stakeholder‑management skills, with the ability to build trust across diverse audiences.
• Demonstrated project and program management experience, including the ability to manage multiple workstreams, vendors, timelines, risks, and stakeholders simultaneously.
• Strong understanding of HR practices, benefits, payroll, leave of absence regulations, data privacy expectations, and local labour and employment requirements.
• Strong proficiency with HR systems such as UKG, including a working understanding of HRIS data integrity, reporting, workflows, user experience, and integrations.
• Ability to thoughtfully leverage AI, automation, and digital tools to improve ways of working, enhance program delivery, strengthen insights, and increase operational efficiency.
• Passion for developing teams, building scalable practices, improving employee‑facing experiences, and enhancing cross‑functional programs, processes, and partnerships.

Benefits

• Free movie tickets!
• Medical, Dental, Vision
• Unlimited PTO
• Wellness and mental health support
• Professional growth and career development including LinkedIn Learning

Pay range: $120,000 to $140,000. Compensation and benefits are contingent upon experience, education, and skills.

MarketCast is a proud equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.