Director of Revenue Cycle Operations

Cardiovascular Associates of America - CVAUSA; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

Cardiovascular Services of America (CVAUSA) seeks a Director of Revenue Cycle Operations to oversee end-to-end revenue cycle from scheduling through final payment collection. The role requires hands-on expertise across Front-End Operations, Coding, Billing, Accounts Receivable, Denial Management, and Payment Posting.

The Director drives operational performance, improves reimbursement, ensures compliance, and leads teams to achieve key financial goals while optimizing people, processes, and

Responsibilities

• Oversee Front End, Coding, Billing, Accounts Receivable, and Payment Posting teams.
• Monitor KPIs and productivity across single- or multi-practice operations.
• Manage managers and supervisors within the revenue cycle department.
• Resolve escalated operational issues.
• Implement workflows and policies to support standardized operations.
• Ensure compliance with payer and regulatory requirements.
• Support budget management for the revenue cycle department.

Job description

ABOUT:

Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.

WHO WE ARE AND WHAT WE DO:

Headquartered in Orlando area, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes.

Position Summary

The Director of Revenue Cycle Operations is responsible for overseeing the end-to-end revenue cycle, ensuring efficient operations from patient scheduling through final payment collection.

This role requires hands-on expertise across all revenue cycle functions, including Front-End Operations, Coding, Billing, Accounts Receivable, Denial Management, and Payment Posting. The Director drives operational performance, improves reimbursement, ensures compliance, and leads teams to achieve key financial and revenue cycle goals while optimizing people, processes, and technology.

Percentage of Time Allocation:

70% Operations / 20% Leadership / 10% Strategy

Duties and Responsibilities

• Oversee Front End, Coding, Billing, Accounts Receivable, and Payment Posting teams.
• Monitor KPIs and productivity across single- or multi-practice operations.
• Manage managers and supervisors within the revenue cycle department.
• Resolve escalated operational issues.
• Implement workflows and policies to support standardized operations.
• Ensure compliance with payer and regulatory requirements.
• Support budget management for the revenue cycle department.

Performance Accountability / Key Performance Indicators

• Days in accounts receivable (AR)
• Net collection rate
• Cash collections
• Denial rate
• Staff productivity
• Bad debt

This job description summarizes the primary duties of the position and is not intended to be all-inclusive. Duties may change at management’s discretion.

LOCATION:

Onsite requirement – 3x per week (Rockhill, SC)

Main location is Rockhill, SC