Overview
The Quality Director will lead the Quality organization to ensure the consistent delivery of safe, compliant, and high-performing products. This role is a key member of the leadership team and is responsible for maintaining quality systems, regulatory compliance, product testing, data integrity, and continuous improvement across the enterprise.
Base pay range
$125,000.00/yr - $145,000.00/yr
Primary Responsibilities
- Leadership & Department Oversight
- Lead, train, and mentor Quality Control staff to ensure consistent and compliant product testing and release.
- Oversee development, validation, and maintenance of QC test methods and product specifications.
- Collaborate with R&D and Operations to support scalable manufacturing and New Product Development (NPD).
- Participate in operational reviews, planning meetings, and cross-functional quality discussions.
- Foster a positive, collaborative, safety-focused work environment.
- Quality Systems & Regulatory Compliance
- Implement and maintain Quality Systems aligned with GLP, cGMP, ISO, and MoCRA standards.
- Oversee the Quality Management System (QMS), including:
- Document control
- Non-conformance investigations
- CAPA management
- Internal audits
- Support regulatory and customer audits, ensuring readiness and compliance.
- QMS / ERP & Data Management
- Serve as the Quality lead for ERP system configuration and ongoing utilization.
- Ensure alignment between Quality, Production, Inventory, and Supply Chain workflows.
- Manage electronic quality workflows (batch release, material disposition, NC/CAPA tracking).
- Use ERP reporting tools to monitor KPIs, analyze trends, and support management reviews.
- Lead initiatives to digitize batch records, QC forms, and traceability documentation.
- Strategic & Continuous Improvement
- Develop departmental goals, performance metrics, and resource plans.
- Drive continuous improvement in product quality, operational efficiency, and compliance.
- Promote proactive issue resolution and structured risk management practices.
- Bachelor’s degree in Chemistry, Biochemistry, Food Science, or related technical field (required).
- 7+ years of experience in Quality Control or Quality Assurance leadership in cosmetics, personal care, pharmaceutical, chemical, or other regulated manufacturing environments.
- Hands-on experience with GLP, cGMP, ISO, and MoCRA compliance.
- Strong experience with ERP systems (NetSuite, SAP, Oracle, Microsoft Dynamics, or similar).
- Experience implementing or managing electronic quality records and traceability systems.
- Experience with QMS software (e.g., UniPoint, MasterControl, ETQ, or similar).
- Knowledge, Skills, & Abilities
- Strong leadership skills with the ability to develop and guide teams.
- Excellent communication and cross-functional collaboration abilities.
- Analytical problem-solving skills with sound judgment and decision-making.
- Ability to balance speed, product quality, and risk management.
- Proficient in Microsoft Office Suite; experience with data analysis tools (Excel, Power BI, etc.).
- Positive, approachable, and able to maintain perspective in a fast-paced environment.
Seniority level
Employment type
Job function
- Consulting and Project Management
Industries
- Construction and Specialty Trade Contractors
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